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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
My Microsoft email was hacked and someone purchased a Microsoft 365 subscription with my email using their own? or a stolen credit card. I have already canceled the subscription but how do I report this to Microsoft? I can't for the life of me figure out…
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Can someone help clarify how JIT actually works and in which scenario we should enable JIT. The Microsoft documentation is very differently from what I’m observing during hands-on testing. I enabled JIT for a specific user (only 1 user). For that user,…
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I can open games with my mouse, but not play them. ex.- In slots lounge, some features I can click on, i.e. I can open a game, but cannot spin. In Wordmeister, can start game but not grab tiles. Was working fine yesterday. Problem just occurred today. No…
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I lost access to the old hotmail account my xbox gamertag was tied to. I need to change the email connected to it now. How can I go about doing this?
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I have an ASUS TUF A15 laptop, and I have a lot of major issues happening to my laptop. Some of my issues started in July 2025 when it occured a blank screen occurred when the laptop was opened. I tried to fix some devices using Device Manager, but it…
i received emila from ibm team , Dear Mounika We have noticed you have not linked your Microsoft Learn account to your IBM ID. We want to make sure you don't lose visibility of your hard-earned certifications in the IBM portal/systems. This is what is…
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Hi, When I sign in to the Microsoft 365 Developer Program, I receive the following message: Thank you for joining. You do not currently qualify for a Microsoft 365 Developer Program sandbox subscription. I’m not sure why my account is considered…
Notebook: HP ENVY x360 Convertible Nach Windows 11 Update auf 25H2, die Audiotreiber ist nicht mehr installiert, und lässt sich auch nicht installieren, auf den Geräte-Manager wird nur ein Problem mit "Intel High Definition DSP" angezeigt wenn…
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Note: Everything working fine yesterday. Problem just occurred today. I can open games with my mouse, but not play them. ex.- In slots lounge, some features I can click on, i.e. I can open a game, but cannot spin. In Wordmeister, can start game but not…
I am running Windows 10 with ESU. Today on starting up my PC display colours had all changed. The standard background colours on windows menu bars and program icon buttons have been replaced with white. Also, for example, in Excel, Word or Power Point…
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I can no longer sign in to my Microsoft account. My original email address now shows as non-existent, and an unknown Outlook email was added without my permission. I still have access to the original email and phone number. This Microsoft account owns…
Hello, I bought a Katana 17 B13VFK-1223CA 17.3" - Core i7-13620H - RTX 4060 - 512GB SSD - 16GB RAM - Windows 11 a year ago. Every time I open my computer, I always turn on the fans, as the salesperson told me, it's better to break the fans than a…
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I have two instances of the Instagram Application in my Start Menu App list. I cannot find entries for them in the Windows common program folder in the C drive. They were uninstalled from the program list in Control Panel. How can I reset the app list…
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I accidentally removed my Laptop from Linked Devices in Microsoft Account. And now it's showing serial number not recognized.
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I am having an issue with OneDrive Personal Vault, error code 0x8031b010. I have tried multiple solutions, such as running %localappdata%\Microsoft\OneDrive\onedrive.exe /reset, or deleting stored credentials, but none of them worked. So far, the only…
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I am redeeming 400 robux , it change from 6000 points too 6750 points , i got enough but its in the vertification place for over 1 hour and a half, i am very upset and disapointed , that iv been using this for 2. years now and i have reddem 3 times…
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I need to redownload office 2013 because I had to redownload windows so I lost everything <Mod remove PII> <Mod remove PII> Thanks for your help
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Windows 11 26200.7296 results.log from SetupDiag output. Error: 0x8007042b-0x2000d SetupDiag reports rollback failure found. Last Phase = Finalize Last Operation = Remove System Restore checkpoints Error = 0x8007042B-0x2000D LogEntry: 2025-11-24…
The emails I received would disappear automatically. I also cannot find them in the junk or trash folder, so I cannot restore them. The emails from Nov. 23rd, 2025, have also disappeared since this morning. I tried to change my passwords several times…
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I have a new Asus Zenbook 14 S Ultra 9, and running initially 24H2 and now 25H2, and File Explorer is showing the selection tick boxes and wide spacing. I have changed the settings to switch off the tick boxes and to show the compact view and restarted,…
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