Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,407 questions
2 answers
How to recover my old email.
My original email address: [******@hotmail.com] However, my Microsoft account email has since been changed/migrated to: [******@outlook.sg] Is there a way to change back to [******@hotmail.com]?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-23T08:45:05.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Ho Chang Yuan
0
Reputation points
edited the question 2026-05-23T10:01:35.03+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
is SFC/Scannow not working?
Windows 11 25H2 26200.8521 Release Preview After running the Dism commands I ran SFC/Scannow. It came back with it had found corrupt files and repaired them. running Sfc/scannow right after it came back unable to repair them. So if the 1st one fixed…
Windows Insider program | Windows Insider preview | Performance and maintenance
asked 2026-05-20T14:34:05.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK1%3C/text%3E%3C/svg%3E)
kirbster 1
75
Reputation points
commented 2026-05-23T10:01:34.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
14,335
Reputation points Microsoft External Staff
Moderator
0 answers
MS Authenticator poping up twice this week when I am not connected
Twice this week, I saw a notification from MS Authenticator coming up on my cell and I was not the one who started it. I was not even logged in to my Windows. Is this a hacking attempt? Is there something I can do to reduce this? Or I should simply…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,356 questions
asked 2026-05-23T03:45:09.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 3%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBI%3C/text%3E%3C/svg%3E)
Browser Ice
0
Reputation points
commented 2026-05-23T10:01:33.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 31%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Arne Meier
0
Reputation points
1 answer
How to access blocked hotmail account
My husbands account has been blocked. We have tried the recovery form but it’s not worked. How else do we recover the hotmail account How do we contact Microsoft to speak to someone for help? Been trying to resolve but cannot access it
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,407 questions
asked 2026-05-23T09:10:28.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 49%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Katherine Harvey
0
Reputation points
edited the question 2026-05-23T10:00:08.34+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
0 answers
Minecraft wont install from Microsoft store nor from the website launcher download
Hey, I've tried various solutions, like redownloading the microsoft store, turning off my firewall for the instalation, using certain codes in powershell, and etc, and my head is geniuenly aching. I have no idea what else could i do to get this launcher…
Windows for home | Other | Apps
6,511 questions
asked 2026-05-23T09:20:59.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 60%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Donia
0
Reputation points
edited the question 2026-05-23T09:59:37.5133333+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
0 answers
Doc intelligence model not found
My Custom trained model (succeeded status) - works fine in studio, but xxxxxx/documentintelligence/documentModels?api-version=2024-11-30 api shows only pre-built models (centralindia region)
Azure Document Intelligence in Foundry Tools
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,442 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 93%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
Someone is trying to login
Every day for 10 to 20 times someone is trying to login my account. I get notification from authenticator so confirm number. What can I do to prevent that
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,356 questions
asked 2026-05-23T09:58:26.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 14.000000000000002%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
milan latkovic
0
Reputation points
answered 2026-05-23T09:58:39.3566667+00:00
AI answer
1 answer
Hacked account permanently closed despite proving ownership — Requesting a manual exception for my childhood Gamertag and Minecraft license (Case #7103181788)
Hello Microsoft Community, I am writing this here out of absolute desperation because I am completely heartbroken and don’t know what else to do. A few days ago, my Microsoft account was hacked. I immediately contacted support and went through the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,407 questions
asked 2026-05-23T09:36:27.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rafiekun
0
Reputation points
edited the question 2026-05-23T09:58:26.0866667+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
1 answer
I cannot login to Azure Portal, MFA is incorrect number of characters and account is Personal.
When I try to login to Azure Portal the MFA Code is 6 characters but in the Authenticator it is 8 characters. Also any request to send a notification to the Authenticator does not do anything. When I follow another link to resolve MFA issues I receive an…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,481 questions
asked 2026-05-21T15:32:21.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Louis Russell
0
Reputation points
answered 2026-05-23T09:58:25.95+00:00
Louis Russell
0
Reputation points
1 answer
Link personal Microsoft account with work/school account – option not available
I am trying to link my personal Microsoft account with my work or school Microsoft account for Microsoft Rewards. I followed the official Microsoft instructions, but I cannot find the option or page to link the accounts. I already contacted Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
235 questions
asked 2026-05-23T08:53:47.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sugavaneshwaran S
0
Reputation points
edited an answer 2026-05-23T09:58:05.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
11,155
Reputation points Microsoft External Staff
Moderator
0 answers
REGISTER SECOND LAPTOP TO MICROSOFT SAME ACCOUNT
I have an old Asus laptop model K451L running Windows 10, and I recently purchased a new Asus laptop, model M4131, which is already missing. The old laptop model K451L is registered with my Microsoft Account. Can I register the missing Asus laptop model…
Surface | Surface Laptop | Install and update
880 questions
0 answers
Bottom right taskbar not showing only in tablet mode - Windows 11
It only happens in tablet mode. Everything at the bottom right of the taskbar disappears. I uploaded a picture. It works if I turn the table mode on and off, but then it disappear later on. Funny enough, when I use the sniping tool it appears again and…
Surface | Surface Pro | Display and screen
3,579 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
3 answers
Windows 11, version 25H2 (repair version) is Presenting Itself for a Third Reinstallation
I have Wihdows 11 Home on a Microsoft Surface Go 3, from 2021. I installed Version 25H2 (repair version) update in January. It presented itself again and so I reinstalled it (the repair version). But afterwards, my PC began to uninstall this repair…
Windows for home | Windows 11 | Windows update
14,894 questions
asked 2026-05-21T11:20:15.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Graeme Macdonald
0
Reputation points
answered 2026-05-23T09:54:15.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
15,800
Reputation points Microsoft External Staff
Moderator
0 answers
errors: . NET Runtime error in the game launcher
Hello, when I launch the launcher for one of the games, an error occurs. The launcher starts in the tray, but its window does not appear, and then closes after 10 seconds. The following errors are displayed in the event log: Application:…
Windows for home | Other | Performance and system failures
2,734 questions
asked 2026-05-23T08:24:43.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nikita Nszez
0
Reputation points
edited the question 2026-05-23T09:53:41.2666667+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
2 answers
How to stop word from selecting all the figures (images and captions) in a large document, each time I select one?
I am writing a very large document (300+ pages) with figures and captions. Each individual figure and caption are grouped, but not grouped to the other figures and their respective captions (i.e., 1 figure, 1 caption). Each time I select a figure and…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,716 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 90%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
How to fix keys swapping on my keyboard
Hi, I have a UK qwerty keyboard but the characters ? and _ have been swapped on my keyboard. There are quite a number of them have been swapped as well but this is only to mention one. The rest are quite mixed up. This is what my keyboard looks like
Windows for home | Other | Input and language
177 questions
asked 2026-05-23T09:17:23.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 69%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ruth Agyapong
0
Reputation points
answered 2026-05-23T09:52:36.5233333+00:00
DaveM121
879.6K
Reputation points
Independent Advisor
3 answers
Microsoft & AI Big Q / A ???
According To Microsoft's AI, Microsoft, Clearly Doesn't Understand The Difference Between Right & Wrong Anymore, Sooooo, Maybe It's Better For Everyone, Including Myself To Avoid All Further Services With This Company Forwards... 3 Of My…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,144 questions
asked 2026-05-23T08:56:17.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Samus Aran
0
Reputation points
edited the question 2026-05-23T09:52:22.2033333+00:00
Gérard Oomens
122.7K
Reputation points
Volunteer Moderator
0 answers
21h2 to 22h2
Running enterprise 21h2 19044.7291 and trying to upgrade to 22h2 but theres no update path on "win update" and the service stacks on "update catalog" are incompatible. can someone tell me whats going on?
Windows for business | Windows for IoT
683 questions
asked 2026-05-23T09:52:03.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 82%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Gill
0
Reputation points
asked 2026-05-23T09:52:03.58+00:00
Michael Gill
0
Reputation points
2 answers
One of the answers was accepted by the question author.
having problems registering device
I am having trouble registering my new Asus laptop. It is mine (not an organization's), I have Windows 365 on it but when I try to register it, it states "We did not recognize this serial number." The support site states "Windows 10/11…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,127 questions
asked 2025-10-17T00:52:43.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 67%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rosemary Prem
20
Reputation points
answered 2026-05-23T09:51:52.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 65%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jay Kim
0
Reputation points
1 answer
12.2604.1003.209 update failed at the CAU attempt step and will not retry
I have a two node Dell Azure Local HCI system. I have successfully updated it 6 times since it was installed in September of 2025. Last month, the update process from 12.2603.1002.15 to 12.2604.1003.209 failed at the CAU attempt step. Clicking the…
Azure Update Manager
Azure Update Manager
An Azure service to centrally manages updates and compliance at scale.
418 questions
asked 2026-05-23T08:10:53.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 46%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Richard Beyer
61
Reputation points
commented 2026-05-23T09:49:06.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 79%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nikhil Duserla
9,775
Reputation points Microsoft External Staff
Moderator