Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,357 questions
1 answer
Transcription tool in Microsoft Word not working
I'm using Microsoft Word to transcribe interviews for my Phd and have never had an issue using it. Now however, I'm unable to upload audio files to transcribe and keep getting this message.
Microsoft 365 and Office | Word | For education | MacOS
asked 2026-06-20T00:45:57.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Natasha Mathams (HDR)
0
Reputation points
answered 2026-06-20T02:15:53.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Vergil-V
14,780
Reputation points Microsoft External Staff
Moderator
0 answers
Secure Boot certificates out of date, no clue if upgrading is possible
I booted up today to find a yellow warning on Windows Defender. On checking it, I learned that the Secure Boot certificates "can't update due to hardware or firmware limitations." Fine. The trouble is that the page shown when I click…
Windows for home | Windows 10 | Security and privacy
17,464 questions
asked 2026-06-20T02:12:03.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 4%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
somnomania
0
Reputation points
asked 2026-06-20T02:12:03.45+00:00
somnomania
0
Reputation points
0 answers
windows 10 / updates
problem always problem / notices I am complaining of the Microsoft ---- Really, I am too much complaining of Even we extend the period over by enrolling our machines 1- it takes very very long time to download and install the new updates 2-…
Windows for home | Windows 10 | Windows update
23,704 questions
asked 2026-06-20T01:48:41.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Ahmad
5
Reputation points
edited the question 2026-06-20T02:10:57.2233333+00:00
Mohammad Ahmad
5
Reputation points
0 answers
AI Skills fest confirmation of Voucher
Hello Team "I completed the following playlists at 100% on the AI Skills Navigator during the AI Skills Fest 2026 (June 8–12): All Roles - Accessibility in Practice Data Pro - Understand Azure Databricks Integrations Use AI-assisted coding with…
Microsoft Copilot | Other
1,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
2 answers
Bought more storage but keep getting out of storage messages
Bought more storage but keep getting out of storage messages. Been trying to fix this for many months with no luck.
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
977 questions
asked 2026-06-19T20:31:40.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 28.000000000000004%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dennis Dugas
0
Reputation points
answered 2026-06-20T02:10:02.9666667+00:00
Gunasekar N
70,415
Reputation points
Independent Advisor
1 answer
Too many One Drive File Error after CoPilot Install
I keep getting an error that I have no room on One Drive. I have 5 TB and only half are used. File Manager shows pictures in Copilot as well as another setting for pictures. They seem to be identical. Both have red X's. I tried stopping and…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,865 questions
asked 2026-06-19T16:38:18.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alicia Clendennin
0
Reputation points
answered 2026-06-20T02:09:18.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,435
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Urgent Assistance Required: BitLocker Recovery Key Lost – Associated Accounts Expired/Locked
Dear Microsoft Support Team, I am writing to request assistance regarding a BitLocker recovery key issue on my laptop. Currently, my device is locked, and I am unable to access my critical data. I have checked my current personal Microsoft account (at…
Windows for home | Other | Recovery and backup
582 questions
asked 2026-06-11T08:28:08.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Phuong Linh Le
20
Reputation points
commented 2026-06-20T02:09:02.5366667+00:00
Phuong Linh Le
20
Reputation points
2 answers
Lost my Outlook
When I purchased my computer less that a year ago, I purchased Native MS Office, where the applications are physically on my computer. I didn't want MS365. It appears MS is slowly converting me, but I'm not sure. I found that I no longer have Outlook…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,931 questions
asked 2026-06-20T00:06:20.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
Chris Iverson
0
Reputation points
answered 2026-06-20T02:04:11.3266667+00:00
Gunasekar N
70,415
Reputation points
Independent Advisor
0 answers
Bing Webmaster Tools showing "SEO/GEO issues" and site not indexing
Hi Bing Webmaster Team, I am trying to index my website, Somnath Mahato on Bing. I am very new to managing a website, and when I check this URL in Bing Webmaster Tools, it shows a green tick saying "URL can be indexed by Bing." But right…
Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools
A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.
418 questions
asked 2026-06-20T02:02:01.25+00:00
Somnath Mahato
0
Reputation points
asked 2026-06-20T02:02:01.25+00:00
Somnath Mahato
0
Reputation points
2 answers
recovering lost saved websites from "collections" in Edge.
How can I get a human to talk to me on the phone about how to recover my lost saved websites that I had stored in "collections" in Edge?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,449 questions
asked 2026-06-10T19:22:31.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
WADE HANDSAKER
0
Reputation points
commented 2026-06-20T02:01:44.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
Vicky Ekvon
0
Reputation points
2 answers
Phone Link STILL not reliable
Been a Phone Link user from the beginning, before the name change a few years ago. It has ALWAYS given me grief with staying connected and it continues to this day. And before I hear "works for me" why then are there continued frequent updates…
Windows for home | Windows 11 | Connect Phone and PC
1,296 questions
asked 2025-12-26T19:42:57.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
commented 2026-06-20T01:59:35.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 22%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Brown
0
Reputation points
2 answers
Someone is trying to login into my account everyday
Please help. Someone is attempting to login into my account everyday. I been getting the login request and have been denying it daily. Is there not anything for Microsoft to step in to help?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,635 questions
asked 2026-06-19T18:29:36.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ7%3C/text%3E%3C/svg%3E)
johnnguyen-7975
0
Reputation points
commented 2026-06-20T01:58:37.21+00:00
somnomania
0
Reputation points
1 answer
Two Accounts
I got a new computer and was trying to log in and created another account and paid for it but I just purchased one in February. I only need one. How do I cancel and get a refund?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-06-20T01:53:39.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Laura Thompson
0
Reputation points
commented 2026-06-20T01:56:43.4566667+00:00
Laura Thompson
0
Reputation points
1 answer
how do i update my office 2007 to work on my new laptop with windows 11
how do i update my office 2007 to work on my new laptop with windows 11. i am also a veteran, and i am retired.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,773 questions
asked 2026-06-19T22:54:05.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gary Cossaboom
0
Reputation points
commented 2026-06-20T01:56:01.89+00:00
Xavier-D
9,435
Reputation points Microsoft External Staff
Moderator
2 answers
I renewed my annual subscription but my Microsoft apps tell me to renew still
I renewed my annual subscription but my Microsoft apps tell me to renew still. This happens when I open Word, Excel, etc.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-05-20T22:05:24.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tom Keefe
0
Reputation points
edited a comment 2026-06-20T01:55:11.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shawn Dunner
0
Reputation points
2 answers
I renewed my subscription with the same email but am still getting renewal messages and can't update files
I let my family plan expire (because it was ridiculously difficult to change it from a family plan, which I no longer needed, to an individual plan). I finally renewed it as an individual, using the same email address. I did change my physical address…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,042 questions
asked 2026-05-11T15:18:17.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Elisa P
0
Reputation points
commented 2026-06-20T01:54:12.9+00:00
Shawn Dunner
0
Reputation points
1 answer
my Microsoft account has been compromised
Hello, I believe my Microsoft account has been compromised. My Microsoft account was originally created using the email address: [******@gmail.com] I have always signed in with this email address and I purchased Minecraft on this account using a gift…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,878 questions
asked 2026-06-20T01:21:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
sadra khoshnavaz
0
Reputation points
answered 2026-06-20T01:53:51.8833333+00:00
Gunasekar N
70,415
Reputation points
Independent Advisor
2 answers
Upgrade your plan message despite active Microsoft 365 subscription
Hello, I have an active Microsoft 365 subscription. In Word, under File → Account, the product appears as activated and correctly linked to my Microsoft 365 subscription. However, in the Office apps I keep seeing a button/message at the top saying…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,911 questions
asked 2026-06-09T08:35:19.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-06-20T01:53:20.57+00:00
Shawn Dunner
0
Reputation points
2 answers
Renewed Subscription
I renewed and paid for my subscription? Do I need to load on Microsoft Word or Excel?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,500 questions
asked 2026-05-07T22:11:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mary Lutz
0
Reputation points
commented 2026-06-20T01:52:08.02+00:00
Shawn Dunner
0
Reputation points
3 answers
When will Robux reward restock in ms rewards?
Hi, I used edge nearly daily in hopes of redeeming a 400 Robux gift card. It took me nearly 8 months however, after I got to about 6500 points which I think was the number of points required, I saw that the gift card was not in stock. I understanded that…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,517 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)