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Configure bot context in Copilot Studio bots

Important

Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot.

Some articles and screenshots might refer to Power Virtual Agents while we update documentation and training content.

As a bot author, you can enable your Copilot Studio bots to understand context while authoring a bot flow.

Install extensions

Follow the steps mentioned in this article: Install Copilot Studio extensions.

Connect to omnichannel instance

Follow the steps mentioned in this article: Connect your Copilot Studio bot to omnichannel instance.

Next steps

Use the information in one of the following articles to configure context variables:

Send custom context
setContextProvider
Integrate an Azure bot