Solution Center, partner ecosystem, and solution mappings

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Microsoft Cloud for Retail offers various deployable and configurable solutions and components based on the capabilities you wish to adopt. These solutions are built on capabilities within Microsoft Dynamics 365, Microsoft 365, Microsoft Azure, Microsoft Power Platform, and Microsoft Fabric.

Use Microsoft Cloud Solution Center​

Microsoft Cloud Solution Center is a platform designed to streamline the deployment and configuration of Microsoft industry cloud solutions. It offers a centralized view of industry cloud capabilities and gives an easy provisioning experience across Microsoft 365, Microsoft Azure, Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Fabric.

Screenshot from Microsoft Cloud Solution Center​, displaying Cloud for Retail solutions.

You must be a Dynamics 365 administrator or Power Platform administrator to deploy solutions in Solution Center. For more information, see How to get Cloud for Retail solutions.

Partner ecosystem for Microsoft Cloud for Retail

Microsoft partner ecosystem is a key mechanism to accelerate time to value with Cloud for Retail. Partner solutions extend Microsoft Cloud for Retail and are subject to separate terms. By using the solutions from the partners in our ecosystem, you can:

  • Accelerate innovation with industry proven partners to future proof your business. Drive more value for your business with the industry expertise of certified partners skilled at extending industry cloud capabilities.

  • Empower retailers with industry-specific solutions built on a foundation of security, compliance, and privacy.

  • Confidently use partner solutions built for your specific industry and business needs—on top of a platform designed for data collaboration, security, compliance, and privacy.

  • Optimize time to value through a global ecosystem of connected partners. Address your business needs holistically by bringing together the proven and diverse skill set of a robust partner network, comprised of ISVs, SIs, and devices partners.

In addition to Microsoft Cloud for Retail solutions, industry partner solutions can also be seen in the Microsoft Cloud Solution Center. It continues to provide up to date access to the approved partner offers and provide access to these offers through Microsoft AppSource and Azure Marketplace.

Screenshot from Microsoft AppSource, displaying Cloud for Retail partner solutions.

Capability and solution mappings

Microsoft Cloud for Retail recommends solutions for each scenario and capabilities as outlined in the following tables.

Scenario: Maximize the value of your data

Realize the true value of your data by unifying disparate data and ecosystems across the shopper journey, uncovering insights and optimization throughout.​

Capability Solutions Included
Unified customer profile Dynamics 365 Customer Insights
Data solutions Sitecore OrderCloud Connector (Preview)

Frequently bought together (Preview)

Retail industry data model (Preview)
Shopper and operations analytics Application template for Smart store analytics (Smart store analytics)

Dynamics 365 Customer Insights

Azure Synapse Analytics

Microsoft Clarity
Retail media Microsoft PromoteIQ

For more information, see Maximize the value of your data.

Scenario: Elevate the shopping experience

Transform the shopping experience through data analytics and store technology and create more engaged shoppers with stronger lifetime value.

Capability Solutions Included
Intelligent stores Application template for Smart store analytics (Smart store analytics)

Dynamics 365 Connected Spaces
Unified commerce Dynamics 365 Commerce

Azure Cognitive Search
Real-time personalization Copilot template for personalized shopping

Microsoft Intelligent Recommendations

Azure Cognitive Search

Dynamics 365 Marketing
Digital advertising solutions Microsoft Advertising
Seamless customer service Dynamics 365 Commerce

Omnichannel for Customer Service

Power Virtual Agents

For more information, see Elevate the shopping experience.

Scenario: Build a real-time, retail supply chain

Create an agile, resilient retail supply chain by connecting data across your ecosystem and identify issues and optimize performance.​

Capability Solutions Included
Demand planning and optimization Dynamics 365 Supply Chain Management

Microsoft 365 Teams for Frontline Workers
Supply chain visibility Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain Insights

Dynamics 365 Intelligent Order Management

Microsoft 365 Teams for Frontline Workers
Flexible fulfillment Dynamics 365 Commerce

Dynamics 365 Intelligent Order Management

Dynamics 365 Supply Chain Management

Microsoft 365 Teams for Frontline Workers

For more information, see Build a real-time, retail supply chain.

Scenario: Empower the store associate

Equip your frontline workforce with solutions that increase customer satisfaction while reducing the burden on your frontline so you can invest in your team's growth.​

Capability Solutions Included
Real-time store communication and collaboration Microsoft 365 Teams for Frontline Workers
Retail workforce management Application template for store operations (Store operations)

Copilot template for store operations

Microsoft 365 Teams for Frontline Workers
Process automation and career development Microsoft Viva Learning

Microsoft Viva Insights

Microsoft Viva Connections

For more information, see Empower the store associate.

Note

Partner solutions, optional capabilities, and features aren't listed in the tables. For more information on the deployment process and post-deployment considerations, see Set up and configure Microsoft Cloud for Retail.