Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
2 answers
ACS Email: DKIM signature does not cover List-Unsubscribe / List-Unsubscribe-Post, so RFC 8058 one-click unsubscribe is never eligible
We send marketing newsletters through Azure Communication Services Email (SMTP relay smtp.azurecomm.net:587, customer-managed domain; Domain, SPF, DKIM and DKIM2 all Verified; DMARC p=reject). Each message carries the RFC 8058 headers: List-Unsubscribe:…
Azure Communication Services
asked
2026-09-07T19:38:24.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 8%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hugo Lorenzo Mato
5
Reputation points
commented
2026-10-16T23:31:01.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LEF
0
Reputation points
1 answer
Communication Services: Email DKIM Verification Stuck — Ongoing Issue
Have posted this here already and saw a response that an engineer will need to look at it, but heard nothing more. This is still an issue Problem description I am experiencing an issue where the DKIM verification for my custom domain in Azure…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-14T15:26:45.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK0%3C/text%3E%3C/svg%3E)
KevinMarsh-0076
0
Reputation points
answered
2026-10-15T12:10:19.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Salamat Shah
910
Reputation points MVP
1 answer
Azure Communication Services Calling SDK: post-2028 support for custom clients using Teams identities
We are using Azure Communication Services Calling SDK in a custom web application with Microsoft Teams identities. Our flow is: User signs in with MSAL / Microsoft Entra ID using their Teams account. We exchange the Entra ID token for an ACS token for…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-01T14:50:32.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrea Vincentini
5
Reputation points
commented
2026-10-14T04:47:15.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
チン・ドゥク タム
20
Reputation points
0 answers
ACS retirement (2028-09-30): Is joining Teams meetings as a Teams user (getTokenForTeamsUser + TeamsCallAgent) on iOS/Android still supported?
We provide a mobile app (iOS/Android) that joins Microsoft Teams meetings from a meeting link using the ACS Calling SDK. After reading the Retirement and breaking changes guide, we would like Microsoft to confirm whether our implementation remains…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
0 answers
Teams Phone Extensibility (TPE) - Clarification on Resource Account, ACS Association, and Consent Flow
Hi there, We're implementing a customer-developed TPE application using Azure Communication Services and Call Automation SDK, rather than deploying a third-party CCaaS solution. We are referring to the latest Microsoft documentation, including the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
1 answer
Teams meeting captions in the Azure Communication Services Calling SDK: general availability timeline
We are building a Teams meeting assistant on the Azure Communication Services web Calling SDK (@azure/communication-calling 1.46.1). It joins a Teams meeting as an ACS user and uses the Teams captions feature (call.feature(Features.Captions)), which the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-13T14:58:35.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 13%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Standup Assistant
0
Reputation points
answered
2026-10-13T15:19:24.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 52%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rukshan edirisinghe
1,885
Reputation points
1 answer
GPT-Live with ACS demo?
Hi everyone, Has anyone successfully implemented GPT-Live with Azure Communication Services (ACS) in full duplex mode? With the Realtime API, we have clear events that help us handle things like user interruptions / barge-in and stopping the assistant…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-07T08:07:10.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rahul Patil
0
Reputation points
commented
2026-10-12T11:43:29.2033333+00:00
Rahul Patil
0
Reputation points
1 answer
ACS Email retirement: Can a pre-provisioned resource be moved to a new customer's subscription after 23 October 2026?
We use Azure Communication Services (ACS) Email in a platform that provisions and manages infrastructure through Terraform. As part of Microsoft's ACS retirement announcement, we understand that new customers cannot sign up for retiring ACS services from…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-12T04:17:05.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Subhasri, Angara (VWITS India I-DI-C)
0
Reputation points
answered
2026-10-12T04:18:05.35+00:00
AI answer
0 answers
Is Active Call Transfer (move a call between devices) planned for the Android/iOS Calling SDKs for Teams users?
The Web Calling SDK supports Active Call Transfer for Teams users: callAgent.feature(Features.ActiveCallTransfer) with getActiveCallDetails() and activeCallTransfer(call, { isTransfer: true, joinCallOptions }), so a Teams user can move a call they're in…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-07T17:55:33.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christian Gan
0
Reputation points
commented
2026-10-08T13:44:29.6566667+00:00
Christian Gan
0
Reputation points
2 answers
Communication Services: Request for Quota Increase — Email Sending Limit Expansion
Descrição do problema I am requesting guidance on how to proceed with increasing the email sending quota for my Azure Communication Services resource. My current limitations are 30 emails per minute and 100 emails per hour, but I need to send…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-08T10:50:38.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 90%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rebeca Teixeira
0
Reputation points
answered
2026-10-08T12:11:42.3366667+00:00
Rebeca Teixeira
0
Reputation points
1 answer
How to replace SMTP functionality in ACS Email Services after retirement of ACS Email services in 2028
We are using ACS Email Services for our printers to be able to send scans via email. As our printers are consumer devices, they do not support MFA in any way. On the other hand, our security settings require MFA for all accounts and I cannot exempt the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-06T06:59:22.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 21%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Schaefer, Juergen (Murkel IT)
15
Reputation points
commented
2026-10-08T07:19:44.2833333+00:00
TP
164.7K
Reputation points
Volunteer Moderator
0 answers
Communication Services: Persistent 500 Errors When Reusing Rooms After Participant Changes — Investigation and Recommendations
Problem description In Azure Communication Services Rooms, a PATCH /rooms/{roomId}/participants that removes a participant who is not in the room returns 200, but it adds that participant to the room with role Attendee. After that, GET /rooms/{roomId}…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-07T23:16:14.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO4%3C/text%3E%3C/svg%3E)
OscarAcosta-4089
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Communication Services: Issue with Enabling Dynamic Alphanumeric Sender ID — Not Available
Problem description I am trying to enable the Dynamic Alphanumeric Sender ID feature in Azure Communication Services, but the option is not available in the portal, despite documentation indicating support. The same problem persists across multiple…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-09-29T14:20:07.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 41%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Baptiste Bellot
20
Reputation points
accepted
2026-10-07T06:44:58.31+00:00
Baptiste Bellot
20
Reputation points
1 answer
Azure Communication Services Call Automation media streaming misses the first sentences after call connection
We are using Azure Communication Services Call Automation with the .NET SDK and realtime media streaming over a WebSocket. Our backend starts media streaming when the call is created/answered and receives the MediaStreamingStarted event. However, the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
0 answers
Azure Communication: Delayed Short Code Application Review — Awaiting Carrier Approval
Problem description I submitted an Azure Communication Services short code application on July 9, 2026, with an expected readiness date of September 3, 2026. However, after that date passed, I noticed that the application status remained 'Submitted' with…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-09-30T17:14:20.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA6%3C/text%3E%3C/svg%3E)
AgustinSantillan-6429
0
Reputation points
commented
2026-10-05T08:45:57.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhinaba Das
115
Reputation points Microsoft External Staff
Moderator
2 answers
Configurable “On Behalf Of” From Address for Multi-Tenant Email Sending
We would like Microsoft/Azure email services to provide greater control over how the From field is displayed when an application sends email on behalf of a client or tenant. Our platform, BizPlex, sends transactional emails on behalf of multiple…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-08-29T14:26:17.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Pamela
5
Reputation points
answered
2026-10-04T00:40:22.1733333+00:00
Minas Casiou
0
Reputation points
2 answers
10DLC Brand/Campaign registration - subscription not eligible despite Microsoft Customer Agreement + US billing
I'm trying to complete 10DLC Brand and Campaign registration for a Local US number through Regulatory Documents, using the correct flow (Country: United States, Phone number type: Local, Application type: Brand). The portal returns 'Your subscription is…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-09-03T20:50:13.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nicholas Bieghler
0
Reputation points
answered
2026-10-03T17:02:19.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Santhi Siruvuri
5
Reputation points Microsoft External Staff
Moderator
1 answer
Communication Service: Escalation of 10DLC Eligibility Flag Issue — Requesting Update on Status and Resolution
Problem description I am following up on a previous support case regarding the 10DLC eligibility flag for my Azure Communication Services subscription. The portal displays the message: "Your subscription is not eligible for Brand and Campaign…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-09-15T21:49:45.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER4%3C/text%3E%3C/svg%3E)
Ramsey-4948
5
Reputation points
answered
2026-10-03T16:56:31.8366667+00:00
Santhi Siruvuri
5
Reputation points Microsoft External Staff
Moderator
1 answer
Standalone services in Azure Communication Services will retire on 30 September 2028
We received a notification from Microsoft Azure and wanted to check since we have several forms set up on Azure. Do you need to update our settings so these forms continue to run smoothly? Standalone services in Azure Communication Services will retire…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-10-01T23:39:43.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
john john Pter
1,590
Reputation points
commented
2026-10-03T01:17:15.13+00:00
kagiyama yutaka
5,655
Reputation points
2 answers
Copilot Studio no reconoce cuenta de WhatsApp Business ya conectada y activa en ACS ("No hay cuentas de WhatsApp asociadas al recurso...")
Hola a todos, Estoy intentando conectar el canal de WhatsApp de mi agente de Copilot Studio a un recurso de Azure Communication Services, pero Copilot Studio no reconoce una cuenta de WhatsApp que ya está activa y correctamente configurada. Estado…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,826 questions
asked
2026-09-04T21:58:09.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dalton Araujo
0
Reputation points
commented
2026-10-02T14:51:30.7433333+00:00
Dalton Araujo
0
Reputation points