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2 answers

My subscription does not work for apps on my computer.

How do I get a MS 365 call back? My subscription does not work for apps on my computer.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-19T18:16:12.96+00:00
Myles Kuppe 0 Reputation points
answered 2026-06-19T19:05:08.41+00:00
John Jefferson Doyon 74,300 Reputation points Independent Advisor
14 answers

Getting "Want to save your changes" in Word without my having made any changes

On 2 Windows 11 computers in the past few weeks, when closing a document in Word I've been getting "Want to save your changes" without my having made any changes. The Save pop-up appears if I've had the document open for 1 minute, but not for…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-10-21T21:08:55.3566667+00:00
PurpleQ 135 Reputation points
edited the question 2026-06-19T19:04:34.6733333+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
1 answer

Built in microphone is missing

Built in microphone is missing as in not installed on my surface studio 2 desktop windows 11 pro

Surface | Surface Studio | Sound and camera
asked 2026-06-19T19:03:40.88+00:00
DarrellRay-4788 0 Reputation points
answered 2026-06-19T19:03:58.6766667+00:00

AI answer

1 answer

How to copy Outlook Office 365 to a new PC

How do I copy my Outlook structure, calendar and contact list to a new PC?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T19:03:13.42+00:00
Bill Williams 0 Reputation points
answered 2026-06-19T19:03:40.96+00:00

AI answer

1 answer

how file a complaint

I have been insulted and disrespected by an employee of this company. I would appreciate information to contact Microsoft.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-19T16:44:04.05+00:00
Brenda Hemminger 0 Reputation points
commented 2026-06-19T19:03:21.23+00:00
Don Varnau 19,825 Reputation points Volunteer Moderator
1 answer

Senders Body of email disappearing when replying

I am using legacy outlook because I prefer it over the updated version. Just yesterday while replying to emails when I hit reply the original senders body of their email is gone. So when I reply back you can not see their original message I am replying…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-19T18:33:52.6166667+00:00
JS 0 Reputation points
answered 2026-06-19T19:03:04.38+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
2 answers

How to factory reset and clear all data from a HP Elite book laptop from lock screen without a password

I purchased a used HP Elite book laptop from a friend of a friend, after charging it up I powered it on and a lock screen pops up requiring a pin number or password. I can't get a hold of the person whom I purchased it from so Im not able to use it for…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-06-19T17:42:46.5633333+00:00
Des Michael Colombe 0 Reputation points
edited an answer 2026-06-19T19:03:03.7433333+00:00
David-M 115.4K Reputation points Independent Advisor
1 answer

Voucher code didn't received

I completed 4 playlists in AI skill fest 26 but didn't receive voucher code for certification can anyone help me

Community Center | Not monitored
asked 2026-06-19T18:46:53.5633333+00:00
rabiyatasleem4 20 Reputation points
commented 2026-06-19T19:02:12.6933333+00:00
Julian Sharp 30,356 Reputation points
1 answer

Disappearing internal email from certain users

we have a couple of users who can receive internal email but when they either send internallyu or reply to an internal email it shows as sent but is never received by the the recipient. Then today another user has reported that she is only receiving…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-19T17:15:46.7066667+00:00
Phil Hartley 0 Reputation points
answered 2026-06-19T19:01:23.8866667+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
2 answers

where do I find sign in helper

Where do i find sign in helper so that I can enter my email address and follow the prompts as directed

Outlook | Web | Outlook.com | Email
asked 2026-05-26T03:31:22.82+00:00
Salvina Castiglione 0 Reputation points
answered 2026-06-19T19:01:00.9366667+00:00
gary ormiston 0 Reputation points
3 answers

Im unable to see the option to download my certificate from my profile but i could see that im passed the exam but unable to see the option to download the certificate.

Im unable to see the option to download my certificate from my profile but i could see that im passed the exam but unable to see the option to download the certificate.

Community Center | Not monitored
asked 2026-04-26T11:20:12.67+00:00
Thejus Purushothaman 0 Reputation points
commented 2026-06-19T19:00:34.2333333+00:00
Julian Sharp 30,356 Reputation points
0 answers

Account subscription issues

Excel asks me to upgrade to use it now. However, when I follow the prompts it responds that I already have an active subscription until July 2026. BUT it still won't let me save any work. Did submit a phone support request, but that does nothing except…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-06-19T19:00:12.6733333+00:00
Duane Nathaniel 0 Reputation points
1 answer

d108205dla2hftraazu3n6s - ACL policy is Forbidden

We have container and have "Storage Blob Data Owner" RBAC role still uanbel to see ACL list , it says Forbidden.

Azure Data Lake Storage
Azure Data Lake Storage

An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.

1,600 questions
asked 2026-06-19T18:57:53.7566667+00:00
Namreddy, Sirisha 0 Reputation points
answered 2026-06-19T18:59:03.1633333+00:00
Pedro Olivo 0 Reputation points
0 answers

Windows for home | Windows 11 | Files, folders, and storage Persistent Spam Eventviewer ID 4176 by Microsoft Windows CAPI2

Dear Support-Team, Since the last securityupdate on the 11.06.26 i get this permanent error: <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System>   <Provider…

Windows for home | Windows 11 | Windows update
asked 2026-06-19T18:59:01.2633333+00:00
Jürgen Klose 0 Reputation points
1 answer

cancel 365 subscription

I purchased an Office 365 subscription yesterday and I need to cancel, as I set up as business and chose a domain and I need to cancel this subscription in order to correct information submitted.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-19T18:06:55.46+00:00
Sec-Treas KCWSC 0 Reputation points
answered 2026-06-19T18:58:32.72+00:00
Kai-L 14,560 Reputation points Microsoft External Staff Moderator
1 answer

Missing Credly Badge AND Exam Voucher Code - AI Skills Fest 2026

Hello Microsoft Support Team, I completed all the requirements for the AI Skills Fest 2026 event and successfully submitted my confirmation details via the Microsoft Form. However, I have not received my Credly badge or my Pearson VUE 100% exam voucher…

Community Center | Not monitored
asked 2026-06-18T12:10:26+00:00
KARTHIKRAJ HARIKRISHNAN 0 Reputation points
commented 2026-06-19T18:57:57.4433333+00:00
Julian Sharp 30,356 Reputation points
1 answer

What is the replacement for Microsoft Project Online?

What is the replacement for Microsoft Project Online? Are all the same features included in Planner 5?

Microsoft 365 and Office | Project | For business | Windows
asked 2026-06-19T17:23:43.6666667+00:00
KLM 0 Reputation points
edited an answer 2026-06-19T18:55:18.9566667+00:00
Chris Duong 9,255 Reputation points Microsoft External Staff Moderator
1 answer

Bitlocker account key

I have my bit locker recovery key but I can’t enter it because my keyboard will only enter numbers but no letters

Windows for home | Other | Recovery and backup
asked 2026-06-19T18:18:54.61+00:00
taffy harmon 0 Reputation points
answered 2026-06-19T18:56:44.7933333+00:00
John Jefferson Doyon 74,300 Reputation points Independent Advisor
0 answers

How can I get access to my hotmail?

I am not sure why outlook is using my gmail and not my hotmail it appears I am getting mail but my mail won't send. Your help system is inadequate all it does is loop you into constant non-resolution.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-06-19T18:54:16.0666667+00:00
Wendy E 0 Reputation points
answered 2026-06-19T18:57:00.48+00:00
Pedro Olivo 0 Reputation points
1 answer

How to Remove Account from Authenticator After Employment Separation

Hello, I am unable to remove an account from my Authenticator app after separating from my last employer. I have already completed the following steps: Removed the account from my Outlook and Teams apps. Removed the account from my Android settings.…

Microsoft Security | Microsoft Authenticator
asked 2026-06-19T18:55:07.5333333+00:00
Robyn 0 Reputation points
answered 2026-06-19T18:55:17.3666667+00:00

AI answer