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I am working through the Fine-tune a language model with Azure AI Foundry module on Microsoft Learn and trying to do the exercise at https://learn.microsoft.com/en-us/training/modules/finetune-model-copilot-ai-studio/5-exercise. When following the steps to Fine-tune a GPT-3.5 model, I get the following error (see screenshot):
I have followed the troubleshooting tip to no avail.
Please help resolve this issue. Thank you
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Hi Paula Hollander,
Thanks for bringing this to our notice, we will reach out internally and resolve the issue at the earliest.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Hi Paula Hollander,
Our team is actively working on the issue, and we’ll keep you informed of any updates.
Thank you.
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Hello,
I'm getting the same error, I think the problem has not been fixed yet.
Hi Matías,
Please look at the comments to the proposed answer. I'm unable to convert my last comment to the answer unfortunately.
I was able to successfully submit the fine-tuning job by provisioning the OpenAI resource in a supported region (https://learn.microsoft.com/en-us/azure/ai-studio/concepts/fine-tuning-overview#supported-models-for-fine-tuning). I found out the region was the issue by trying to fine-tune via the Machine Learning Studio and there I got a better error message.
Hope that helps.
Hi Paula Hollander,
We appreciate your patience.
We have reached out to the content author and got a confirmation saying that they had fixed the issue.
Please Accept the Answer so that it will be useful for others in the community.
The problem still exists. I had a look at the history on Github and nothing changed except adding quotes to the instructions:
The error I need to get past is:
Please investigate and provide guidance on how to resolve.
Kind regards,
Paula
I tried again and the same error occurred. I also looked at the check in history on Github and the content author simply added some quotes to the instructions, which would not resolve the issue anyway. Please investigate further.
Hi Paula Hollander,
Please try if the following works:
This looks like a subscription related issue which is often caused when security policies are enforced. One common fix is to recreate a new hub and project per the instructions to make sure the security policies aren't implemented yet. Another fix is to assign the necessary permissions (there are permission troubleshooting tips in the instructions). Another option is to connect with your admin or Azure support to get help on your specific subscription.
Try the exercise again by giving all necessary permissions and tell us if you still face any issues.
That’s great to hear that you were able to identify the issue and get your fine-tuning job running! Using Machine Learning Studio to get more detailed error messages was a smart approach.
I tried a different approach and used the Machine Learning Studio which resulted in a more useful error message - the issue was caused by first not using a supported region, and secondly a lack of quota. After creating resources in North Central US and also requesting a quota increase, I now have a fine-tuning job finally running.