Azure Communications Services - Email - MailboxNameNotAllowed - subdomain
Hello, I have an azure communication services domain configured correctly everything is validated. I keep getting my emails failed with the error "MailboxNameNotAllowed" The anonimized details: #5.1.8 Domain of sender address…
Azure Communication Services

Setup SMS Alphanumeric sender ID is not available
Hi, Please help me. I get this message that I can´t setup SMS in communication service in Azure. Why? Best regard, Rickard
Azure Communication Services
SMS Sending Issues with Azure Communication Services
There is a challenge with SMS functionality using Azure Communication Services (ACS). A registered 10-digit phone number is in use, and messages are being sent from a .NET application. While most messages are sent successfully, an error occurs for some…
Azure Communication Services
Your subscription is not eligible for Brand and Campaign registration.
I get this error message when I try register a brand to get a local phone number. Everything about my subscription looks like it should be eligible.
Azure Communication Services
ACS email requests return success but don't get delivered to .co addresses
I have a c# WebApi that is connected to ACS email. Things have been working well but I've noticed that emails that go to .co addresses don't get delivered. If I run: EmailSendOperation``emailResult…
Azure Communication Services
Email Communication Service
I created an email communication service named corp-alerts-domain and verified my domain 365internet-tech.com. However, when I navigate to the communication service under domains, it's not showing up as connected. When I try to connect email domains I…
Azure Communication Services
Video Resolution Drops in ACS App When Teams UI is Resized
Problem Summary Our application, built using Azure Communication Services (ACS), joins Microsoft Teams meetings and sends high-resolution video (3840x2160 @ 30fps). However, we are experiencing a consistent issue where the video resolution sent from our…
Azure Communication Services
Cannot connect verified domain to Azure Communication Service
We successfully verified our custom domain under the Email Communication Service in Azure. The domain status is marked as "Verified", but DKIM, DKIM2, and SPF are still unconfigured even after correct DNS records were applied and…
Azure Communication Services
How to authenticate Email Communication Service with service principal with secret?
I have an email communication service that I'm trying to authenticate with credential = DefaultAzureCredential() It works in local development but not in production, throwing an error: DefaultAzureCredential failed to retrieve a token from the included…
Azure Communication Services
How to fix this error? AADSTS650052
We are trying to link Zoho CRM to Microsoft Azure so that we can connect teams phone to Zoho CRM to accept calls etc. Here is the information Zoho support provided: AADSTS650052: The app is trying to access a service…
Azure Communication Services
Get Discrete audio from a Teams meeting with the Calling SDK
Hi, Is it possible to get discrete audio from a Teams meeting with the calling SDK? I can get the mixed audio but I'm not sure if it's possible to get the individual audio for each person in the meeting. Thanks Simon
Azure Communication Services

Unable to Add Webhook URL in Azure Communication Services Event Grid Subscription
When attempting to create an Event Grid for handling incoming calls in Azure Communication Services, the callback URL fails with the error mentioned below during the creation process: Deployment has failed with the following error:…
Azure Communication Services
Why can't I buy a phone number even though I have subscribed to the Azure Developer package?
Hi, I'm Sanaya and I'm from Indonesia, some time ago I subscribed to a Microsoft Azure developer package for $29. I'm currently creating a project that requires a phone number from Microsoft Azure, but when I access the menu to buy a phone number, I…
Azure Communication Services
request for a email quota increase
how do i open a request for a email quota increase with a Support Plan "basic" or "developer" ???
Azure Communication Services
Email size limit increase
Hi, I'd like to request the email size limit from 10mb to 30mb. Thanks!
Azure Communication Services

How to get user network diagnostics in android/IOS for Azure video call
In native android/ios We need to know when user's network diagnostic changes. So we need to listen to those network events. I have added code for that in android native but it's only triggering when we start the call and not every time when network…
Azure Communication Services
azure cli "az communication email" command return "InvalidArgumentValue: Missing required field: -n"
I use azure cli tool. I follow the doc: https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-multiple-senders?pivots=platform-azcli&tryIt=true&source=docs#manage-your-sender-username-resource So I use the…
Azure Communication Services
Voip push for one on one calls
I'm working on one-on-one call functionality using Azure Communication Services. Everything works fine when the app is in the foreground or background. However, when the app is terminated (not running), I don’t receive incoming call notifications. From…
Azure Communication Services
Requesting to raise your email sending limit when Azure portal doesn't let us create a ticket
Hi. When following this guide : https://learn.microsoft.com/en-us/answers/questions/2247247/requesting-to-raise-your-email-sending-limit We don't have the option to create a support ticket from within Azure portal - so my question is how do we request…
Azure Communication Services
Streaming Audio from ACS Phone Call to Azure Speech Service
I am developing a conversation application that utilizes Azure ACS for making outbound calls, Azure Speech service for speech-to-text and text-to-speech, and Azure AI Services for chat completion. While I have successfully implemented each service…