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How to sign into aka.ms/myrecoverykey

I’ve been trying to find my recovery key with my mobile device to unlock my laptop. But every time that they say they will send me an email to my iCloud I never receive anything. I’ve already checked my junk. However, I have no problem signing into…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-29T19:29:42.4466667+00:00
Matteo Stamos 25 Reputation points
answered 2026-06-25T09:26:12.4666667+00:00
Elia Wangaruke 0 Reputation points
2 answers

How to change a display language of word online app?

Hi everyone! I currently live in Poland, but I’d like to change my Microsoft 365 display language to either French or English. Unfortunately, it seems impossible. Every time I change my general Office 365 display settings to English, the Word web app…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-14T19:59:28.5033333+00:00
Remi 0 Reputation points
edited a comment 2026-06-25T09:26:01.85+00:00
Stefan Blom 342.9K Reputation points MVP Volunteer Moderator
3 answers

how connect to a source system - SAP database?

how connect to a source SAP database?This project involves the migration of the existing data warehouse environment from Qlik to Microsoft Azure. The initiative aims to modernize the analytics platform by leveraging Azure’s scalable storage, compute, and…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,180 questions
asked 2026-04-15T09:42:26.0466667+00:00
Makama, ANTHEA (404) 0 Reputation points
commented 2026-06-25T09:25:19.95+00:00
sega 0 Reputation points
1 answer

VMSnapshotLinux extension crashes with ModuleNotFoundError on Ubuntu 26.04 (Python 3.14) — backup fails with GuestAgentSnapshotTaskStatusError

Azure Backup fails on an Ubuntu 26.04 VM with error code GuestAgentSnapshotTaskStatusError ("Could not communicate with the VM agent for snapshot status"). Root cause confirmed via waagent journal logs: the…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,770 questions
asked 2026-06-23T16:00:59.7033333+00:00
Saif 0 Reputation points
answered 2026-06-25T09:25:14.83+00:00
Alex Burlachenko 22,280 Reputation points MVP Volunteer Moderator
0 answers

one drive keep preloading email account and syncing on old laptop i gave away

one drive keep preloading email account and syncing on old laptop i gave away

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-25T09:25:03.34+00:00
Johnson Oroyemi 0 Reputation points
1 answer

Resident tax for 2026

Dear Microsoft Team, I kindly request the Tax Residency Certificate for Microsoft for the 2026 tax year. Please send the certificate in PDF format. Thank you in advance for your assistance.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-24T06:52:10.6+00:00
vyy yew 0 Reputation points
commented 2026-06-25T09:24:39.0566667+00:00
Rin-L 21,865 Reputation points Microsoft External Staff Moderator
0 answers

SEARCHING ABOUT COURCES

How can I get a free certified course about data analysis

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-06-25T09:22:30.3733333+00:00
Marina Samir 0 Reputation points
0 answers

Model deployment blocked by RTFP - error 715-123420 - request unblock

모든 모델 배포가 즉시 다음 오류로 실패합니다: "715-123420: An error occurred. Please reach out to support for additional ``` assistance." 발생 범위: ```dockerfile - 시도한 모든 모델: gpt-4.1-mini, gpt-4.1 (둘 다 GenerallyAvailable) - 모든 SKU: Standard, GlobalStandard -…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,870 questions
asked 2026-06-25T05:37:57.39+00:00
건철 이 0 Reputation points
edited the question 2026-06-25T09:21:39.6366667+00:00
Gérard Oomens 124.5K Reputation points Volunteer Moderator
0 answers

Join me to Sue Microsoft!

Please Join me to Sue Microsoft! I have been calling the support phone numbers that Microsoft provided online and on their website, and also being directed by the AI answers to log on the website they provided, and also tried Online support which all…

Community Center | Not monitored
asked 2026-06-25T08:57:41.8933333+00:00
Caroline 0 Reputation points
edited the question 2026-06-25T09:21:07.02+00:00
Ian-T 7,775 Reputation points Microsoft External Staff Moderator
1 answer

DepEd account cannot login to Canva account

Cannot login/access Canva using the DepEd Microsoft account, it says This Design is Private, though the owner is not trying to access a shared design, but it's own Canva account. The account is already in the respective tenant. We have tried deleting…

Community Center | Not monitored
asked 2026-06-25T06:06:04.2966667+00:00
Admin - Lloyd Ramos 0 Reputation points
answered 2026-06-25T09:20:33.7766667+00:00
Gérard Oomens 124.5K Reputation points Volunteer Moderator
1 answer

Windows 11 Recycle Bin still showing internal filenames after Update KB5095093. Possible fix?

Hello. I became aware of the Recycle Bin filename issue that was introduced in the Windows update June 9, 2026—KB5094126, as I experienced it myself. I decided to wait until the next update came around to fix it, which has since been released: June 23,…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-25T06:16:30.14+00:00
Dustin 0 Reputation points
commented 2026-06-25T09:20:20.58+00:00
Dustin 0 Reputation points
1 answer

Every single time happened after window updated (Bluetooth connection issue)

Every time update window, another issue pops up. My blutetooth connection cannot connect right now. Stupid lowsy company, FIRE ALL THOSE FREE SALARY TAKERS (Software Engineer) Ask them to do their proper job i can properly connect with my hand…

Windows for home | Other | Windows update
asked 2026-06-25T03:49:40.5766667+00:00
BKC-Laptop002 0 Reputation points
answered 2026-06-25T09:17:59.78+00:00
Thomas4-N 17,710 Reputation points Microsoft External Staff Moderator
0 answers

On my Mac email, one of my folders ceased to exist. Tried looking in deleted items... nowher to be found. Was working with it yesterday?

A folder in my mail suddenly disappeared. I used it yesterday, but could not find it today. I cannot get it on any of my devices. Tried the suggested troubleshooting items. However, it is nowhere to be found. It contains several important documents.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-06-25T09:17:38.5+00:00
Sami Sabet 0 Reputation points
2 answers

Missing Credly Badge AND Exam Voucher Code - AI Skills Fest 2026

Hello Microsoft Support Team, I completed all the requirements for the AI Skills Fest 2026 event and successfully submitted my confirmation details via the Microsoft Form. However, I have not received my Credly badge or my Pearson VUE 100% exam voucher…

Community Center | Not monitored
asked 2026-06-18T12:10:26+00:00
KARTHIKRAJ HARIKRISHNAN 0 Reputation points
answered 2026-06-25T09:17:01.2833333+00:00
Gérard Oomens 124.5K Reputation points Volunteer Moderator
2 answers

I want to reinstall the PDF X app in my new system. Can't find the login option

I want to reinstall the PDF X app in my new system. Can't find the login option.

Windows for home | Windows 11 | Apps
asked 2025-08-05T13:04:54.52+00:00
Auction Bazaar 5 Reputation points
answered 2026-06-25T09:16:17.1933333+00:00
BH1911 0 Reputation points
1 answer

Tôi cần hỗ trợ để lấy lại quyền quản trị hệ thống Office 365 miễn phí dành cho giáo dục

Trường học của chúng tôi đang sử dụng hệ thống Office 365 miễn phí dành cho giáo dục. Tuy nhiên, nhân viên phụ trách IT của chúng tôi đã nghỉ việc mà không bàn giao lại các tài khoản quản trị hệ thống. Vì vậy chúng tôi cần hỗ trợ để lấy lại quyền quản…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-06-25T08:12:16.4133333+00:00
Trung Nguyễn 0 Reputation points
answered 2026-06-25T09:16:12.6333333+00:00
Henry-N 14,810 Reputation points Microsoft External Staff Moderator
0 answers

Can't see files logging through OneDrive by PowerAutomate

My college has an issue with Power Automate. When he tries to access file content through OneDrive he can see any files.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-25T09:15:25.4466667+00:00
Dominika Wojtanowska 0 Reputation points
edited the question 2026-06-25T09:15:54.7833333+00:00
Dominika Wojtanowska 0 Reputation points
1 answer

Linking a work account with a private account in case I change jobs.

How can I link two account together so I can take my history with me when I move roles?

Microsoft 365 and Office | Other
asked 2026-06-25T08:41:04.9133333+00:00
Kathryn Maloney 0 Reputation points
answered 2026-06-25T09:15:37.2066667+00:00
Julian Sharp 31,746 Reputation points
1 answer

Persistent OneDrive duplicate tenant/library entries after cleanup (Teams/SharePoint sync issue)

Hello Microsoft Support, we are facing a persistent issue with OneDrive and Teams/SharePoint synchronization across multiple users in our tenant. Problem description: Users receive duplicate or incorrect OneDrive organization/library entries when…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-25T08:10:21.42+00:00
Andreas 20 Reputation points
answered 2026-06-25T09:14:24.4833333+00:00
Killian N 1,555 Reputation points Independent Advisor
1 answer

Windows 11 File Explorer -- the double-arrow that used to appear between the address box and the search box seems to have disappeared

On my laptop, I often need to have two windows side-by-side. File Explorer is on the right -- maybe 3" wide. The search box is not visible -- the space is all taken by the address box. The double-arrow that used to appear between the address box and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-10-01T15:52:26.9666667+00:00
Bob Halverson 5 Reputation points
commented 2026-06-25T09:13:48.2633333+00:00
stringer 20 Reputation points