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3 answers

Option to disable message preview has disappeared from shared inbox on web

For whatever reason, the option to disable message preview via the view option has disappeared. The only options now available are to display one or multiple lines. This is via https://outlook.cloud.microsoft/mail/ for a shared mailbox. Is there any way…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-06-18T09:01:00.9233333+00:00
Rhys Bennett 0 Reputation points
commented 2026-06-24T23:21:54.42+00:00
Hornblower409 10,030 Reputation points
1 answer

Trojan virus alerts

I am continually receiving notifications of trojan viruses and being told that my hard drive is infected. I have run a full a scan on Windows Defender and nothing showed up. When I restarted my PC I was asked for recovery key, which I cannot find a…

Windows for home | Windows 11 | Recovery and backup
asked 2026-06-24T21:09:15.3266667+00:00
edited a comment 2026-06-24T23:21:51.66+00:00
RK-1714 0 Reputation points
2 answers One of the answers was accepted by the question author.

Getting Bluescreen from MEMORY_MANAGEMENT ntoskrnl.exe

Hello. Ive built a new PC not too long ago and have been getting blue screens that restart my computer basically from the beginning. Ive reinstalled Windows, updated BIOS and all drivers, ran sfc/scannow and windows memory diagnostics which turn up no…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-11T23:59:53.39+00:00
Steven S 25 Reputation points
accepted 2026-06-24T23:21:44.1166667+00:00
Steven S 25 Reputation points
0 answers

WHY CAN I NOT SCAN?

WHY CAN I NOT SCAN? PRINTER WORKS VIA BLUETOOTH BUT I CAN'T SCAN ANYTHING. AM I MISSING SOMETHING?

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-24T23:20:07.19+00:00
Richard DeLuna 0 Reputation points
0 answers

no sound heard on LG monitor

Windows updated and now my sound does not work. How do I get my sound to work again?

Windows for home | Windows 11 | Windows update
asked 2026-06-24T23:19:43.67+00:00
Karen McQuarrie 0 Reputation points
1 answer

How to set "annotate" for harmful categories within the new Foundry service

Hi, Is it possible to set "Annotate" action for the risk types under the content harms when creating a new Guardrail in the new Foundry service. Right now, I can only see "Block" as the Action as seen the picture below. Thanks…

Content Safety in Foundry Control Plane
Content Safety in Foundry Control Plane

An Azure service that enables users to identify content that is potentially offensive, risky, or otherwise undesirable. Previously known as Azure Content Moderator.

110 questions
asked 2026-06-24T15:24:21.32+00:00
Srinivas Kasu 0 Reputation points Microsoft Employee
edited a comment 2026-06-24T23:19:12.72+00:00
Anshika Varshney 13,915 Reputation points Microsoft External Staff Moderator
0 answers

MS Authenticator MFA loop

I am unable to sign in due to a Microsoft Authenticator authentication loop. Behavior: I can enter my username and password successfully I receive the Microsoft Authenticator push notification on my device I approve the sign-in request in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-24T22:16:58.7266667+00:00
JeremySInfoSec 0 Reputation points
edited the question 2026-06-24T23:18:50.93+00:00
JeremySInfoSec 0 Reputation points
0 answers

CAN'T REACTIVATE WINDOWS AFTER MAJOR UPGRADE

Just performed a major upgrade (MB swap, Memory change) and now I can't reactivate Windows 11 Pro which was upgraded from Windows 10 Pro online.

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-24T23:15:36.4566667+00:00
jeffrey stachowicz 0 Reputation points
0 answers

TWO MICROSOFT 365 ACCOUNTS WITH DIFFERENT EMAILS

I have TWO MICROSOFT 365 ACCOUNTS WITH DIFFERENT EMAILS. How do I cancel one and continue the other without losing the contents of One Drive?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-24T23:14:18.77+00:00
Kathryn Romani 0 Reputation points
3 answers

In Excel, find and return all locations in each month in outside a +/-5% value range.

What formula in excel with return all the locations in column A (A2:A22) for each month with values >5 (highlighted in green) and <-5 (red). Expecting nine (9) returns for June 2025. As always appreciate the help.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-24T13:35:13.06+00:00
Dornan, Paul 65 Reputation points
answered 2026-06-24T23:13:54.6466667+00:00
Ashish Mathur 102.1K Reputation points Volunteer Moderator
1 answer

"Request to Change Microsoft AI Skills Fest Voucher from AZ-400 to AZ-104/AZ-204"

Hello Microsoft Support Team, I participated in the Microsoft AI Skills Fest and selected AZ-400 as my certification exam. At the time of registration, I was not fully aware that AZ-400 typically requires prior knowledge and preparation related to AZ-104…

Community Center | Not monitored
asked 2026-06-24T16:18:53.29+00:00
Priyal Garg 0 Reputation points
commented 2026-06-24T23:13:25.83+00:00
Julian Sharp 31,746 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Forms Add-in not uploading form(s) Quizzes in Microsoft PowerPoint.

I have tried everything I can to get A quiz into PowerPoint using Microsoft Forms. but I cannot get Microsoft forms to upload in power point. I tried selecting the Add-on button, using the forms button. Checked the settings. I checked for latest…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-06-23T21:26:14.12+00:00
Jesse Johnson 0 Reputation points
accepted 2026-06-24T23:13:12.6533333+00:00
Jesse Johnson 0 Reputation points
0 answers

Desktop Icons Unreadable

Older adults use a lot of computers. Eyesight is a problem. Enlarging Desktop Icon text or an add on program to do so wuold be a great help. I DO NOT WANT TO ENLARGE ALL TEXT!!!! That is the only option your designers have left me. They are young…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-06-24T23:12:04.8+00:00
Jean Carroll 0 Reputation points
2 answers

Unable to contact certification support for profile merge

I am trying to contact Microsoft Credential Support to merge my certification profile. I no longer have access to my work email, and I need to transfer my certifications to my personal account. However, the official support links (aka.ms/certsupport and…

Community Center | Not monitored
asked 2026-06-24T17:52:52.1733333+00:00
kriti tiwari 0 Reputation points
answered 2026-06-24T23:10:44.0666667+00:00
Julian Sharp 31,746 Reputation points
1 answer

Netlifx HDR doesn't work but HDCP is working and HEVC paid and installed

I have no longer 4K stream in netflix and hdr never worked. I bought HEVC extension in windows but in edge://gpu HEVC - HDR10 support is still false I have the right netflix plan (4K HDR), it works on my phone. Netflix hdr used to work on chrome for a…

Microsoft Edge | Website issues | Windows 11
asked 2026-06-24T19:00:40.6533333+00:00
Milandouille 0 Reputation points
commented 2026-06-24T23:09:57.65+00:00
Jobelle ann Candelaria 495 Reputation points Independent Advisor
0 answers

Microsoft Authenticator problem

I had rockstargames.com 2-step authentication set up on Microsoft Authenticator and when I changed my phone I lost my access to that authentication. Because of this I can't access to my Rockstargames.com account and for a long time all they said to me is…

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T23:08:28.26+00:00
Leon Lončar 0 Reputation points
2 answers

Need To Download AI-Azure-900 Certificate

Hi Team, Kindly help me with downloading the Certificate , I got Transcript downloaded . Anything to follow up with? Thanks, Darshan

Community Center | Not monitored
asked 2026-06-24T18:40:34.0066667+00:00
Kudtarkar, Darshan 0 Reputation points
answered 2026-06-24T23:08:12.3+00:00
Julian Sharp 31,746 Reputation points
2 answers

After passing the exam certificate not provided yet

After passing the exam certificate not provided yet for DP 750.

Community Center | Not monitored
asked 2026-06-24T18:56:03.8733333+00:00
Nazeer Hussain Khan Pathan 0 Reputation points
answered 2026-06-24T23:07:26.9266667+00:00
Julian Sharp 31,746 Reputation points
0 answers

I don't know how to fix this error

This error keeps popping up Correlation Id: 5163017d-3b42-437a-821b-b0e4f9e27434 Timestamp: 2026-06-24T22:48:35.000Z DPTI: d0b5f68b7a82647e40e7b25b1c449fcc29eb417d13dc9eb3bd01397371d90154 Message: An unexpected error occurred. Tag: 7q6ca Code: 0

Microsoft Edge | Website issues | Windows 11
asked 2026-06-24T23:06:22.7433333+00:00
Victoria Browarny 0 Reputation points
0 answers

outlook wiped out my contact lists and will not allow me to recreate them. How do I fix that?

outlook wiped out my contact lists and will not allow me to recreate them. How do I fix that?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-24T23:05:31.6933333+00:00
Barbara Haynes 0 Reputation points