Add button disabled in Email Communication Services MailFrom addresses
I am using Azure Email Communication Service. I have setup a custom domain, and it is fully verified (SPF, DKIK, etc.). Sending email works. However, by default it has the MailFrom set to ******@mydomain.com. I want to add my own MailFrom, e.g.,…
Azure Communication Services
Alphanumeric sender ID is not available to your azure tenant
I am not able to enable Alphanumeric sender ID. It says "Alphanumeric sender ID is not available to your azure tenant". However when I click the link, "view your service limits" it shows this:
Azure Communication Services
Unable to raise Azure Communication Service (ACS) Quota increase
As part of using Azure Communication Service (ACS) we need to request a Quota increase. As per documentation 'With your Basic support plan, you can create support requests for billing, subscription management, and quota increase.'. However when I raise…
Azure Communication Services
Error on programmatically Start call Recording with own blob storage
Hi, I was using following piece of azure code to start recording with my own blob storage, but it is not able to start the recording same when i try removing this last param recording_storage it is working fine. so what is the issue, and for…
Azure Communication Services
Provision Communication Service DKIM 'stuck' will not verify or cancel
I am provisioning a domain for an email communication service. The DKIM status was at one point verified, and the DKIM2 took a while to verify. When it did, the DKIM status changed to fail. I went through the configuration menu again. After 24 hours, it…
Azure Communication Services
Why is Communication Service sms verification taking more than 5 weeks?
Greetings, We've applied for SMS verification for 2 US phone numbers approximately 5 weeks ago. We were wondering what the status/progress of this verification was, and if there was any information we could provide supplementarily to assist Microsoft…
Azure Communication Services
Which number type will allow me to send notification SMS to domestic and international mobile phone numbers?
Hi. I currently have TFN through ACS. However, I need to be able to send notifications to our users via SMS for their password reset tokens. We're based in USA, so the only places the messages reach are CANADA, USA, PR. What do I need to do in order…
Azure Communication Services
How can I speed up the time it takes to verify a toll free phone number?
We purchased a toll free phone number several weeks ago and there has been no movement with its verification. Is there a way to speed this up or speak to a human being who we can explain to what we need this phone number for? It is delaying our product…
Azure Communication Services
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds We are using React JSX in which we are using the latest NPM packages of Azure Communication Services. The issue is when Host / Attendee gets disconnected in MAC (…
Azure Communication Services
Azure Communication Services Events data residency
Hello, We are interested in using Azure Communication Services for sending emails. One of the requirements are that the data remains in the EU. I've checked the documentation provided here:…
Azure Communication Services

Does Azure Communication Services Email provide an option for setting opportunistic/forced TLS?
Hello, I could not find anything in the documentation about this. Is there an option to configure opportunistic/forced TLS for emails? Also, if that is not an option, what is the default setting? Thanks!
Azure Communication Services
Azure SMS communication service is still under verification in progress status since 5 days
We have created azure sms communication service and procured mobile number to send sms campaign messages to user who are going to use our application. some how service activation is still pending since 5 days.
Azure Communication Services
MailFrom addresses unable to add
I need to add additional mailfrom addresses but the option is greyed out. Please reply also to ******@quanture.com Thanks
Azure Communication Services
Duplicate Room ID Received from Azure Communication Services Calls
We are using Azure Communication Services (ACS) for calls. We create rooms using the Azure SDK ("@azure/communication-rooms": "^1.1.0"), which returns a id of the room. While creating a room, the API is returning a id of the room…
Azure Communication Services
Error CORS when i using SDK "azure/communication-calling"
I have using SDK "@azure/communication-calling" to create an "call app" using Azure communication service. I have using api "https://acp-msteams.azurewebsites.net/token" to create account from ACS. Then i use that token,…
Azure Communication Services
Intermittent Availability Issues with ACS SDK in Android – Persistent WebSocket Connection Stability
We are currently developing an Android-based application using the Azure Communication Services (ACS) SDK and are experiencing intermittent issues where ACS users appear as unavailable despite having an active internet connection. In many cases, outgoing…
Azure Communication Services
SMS verification falining for the wrong cause
I got a response for the sms verification process telling me that the website URL is not reachable and that is wrong. The sms verification team said that two times. but the website is still reachable
Azure Communication Services
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds
Azure Communication Services - BLACK VIDEO SCREEN when user reconnects within 60 seconds We are using React JSX in which we are using the latest NPM packages of Azure Communication Services. The issue is when Host / Attendee gets disconnected in MAC (…
Azure Communication Services
Reducing Latency in Azure Communication Services Speech Recognition
I am testing the Azure Communication Services Call Automation OpenAI sample locally for a similar use case. The initial message is promptly played when the call is connected. However, I'm experiencing a latency of 7 seconds from when speech is input…
Azure Communication Services
Issue in connecting cognitive service to communication
I am trying to connect azure cognitive service to communication service. Followed the tutorial in mic learn for the process. I have subscribed a phone number in communication service resource, created a webhook link. Any calls made to the number is…