ACS Quota increase
I need a milan number to make calls demos and increase the email quota to be asble to use it
Azure Communication Services
Assistance with Azure Communication Service
Hi, I’m currently unable to add a mobile number to the cart or complete a purchase on the Azure Communication Service portal. I previously deleted an Azure Communication Resource from our tenant without releasing the associated phone numbers, and now I’m…
Azure Communication Services
Adding MailFrom addresses to ACS?
The "+ Add" button to add additional MailFrom addresses to the ACS email service (on a fully verified custom domain) is greyed out, and it is my general understanding that to get this enabled, a quota increase needs to be pursued. I have no…
Azure Communication Services
Azure Communication Service - Email not delivered, but operation is shown as "success"
Our application sends emails via Azure Communication Services. We noticed that users of a few specific providers (e.g., web.de, one of the biggest German free email providers) do not receive our emails. I could reproduce it by creating a free account…
Azure Communication Services
MessageSender for DataChannel is not ready when Call is connected
Hi, Our team is using "@azure/communication-calling": "1.37.2" for developing calling features with Teams. I have been working on a prototype that uses DataChannel…
Azure Communication Services
In the email communication service, we are able to verify the domain status and DKIM and DKIM2 statuses. However it has been stuck on SPF status for over a day. What could be going wrong and how can I fix this?
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Azure Communication Services
Is Azure Communication Services stable for Azure GOV?
Hi, Our company currently building an app based on ACS, we use quiet a lot of its SDK and api, but when I look at the document, it shows not recommend use on production environment. My questions are: Where can I find the current supported api and…
Azure Communication Services
Teams Phone Extensibility calls to ACS
Good afternoon, we are trying to leverage the new functionality to route calls from Teams Phone to Azure Communication Service Event Grid (and then a web app with the call automation SDK). I completed the configuration as the documentation at…
Azure Communication Services
Increase max. timeout or improve performance of EmailOtpSend event
Hi. We are trying to implement Azure Communication Services as a custom email provider in our External ID tenant. We followed both instructions on MS Learn. Logic App Azure Function For both implementation, we oft run into a timeout which then causes…
Azure Communication Services
WhatsApp channel successfully connected to Copilot Studio with QR code displayed, but messages sent to WhatsApp number don't reach the Copilot Studio agent.
Issue: WhatsApp channel successfully connected to Copilot Studio with QR code displayed, but messages sent to WhatsApp number don't reach the Copilot Studio agent. Environment: Copilot Studio Agent: User context Agent Azure Subscription: ******* …
Azure Communication Services
I'm getting Azure Newsletter-Mail in french instead in german
Hi I'm getting Azure Newsletter-Mail in french instead in german. Where can i change that or who can do that for me? Thx Peter
Azure Communication Services
Unable to register local phone number for SMS
Hello! I'm unable to register a local phone number for SMS in Azure Communication Services. I'm encountering two issues: "Out of stock" error when searching for local numbers "Your subscription is not eligible for Brand and Campaign…
Azure Communication Services
Can't create an event grid for incoming calls
Hi there, I'm trying to set up a new phone number in D365 Copilot Service Admin Center. I purchased the number and I need to set up the event grid. I'm following the instructions below and getting the following error: Deploying Event Subscription:…
Azure Communication Services
Unable to send SMS
I am the administrator for Legacy Hands of Hope, a verified Microsoft Nonprofit. We have a U.S. toll-free number (+1-XXX-468-XXX) under our Azure Communication Services resource (LHOHCommsServices). The number currently supports Voice only. Please enable…
Azure Communication Services
Access REST API to make a phone call (PHP)
I am trying to make a phone call using Azure Communication Services with the following code: use GuzzleHttp\Client; use GuzzleHttp\Exception\RequestException; class AcsHmacSigner { private string $accessKey; private string $endpoint; …
Azure Communication Services
Action failed due to a bad request to Cognitive Services. Please check your input parameters
Hi, I'm facing issue while connecting to Cognitive service through Azure Communication service (ACS). Can you please guide me? below issue I'm getting when i try to run CallAutomation_OutboundCalling sample provided by Microsoft. Action failed due to a…
Azure Communication Services
Using ACS not able to trigger call to the teams app user
I am facing an issue where I am unable to trigger a call to a Teams user using Azure Communication Services (ACS). For context, my setup includes: An M5 subscription. A created Azure App Registration. A provisioned Azure Communication Services…
Azure Communication Services
Cannot connect verified domain to Azure Communication Service
We successfully verified our custom domain under the Email Communication Service in Azure. The domain status is marked as "Verified", but DKIM, DKIM2, and SPF are still unconfigured even after correct DNS records were applied and…
Azure Communication Services
How to co-relate dynamics contact center calls with Azure Communication Service logs?
How can we co-relate the Dynamics 365 Contact Center (Omnichannel) Voice call with Azure Communication Service (ACS) logs? We have the Conversation table in Contact Center where most of the information is stored. There we have the ConversationId…
Azure Communication Services
why purchase phone number in azure not working? the button to "get" is disabled, and there are errors in console
why purchase phone number in azure not working? the button to "get" is disabled, and there are errors in console