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Download Office365 issues more people

Customers and ourselves can´t download Office 365, Word, Office, Excel today. Different browers, different compagnies, and different ways - online and so on. Is there an issue global ?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-13T11:11:45.27+00:00
Pia Vejle 0 Reputation points
answered 2026-06-23T07:49:46.2366667+00:00
Antonino Schiliró 80 Reputation points
0 answers

Having error reactivating OEM license (Microsoft Windows 11 Professional 64-Bit OEM)

Hi support, I purchased Microsoft Windows 11 Professional 64-Bit OEM for Windows Server 2025 Standard – and I am getting Activation Error 0x80072EE2 After VM Rebuild. the license was previously installed on a VM ( environment details : KVM hypervisor)…

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-06-23T07:49:40.7033333+00:00
Krishna Sandeep 0 Reputation points
0 answers

My Microsoft Account was Taken Down/Stolen due to a Hacker

A couple weeks ago, my system was compromised due to a virus I quickly removed. However, someone managed to get control of my Microsoft and Xbox account, changed the Log in Email and Password, and has somehow managed to Completely Remove my old…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-22T16:08:31.0966667+00:00
Cyber_Leader4321 0 Reputation points
edited the question 2026-06-23T07:49:28.4633333+00:00
Ian-T 7,770 Reputation points Microsoft External Staff Moderator
2 answers

BSOD Crash: UNEXPECTED_STORE_EXCEPTION (0x154) on Acer Nitro 5

Hi Microsoft Support, I am experiencing Blue Screen of Death (BSOD) crashes on my Windows system. The crash screen displays the following error: Stop code: UNEXPECTED_STORE_EXCEPTION (0x154) Whenever this happens, the data collection gets stuck at…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-22T16:20:01.6333333+00:00
RMeeRZz 99 20 Reputation points
commented 2026-06-23T07:49:13.92+00:00
RMeeRZz 99 20 Reputation points
2 answers

Signature font disrupting since latest Outlook change

My signature is set to Aptos but since the latest outlook it displays as something similar to Times New Roman. It's all set up correctly in the 'manage signatures' area but when I compose a new message the fault doesn't display correctly. Any ideas?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-22T11:30:02.6066667+00:00
Pip Russell 0 Reputation points
commented 2026-06-23T07:48:16.3933333+00:00
Rin-L 21,775 Reputation points Microsoft External Staff Moderator
2 answers

How to fix ELAN WBF Fingerprint Sensor in laptop?

Whenever I lock my screen, the Windows lock screen interface enters a violent processing loop. The text "Your Windows couldn't recognize you, please try again" blinks rapidly on the screen. According to system diagnostics, this exact lock…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-19T09:41:06.79+00:00
Dhanus C 0 Reputation points
commented 2026-06-23T07:48:12.48+00:00
Clary-N 12,130 Reputation points Microsoft External Staff Moderator
2 answers

Excel and Word gettign error whille opening.

The MS office Suite is not working, facign some issue while using the Excel, Word and other applicaton of Suite

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-06-22T10:59:41.1933333+00:00
Sudhir Singh Negi 0 Reputation points
commented 2026-06-23T07:47:32.15+00:00
Rin-L 21,775 Reputation points Microsoft External Staff Moderator
1 answer

PowerPoint not printing shadow effect

Hi, I have recently noticed that Powerpoint does not print out the shadow effect anymore, and am pretty sure this was not an issue for me previously. As can be seen in the attached image a number of different effects were applied to the boxes to test if…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-06-22T08:08:23.0733333+00:00
Mike Nicholson 0 Reputation points
edited a comment 2026-06-23T07:46:04.17+00:00
Rin-L 21,775 Reputation points Microsoft External Staff Moderator
3 answers

How do I ask permission to make a site on Sharepoint?

I can't find anywhere how I can ask permission to make a site on Sharepoint. How do I ask permission somewhere?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-22T08:00:48.9+00:00
Mies Kranenburg 0 Reputation points
commented 2026-06-23T07:45:42.6133333+00:00
Rin-L 21,775 Reputation points Microsoft External Staff Moderator
1 answer

Folders and files created with ONETOC2 in every folder

Folders and files created with ONETOC2 in every folder on OneDrive and the External Hard Drive Files. I have done PowerShell commands, Uninstalled Office, and reinstalled. I have deleted it in Safe Mode. I have deleted files per suggestions by…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-06-22T16:04:26.6033333+00:00
Melissa Silvey 0 Reputation points
answered 2026-06-23T07:45:38.9733333+00:00
Kai-H 19,915 Reputation points Microsoft External Staff Moderator
2 answers

Unable to sign in due to MFA phone issue – Need MFA reset for M365 Nonprofit tenant

Hello, I am the administrator for a Microsoft 365 Nonprofit tenant (epropsi.onmicrosoft.com) and I am completely locked out due to an MFA issue. The problem: The SMS verification code is not being delivered to the phone number currently registered for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T06:36:48.89+00:00
VASILEIOS GKOPIS 0 Reputation points
edited the question 2026-06-23T07:45:38.6333333+00:00
Jess-Q 11,775 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Store is broken, Xbox App is broken, official Minecraft Launcher is broken. (Windows 11)

I open the minecraft launcher. It won't let me log in with microsoft. I click the login button, and it just dims like I clicked it, but nothing happens after that. It's been doing this for a couple years or so now. So, I'd try to open the Xbox app, and…

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-20T22:53:55.3233333+00:00
bambi bambi 0 Reputation points
answered 2026-06-23T07:45:20.7866667+00:00
Carl-L 16,585 Reputation points Microsoft External Staff Moderator
0 answers

I am still not able to get text when replying or forwarding an email in Legacy outlook. I refuse to use the new version as the send button is too small for me to see on the top right hand side and requires more time to move my mouse from left to right.

When replying to or forwarding an email in legacy Outlook for Mac, the original email content or previous conversation appears blank, and only the email headers are visible. I need to see the original to keep the trails for work. Also in the new…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-23T07:45:07.31+00:00
Charlotte 0 Reputation points
1 answer

Outlook often displays a warning message

Hello We are the Exchange 2016 server. Our Outlook often displays a warning message. Please check the connection. To receive new emails, please log in to XXX.com (our domain name) using your browser. Then there is an option on the right: Open Browser I…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,177 questions
asked 2026-06-23T06:32:37.4+00:00
yanhaowen 105 Reputation points
edited an answer 2026-06-23T07:44:53.1566667+00:00
Dora-T 14,535 Reputation points Microsoft External Staff Moderator
0 answers

Unknown Account

We are clearing up some space from the server what takes the most space id old users that no longer work at the client's company, not wanting to delete it from the C:\Users folder, Ive been told that's its best to delete it from the User Profiles…

Windows for business | Windows Client for IT Pros | Directory services | Active Directory
asked 2026-06-23T07:44:36.89+00:00
Micheal Swart 0 Reputation points
5 answers

Motherboard needed replacing after system crash, previous licence of windows 10 need to activate win 11

Without warning my pc crashed I was running an upgraded Win11 install from a win 10 licence I purchased in 2021 from CCL computers. I need my installation activating. Thanks Nick

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-17T15:24:48.7366667+00:00
Nick Richardson 0 Reputation points
edited an answer 2026-06-23T07:42:40.4566667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

Cancel and refund

I remembered that i cancelled my subscription last year because I'll be on military training for a year. Then now, I checked that I'm still being billed. Please cancel and refund these!

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-23T07:07:07.9+00:00
Loui Boy 0 Reputation points
answered 2026-06-23T07:41:15.9733333+00:00
DaveM121 893.5K Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

Outlook login error: contextID cookie mismatch

Why am I getting this error when I try to log into Outlook: "server_error: The contextID supplied in the request did not have a matching cookie"

Outlook | Web | Outlook.com | Email
asked 2026-06-08T14:03:20.01+00:00
KateRe 40 Reputation points
answered 2026-06-23T07:38:52.7233333+00:00
KateRe 40 Reputation points
4 answers

El Onedrive funciona bien excepto en un pc

Tengo una cuenta de OneDrive familiar, la mia es de uno de los miembros pero tengo el rol de administrador tambien. Puedo entrar al OneDrive desde cualquier punto online y desde el explorador en un portatil que tengo. Pero en el ordenador sobremesa no me…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-22T17:12:58.64+00:00
Marita GG 0 Reputation points
commented 2026-06-23T07:38:44.26+00:00
Marita GG 0 Reputation points
5 answers

Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry on Windows 11 25H2 (26100.8655), not fixed by KB5094135

My Alienware 18 (model AA18250) on Windows 11 25H2 has been blue-screening repeatedly for about five weeks, and I would like it escalated since the latest cumulative update did not fix it. Failure signature (consistent across 15+ dumps since early…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-16T05:45:47.4066667+00:00
Pat Gordon 5 Reputation points
edited a comment 2026-06-23T07:38:20.24+00:00
Bryan Stanco 0 Reputation points