What's new and planned for Microsoft Cloud for Retail

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Retail. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

This topic lists features that are planned to release from October 2023 through March 2024. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Copilot template for personalized shopping

Copilot template for personalized shopping is getting smarter with input from retailers, improved workflows, and an expanded AI model.

Feature Enabled for Public preview General availability
Use copilot template for personalized shopping Users by admins, makers, or analysts Jan 1, 2024 Jun 2024

Retail workforce management

Retail workforce management enhances the efficiency of store operations and perfects the customer experience, boosting sales.

Feature Enabled for Public preview General availability
Admin app enabled within Teams Users by admins, makers, or analysts Dec 1, 2023 Mar 1, 2024
Parse survey responses for reporting and analytics Users by admins, makers, or analysts Nov 1, 2023 Mar 1, 2024
Use copilot template for store operations Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
Improve first-run experience with scripts Users by admins, makers, or analysts Dec 1, 2023 Mar 1, 2024
Integrate Store Operations Assist with Viva Connections Users by admins, makers, or analysts Feb 1, 2024 Mar 4, 2024
Organize store task dependencies with subtasks Users by admins, makers, or analysts Dec 1, 2023 Dec 1, 2023
Specify time zone for business units Users, automatically Dec 1, 2023 Dec 1, 2023

Shopper and operational analytics

Shopper and operational analytics drive retail success by providing insights into consumer behavior and optimizing internal processes.

Feature Enabled for Public preview General availability
Use frequently bought together model Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
Use Sitecore OrderCloud Connector in retail data solutions Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
Use retail industry data model Users by admins, makers, or analysts Jan 1, 2024 Jun 2024
  • You are able to opt into some features as part of early access on July 31, 2023, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.