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3 answers

Reinstalling Microsoft 365?

Many years ago I installed Excel, Word, etc., on my oldest PC using a disk. I am now getting, "No longer supported messages", for some simple asks, e.g. formula explanations. Since a few years ago I have have had a Microsoft 365 subscription…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-25T14:06:47.8033333+00:00
Xandru 20 Reputation points
answered 2026-06-25T15:28:30.2466667+00:00
Ivan B 114.8K Reputation points Independent Advisor
0 answers

How can I get my account back from the Vietnamese? I need to change the names from Vietnamese to English.

My outlook folders are now in Vietnamese. I need to change them back to English.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-25T15:28:19.2433333+00:00
Rudolph Hooven 0 Reputation points
7 answers

Email problems. I have error code 5.7.520

I tried to send an email to a friend yesterday from my iPad and it said it could not send. I now don’t seem to be able to send or receive emails. I contacted Apple who looked into the problem and they said the issue wasn’t with the iPad but Microsoft had…

Outlook | Web | Outlook.com | Email
asked 2026-06-20T10:44:28.6033333+00:00
Richard Cooper 0 Reputation points
answered 2026-06-25T15:27:54.2166667+00:00
Sumit D - IA 171.3K Reputation points Independent Advisor
1 answer

Payment of £84.99

Why have you charged me this. I didn't want it and you should have asked me first.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-25T14:35:08.4533333+00:00
Angela Merryweather 0 Reputation points
commented 2026-06-25T15:27:42.4233333+00:00
EmilyS726 242.5K Reputation points Independent Advisor
1 answer

Surface Pro UEFI Password Locked – Proof of Ownership Available, Need Assistance Resetting UEFI Password

Hello Microsoft Community, I am seeking assistance with a Microsoft Surface device that I legally own. The device is currently protected by a UEFI (BIOS) password that I personally set in the past, but I can no longer remember the password.…

Surface | Other
asked 2026-06-25T10:53:00.3466667+00:00
Ibrahim Ibrahim 0 Reputation points
answered 2026-06-25T15:27:28.91+00:00
Barb Bowman 80,795 Reputation points MVP Volunteer Moderator
3 answers

My Teams keeps freezing during calls. I have updated, I have cleared cache and it keeps happening!

It happens at least 50-70% of the time but when I am on a call, teams will freeze on me however, I can see hear the attendees talking. I just cannot click on anything on teams or chat anymore and cannot see anyone join or leave. I have to quite the…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2025-07-21T21:04:33.5233333+00:00
Julie Santa Cruz 15 Reputation points
commented 2026-06-25T15:27:10.2666667+00:00
Bikram Chandi 0 Reputation points
0 answers

Azure Communication Services Email quota increase request - Portal redirects to documentation

Hello, We would like to request an increase of the Azure Communication Services Email sending quota for our Azure subscription. Subscription ID: 15a9f2e6-8040-4d78-9007-33b070196c17 Azure Communication Services Resource: CollectOnline-Mail Email Domain:…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,937 questions
asked 2026-06-25T15:27:07.25+00:00
Luk Vandendamme / InterIT nv 0 Reputation points
1 answer

Adding a scanner

Having trouble adding a scanner to my wireless printer

Windows for home | Windows 11 | Apps
asked 2026-02-21T21:32:55.6233333+00:00
steve pilz 0 Reputation points
commented 2026-06-25T15:26:52.3533333+00:00
Joseph Kosiek 0 Reputation points
2 answers

Planner App Missing Calendar View in Premium

Why would you take this feature away with Premium?! I am trying to use this product to manage a marketing team. So far, it is falling short in so many ways. While a Gantt chart is sometimes convenient, when I'm trying to schedule project release dates…

Microsoft Teams | Microsoft Teams for business | Calendar | Other
asked 2026-03-02T19:39:23.4566667+00:00
Blue Altair 5 Reputation points
answered 2026-06-25T15:25:42.9133333+00:00
Garrison, Marina [ISLH] 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix Signature Issue in Microsoft Excel

Hello, I work for an IT support section and am having difficulties with resolving an issue with signature lines. The users have recently received new Windows 11 devices with Office 365 enterprise applications installed (Excel, Word etc.). Signing…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-24T09:23:45.5766667+00:00
David Murray 20 Reputation points
commented 2026-06-25T15:24:59.38+00:00
Liora D 17,055 Reputation points Microsoft External Staff Moderator
2 answers

Telephony and SMS new toll free phone number stuck in 'verifying' for months

In Communication Services -> Telephony and SMS I purchased a toll free phone number. It's status is 'Active' but for 'SMS' it has said 'Verification in progress' for months. I can't find any option to do anything about that. How can I find out more…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,703 questions
asked 2026-06-24T18:18:09.3266667+00:00
Chris 0 Reputation points
answered 2026-06-25T15:24:34.4933333+00:00
Chris 0 Reputation points
0 answers

The aforementioned Microsoft Word loading screen precipitated a considerable degree of ire within me, owing to the palpable imperfections inherent in its iconography.

As I pondered the aforementioned Microsoft Word loading screen, a tempest of indignation well-nigh consumed me, precipitated by the egregious shortcomings manifest in its iconographical design. The Azure arc adorning the periphery of the tableau proved a…

Microsoft 365 and Office | Word | For home | Other
asked 2026-06-25T12:43:32.2766667+00:00
Alexander Randall 0 Reputation points
commented 2026-06-25T15:24:23.0533333+00:00
Matej 0 Reputation points
1 answer

I added my email account to outlook but no messages will download

I added a new work account to my outlook and it adds fine but no messages download at all, I have access to it on my phone so I know emails are coming in.

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-25T12:23:59.2933333+00:00
Jon Walsh 0 Reputation points
commented 2026-06-25T15:24:21.2733333+00:00
Jon Walsh 0 Reputation points
0 answers

Half of my AFD custom domains are stuck in the Pending validation state for days.

Half of my AFD custom domains are stuck in the Pending validation state for days. As demonstrated by the other half, I do perfectly know how to get a validated domain (I am a Microsoft Employee since 1996 in a technical role, Azure Infra related). I have…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,197 questions
asked 2026-06-25T14:48:51.67+00:00
Miguel Caldas 0 Reputation points
commented 2026-06-25T15:24:14.2433333+00:00
Vinayteja Lellela 5 Reputation points Microsoft External Staff Moderator
0 answers

Query for Address Book List in Microsoft 365 Admin Center

I have 5 companies in a single Microsoft Entra ID (Azure AD) P2 tenant with different domain. My requirement is: One specific company (Company A) must be completely hidden from the other four companies. Users from the other 4 companies: ❌ Should NOT…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-25T15:20:58.5733333+00:00
Saeydul Amin 0 Reputation points
edited the question 2026-06-25T15:24:04.2833333+00:00
Saeydul Amin 0 Reputation points
1 answer

Surface pro9 UEFI dump

I've had a Surface Pro 9 i5 1245u for over a year now, and the problem is that it suddenly turns off abruptly. I've tried all the tips that are on the internet, nothing helps. The service center said that the processor needs to be changed. I bought a new…

Surface | Surface Pro | Install and update
asked 2026-06-25T12:57:21.7866667+00:00
answered 2026-06-25T15:23:57.69+00:00
Barb Bowman 80,795 Reputation points MVP Volunteer Moderator
0 answers

Bonjour mon application plante régulièrement de façon aléatoire

Voici le résultat de l'observateur d'évènement Application ANSUR de Fluke biomedical En vous remerciant System Provider [ Name] Windows Error Reporting [ Guid] {0ead09bd-2157-539a-8d6d-c87f95b64d70} EventID 1001 Version 0 Level…

Windows for business | Windows Client for IT Pros | Performance | Application technologies and compatibility
asked 2026-06-25T15:23:38.9266667+00:00
thierry medico 0 Reputation points
2 answers

Why would Paint application abruptly exits without saving when save function is triggered.

Why would Paint application abruptly exits without saving when save function is triggered.

Windows for home | Windows 11 | Apps
asked 2026-06-25T14:19:48.41+00:00
Sheri Sigworth - HCL 0 Reputation points
answered 2026-06-25T15:23:21.9266667+00:00
John DeV 165.2K Reputation points Independent Advisor
3 answers

My files have disappeared in OneDrive

I rue the day I installed OneDrive. Before OneDrive life was easy. I created folders on my PC in Windows Explorer and put my files in them. My pictures went into the Pictures folder in folders of their own. Once I had OneDrive, it robbed me of all my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-19T15:22:09.5566667+00:00
Stella Jones 0 Reputation points
commented 2026-06-25T15:23:15.3833333+00:00
Stella Jones 0 Reputation points
1 answer

how to stop running windows to go in Windows 11

I wish to reset my laptop but I am prevented from doing so. When I go to Settings>System>Recovery>Reset PC>Remove everything I get a message "Your PC can't be reset because it's running Windows To Go"

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-24T20:58:26.7+00:00
Eric Schoener 0 Reputation points
commented 2026-06-25T15:23:02.7666667+00:00
Ivan B 114.8K Reputation points Independent Advisor