Powerpoint presentation problem

Question

There has been some issues regardng my powerpoint presentation saying it cannot work and I need to repair it

Answer 1

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

May I ask which Office version you are using?

In the meantime, open your presentation via this link:
https://powerpoint.cloud.microsoft/?wdOrigin=MARKETING.POWERPOINT.OPEN

If it is opened, go to File > Create a copy > Download a copy > Open the downloaded file with your current Microsoft Office to see if it opens.

Please feel free to ask if you need further assistance.

Answer 2

When PowerPoint reports that a presentation cannot be opened and asks to repair it, the file may be damaged or PowerPoint itself may be having issues. Use these steps to narrow it down and try to fix it.

1. Check whether the problem is the file or PowerPoint

• Open a different presentation on the same computer:
  1. In PowerPoint, select File > Open.
  2. Choose another presentation and select Open.
  • If other presentations open and behave normally, the original file is likely damaged.
  • If other presentations also fail or behave unexpectedly, PowerPoint or the system may be the problem.
• Create and test a new presentation:
  1. Select File > New and create a new presentation (for example, using a built‑in template such as “Welcome to PowerPoint” or “Introducing PowerPoint 2010”).
  2. Save it with File > Save, close PowerPoint, then reopen PowerPoint and open that new file.
  • If the new file cannot be opened or saved, PowerPoint may be damaged and needs repair (see step 3 below).

2. Try opening the damaged presentation in a different way If the issue appears to be with a specific file, try forcing PowerPoint to open it:

• In Windows, locate Powerpnt.exe in the Office installation folder (for example under %ProgramFiles%\Microsoft Office or %ProgramFiles(x86)%\Microsoft Office).
• Drag the damaged presentation file and drop it onto the Powerpnt.exe icon.
• PowerPoint will attempt to open the file using this method.

If the file still will not open, it is likely damaged. In that case, use a known‑good backup copy if available.

3. Repair Office/PowerPoint If new or other presentations also fail, repair the Office installation:
4. Close all Office applications.
5. Open Control Panel and go to Programs and Features.
6. In the list of installed applications, right‑click the Microsoft Office installation.
7. Select Change, then choose Repair (preferably the online repair option if available).
8. Let the repair complete, then restart the computer and test PowerPoint again.
9. If PowerPoint crashes when repairing or updating links Some damaged presentations that contain OLE objects or linked pictures can cause PowerPoint 2010/2013 to crash after choosing Repair and then Update Links. If this matches the behavior:

• Avoid clicking Update Links when prompted; instead, open the file without updating links if possible.
• If the file opens, remove or relink problematic OLE objects or linked images, or replace them with embedded content.

5. General system troubleshooting (if problems persist) If PowerPoint continues to fail even after repair:

• Perform a clean restart of Windows (disabling non‑Microsoft startup items and services) and test PowerPoint again. This helps rule out conflicts with add‑ins or other software.
• Ensure antivirus software is up to date and check whether any antivirus add‑ins are integrating with PowerPoint; if so, temporarily disable that integration to test. Be aware that changing antivirus settings can increase security risk and should be done carefully.

If none of these steps allow the presentation to open and no backup exists, the file may be too damaged to recover fully and will need to be rebuilt.

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References:

• PowerPoint 2013 or PowerPoint 2010 stops working after you repair a presentation
• How to troubleshoot a damaged presentation in PowerPoint
• "Hlink.dll Can't Be Loaded" or "PowerPoint Failed to Load Hlink.dll" in a PowerPoint presentation
• PowerPoint isn't responding, hangs or freezes
• PowerPoint Changes When Opened on Different Computer - Microsoft Q&A
• PowerPoint Slide Master Formatting Not Applying - Microsoft Q&A
• Run-time error '53' - Microsoft Q&A
• My Microsoft365 Office Package no longer works with my iPad Pro - Microsoft Q&A
• how i can fix the microsoft app problem - Microsoft Q&A