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Email Address hacked and changed all my security along with 2FA

This early hours of the morning my accounts were all hacked. I feel this is an urgent security incident involving four compromised Microsoft accounts i own. All four of my hotmail / outlook accounts have been taken over. The unauthorised person has…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-25T13:53:41.7133333+00:00
louis wytcherley 0 Reputation points
commented 2026-10-25T17:52:54.7+00:00
Stefan Blom 355.6K Reputation points MVP Volunteer Moderator
1 answer

WHy can't I log into my college website anymore?

Log in issues to sa.ku.edu I used to log in to pay bills and now it won't let me log in to any KU sites? Does anyone know?

Microsoft Edge | Website issues | Windows 11
asked 2026-10-25T17:49:41.4366667+00:00
Ann Barnhill 0 Reputation points
answered 2026-10-25T17:51:30.6633333+00:00

AI answer

3 answers

Need to understand command structure in VBA for Word

Is CopyFolder a standard command or is it a combination of Copy and Folder?

Developer technologies | VB
Developer technologies | VB

An object-oriented programming language developed by Microsoft that can be used in .NET.

2,946 questions
asked 2026-10-15T12:27:16.52+00:00
Coates, Donald 5 Reputation points
edited a comment 2026-10-25T17:51:26.2533333+00:00
nora3422 0 Reputation points
1 answer

URGENT – Azure subscription suspended for security reasons – Unable to contact support – Production healthcare data at risk

Hello Microsoft Azure Team, I urgently need assistance from a Microsoft employee or moderator. Our production Azure subscription was disabled due to alleged suspicious activity or an Acceptable Use Policy violation. Our healthcare software platform, is…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,107 questions
asked 2026-10-25T03:29:40.1666667+00:00
Leonardo Cobo 0 Reputation points
commented 2026-10-25T17:51:03.5366667+00:00
Nathan Roberts (SN) 14,046 Reputation points Student Ambassador Volunteer Moderator
1 answer

Waiting on a response on an appeal??

I submitted an appeal about an account restriction over two weeks ago and I have had any response at all. This appeal is to appeal the original decision. Is there anybody how has dealt with a similar situation? I still don’t know what my account was…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-23T15:21:15.03+00:00
Christopher Lyon 0 Reputation points
commented 2026-10-25T17:49:23.8466667+00:00
Stefan Blom 355.6K Reputation points MVP Volunteer Moderator
3 answers

Account hacked

Hard drive was cloned, gmail account hacked and Microsoft Account hacked. Reset windows under iCloud account and put in new password and PIN. Believe they have access to new setup when I log onto my account as hard drives are the same. Please help. Thank…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-25T15:56:49.2933333+00:00
Berny G 0 Reputation points
commented 2026-10-25T17:48:03.96+00:00
DaveM121 942.3K Reputation points Independent Advisor
2 answers

Why has my daily bill gone from 0.15 cents to 832 euros on one day

On 11th September my predicted bill was 832.00 euros. Every other day over the last 6 years it has been 0.15 ish

Azure AI Anomaly Detector
Azure AI Anomaly Detector

An Azure service that identifies anomalies and defects early with time-series detection.

18 questions
asked 2026-09-12T13:41:27.8566667+00:00
Ian Lowe 1 Reputation point
answered 2026-10-25T17:46:56.07+00:00
Ian Lowe 1 Reputation point
0 answers

Lost office key

I need to install an older version of office, but I lost my office product key, how can I find it?

Microsoft 365 and Office | Other
asked 2026-10-25T17:46:04.87+00:00
George Loughmiller 0 Reputation points
1 answer

SQL Database: Resource Scaling and Storage Issue — Partial Resolution and Ongoing Uncertainty

Descripción del problema I am experiencing issues related to resource scaling and storage capacity in my Azure SQL Database. During the week prior to the support case, there was abnormal behavior linked to resource scaling and storage, which was…

Azure SQL Database
asked 2026-09-25T21:28:31.3866667+00:00
Brayan Tapia 0 Reputation points
answered 2026-10-25T17:44:58.48+00:00
Smaran Thoomu 36,040 Reputation points Microsoft External Staff Moderator
2 answers

Can't change my lockscreen on Windows 11.

The option to change my lockscreen background in settings is locked and says that "Some of these settings are managed by your organisation." I'm confused and would like to change my lockscreen.

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-10-25T17:12:34.23+00:00
Danielle-1145 0 Reputation points
answered 2026-10-25T17:44:37.1066667+00:00
DaveM121 942.3K Reputation points Independent Advisor
3 answers

How to get word working on a Mac-

Just downloaded and installed successfully Office for Mac and I Can't use word. When the word app is open, any key that I strike doesn't work.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-24T21:45:42.7033333+00:00
Steven Wexler 0 Reputation points
commented 2026-10-25T17:44:35.1133333+00:00
Stefan Blom 355.6K Reputation points MVP Volunteer Moderator
1 answer

Missing files/projects in Copilot

After the Copilot update that replaced Projects with Notebooks, nearly all of my Copilot Projects disappeared. Only one project remains, but I had many long-running project threads containing months of important work. I see the same missing content…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-25T17:43:06.0233333+00:00
Christine Donner 0 Reputation points
answered 2026-10-25T17:44:20.8666667+00:00

AI answer

0 answers

Site Indexed but all articles are Missing from Bing Search Results

Dear Bing Webmaster Support Team, I am the owner of subahtimes[.]com, a news website. My website and articles are no longer appearing in public Bing search results. Searching for site:[subahtimes[.]com] returns no results, and even older articles such as…

Bing | Search | Unexpected search results
asked 2026-10-25T16:52:57.2633333+00:00
Manoj Kumar 0 Reputation points
edited the question 2026-10-25T17:44:19.7333333+00:00
JuliaMarvin 23,480 Reputation points Volunteer Moderator
1 answer

Unable to access Microsoft Teams with personal android device

Hello all, I have been trying to open my work session in Microsoft Teams installed on my personal device for weeks now. However, I always come across the following error: this app must be protected with an intune policy before you can access company…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-10-25T17:43:19.8+00:00
Amine 0 Reputation points
answered 2026-10-25T17:44:19.45+00:00

AI answer

1 answer

Non subscription Office 2021 deactivated by Microsoft. How do I use my Office 2021 licesne?

23 October software "upgrade" to Mac OS X Office 2021 install prohibits activation of my Office 2021 Perpetual license with: Your Office 2021 license is not supported with this version of the application. Learn more How do I (re?) install…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-10-23T12:29:22.39+00:00
Jeff Sumner 0 Reputation points
commented 2026-10-25T17:43:51+00:00
Jeff Sumner 0 Reputation points
2 answers

Office 2021 for Mac activation — purchased license not recognized

I purchased Office 2021 for Mac directly from Microsoft. My Microsoft order history still shows the purchase, and I downloaded and reinstalled Office from that order. However, Word 16.114.1 on macOS Tahoe 26.6.2 says my Office 2021 license is not…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-23T00:11:21.9+00:00
Annoyed 10 Reputation points
commented 2026-10-25T17:43:05.5533333+00:00
Stefan Blom 355.6K Reputation points MVP Volunteer Moderator
3 answers

Logi Zone Wireless 2 ES for Business audio & mic not working over Bluetooth connection

Checked and confirmed that the headset is selected as the default devices on Teams. Made test call and it showed that Bluetooth mic is disconnected. In Windows sounds settings, the volume of the mic is maxed out. Test it and it shows 0% volume…

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-08T02:03:35.64+00:00
James Flaherty 0 Reputation points
answered 2026-10-25T17:42:42.9133333+00:00
Connor Emerton 0 Reputation points
1 answer

Teams on iPhone cannot find people when adding participants to an ongoing call

Hi, When I try to add someone to an ongoing voice/video call in Microsoft Teams on my iPhone, the participant search returns no results. It displays a magnifying glass icon and a message indicating that the person could not be found. Adding the same…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-10-25T17:03:46.7533333+00:00
Ronen Sasson 0 Reputation points
edited an answer 2026-10-25T17:41:59.63+00:00
Jayden-P 4,050 Reputation points Independent Advisor
1 answer

I cannot change my security settings

Hello, it seems that my account was breached and after changing my password, I saw that for changing my security settings, I had to type in my MS recovery code, that I do not have. When I say that I do not have one, I get the screen below with a mail…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-25T16:55:38.5+00:00
Vassilis Stefanidis 0 Reputation points
edited the question 2026-10-25T17:41:12.2666667+00:00
EmilyS_726 32,310 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Severe database query latency due to bad query plan reuse

Hello, Within our Windows enterprise environment, we manage our core transactional operations via our database services. For the past few days, execution times have suddenly surged from mere milliseconds to several minutes, which is severely hindering…

Windows for business | Windows 365 Business
asked 2026-10-05T15:40:40.5566667+00:00
Emma Brooks 20 Reputation points
commented 2026-10-25T17:41:10.55+00:00
Emma Brooks 20 Reputation points