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How do I CANCEL A SUBSCRIPTION that I did not authorize? I would love to speak to a live person.

Please provide a phone number so I can speak to a live person. I don't know what I am being charged for. I did not authorize the subscription.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-02-28T14:14:26+00:00
Anonymous
1 answer

"Word File Image Loss Issue: Image Missing with 'The Image part with relationship ID rid 197 Was not found in the file' Error"

"Hello Microsoft Support Team, I am experiencing a critical issue with a large word document (approximately 500 pages). This document contains numerous images with accompanying text descriptions. I have been working on this document for several…

Microsoft 365 and Office | Word | Other | Windows
asked 2025-03-13T00:49:38+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

In Outlook Mac device getting error code 19738

Hi, We are using Exchange server. When send an email with a large attachment, receiving the error code 19738 in Outlook. Also getting, NDR which showing "Your message wasn't delivered to anyone because it's too large".

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-01-12T19:15:52+00:00
Anonymous
1 answer

The refund was processed on February 1, 2025, but upon checking my account, I found it has still been charged, and I have not received the refund.

The refund was processed on 2/1/2025, but upon checking my account, I found it has still been charged, and I have not received the refund on 4/1/2025

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2025-01-04T16:00:01+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

làm sao để hoàn lại tiền khi đăng ký nhầm gói microsoft 365

sao ko tải ảnh lên đc ***moved from Microsoft 365 and Office / PowerPoint / For education / iPhone or iPad***

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-02-16T03:48:40+00:00
Anonymous
1 answer

How to sync ANY local folder from my computer to One Drive without moving to OneDrive folder?

I am using OneDrive for Business. I want to add a local folder to One drive without saving inside the "My OneDrive Folder" location, so that I can access from anywhere. For example, One Drive is installed in C:\OneDrive. Now, if I want to sync…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-02-12T07:37:31+00:00
Anonymous
3 answers

Why my subscription amount changed?

I have subscribed to basic acces for 4.99 and it was just that for few months, when suddenly it went up to 8.49 without mu kmowledge or any information feom MS that it will change. I haven't made any changes and would like the difference sent back to mu…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-03-12T07:52:50+00:00
Anonymous
5 answers

How to prevent Microsoft from trashing my copy of Publisher?

So...Microsoft (aka the Evil Empire) will nuke Publisher next year. If I disable updates to Office 365, will the Evil Empire be prevented from messing with my copy of Publisher?

Microsoft 365 and Office | Publisher | For home
asked 2025-03-12T14:42:02+00:00
Anonymous
6 answers

Analytics does not Work on SharePoint Online

Hi there, Our company has an intranet which is built on SharePoint Online. But Analytics does not work. when click "Analytics" link on home, all the components under Page Analytics display : An error occurred while loading this chart. Please…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2024-12-17T01:58:45+00:00
Anonymous
3 answers

Word online - Read Aloud feature on main ribbon, not in Immersive Reader

I need quick access to the Read Aloud feature. I find it very useful whilst I am writing. In Word (desktop) I can have Read Aloud on the ribbon and it is easy to access. In Word (online) it is buried within the Immersive Reader. I really don't find…

Microsoft 365 and Office | Word | For home | Other
asked 2024-12-26T16:26:05+00:00
Anonymous
1 answer

Excel hangs on "Accessing Printer"

We are using Microsoft 365 for Business. I have about 35 users with a mix of Windows 10 and 11. I have 2 users that, AFTER a restart, will open an Excel file in OneDrive that is hosted in our SharePoint fileshare, only for Excel to hang on…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-01-10T22:30:39+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Family safety won’t work

Hi. My family safety strong aren’t working. When my son is requesting more time it’s not coming through on my phone. I’ve also changed the string my end and it won’t update on his computer. I’d be grateful for any help.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
asked 2025-01-26T14:25:58+00:00
Anonymous
1 answer

Can Microsoft recover a permanently deleted word document.

I just finish writing a essay for class and when I went to exit the document I accidentally hit delete. Now because I'm using a school issued ipad I don't have access to the bin or deleted files. Can I please get help with this, the assignment is due…

Microsoft 365 and Office | Word | For education | iOS
asked 2025-03-05T21:56:36+00:00
Anonymous
1 answer

OneDrive / MacOs / "Your device couldn't connect to the server ... "

Out of nowhere yesterday...OneDrive files will not open on MacBook. There is no problem with my internet connection. All of the fixes that I found refer to items that no longer exist - there is no OneDrive app to open and I can't even figure out how to…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2025-03-05T14:48:52+00:00
Anonymous
2 answers

Transfer Office 2019 to new computer

I can't move my Office 2019 from my old computer to my new computer. I bought it through a district employee purchase at my school district where I was employed. Now i am retired. How can i get the office software on my new computer? The software does…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-01-13T07:07:38+00:00
Anonymous
1 answer

I accidently delete some images from the one drives recycle bin

I accidently delete some images from the one drives recycle bin But those images are very important, i was deleting some files but those images also get selected and i didnt notice that but those images are very important for me please do some thing I…

Microsoft 365 and Office | OneDrive | For education | Android
asked 2024-12-31T15:51:41+00:00
Anonymous
2 answers

how do I sync my Mac and IPhone using Microsoft 365 Word?

I pay $9.99 per month for Microsoft 365 and I use Word on my Mac. I would like to be able to access the files on my Mac on my IPhone. How do I do that?

Microsoft 365 and Office | Word | For home | iOS
asked 2025-03-02T21:48:40+00:00
Anonymous
1 answer

Excel closes when I look at another program and try to go back.

Hi! My problem is that every time I leave my Excel mobile spreadsheet to go to another app Excel closes. It's driving me batshit crazy! I can't go get the data I need to enter into my spreadsheet and then go back to Excel without having to open it again.…

Microsoft 365 and Office | Excel | For home | Android
asked 2025-01-25T13:36:18+00:00
Anonymous
2 answers

Trying to find out why I am being charged 12.99 instead of 9.99

Why am I being charged 12.99 instead of 9.99

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-03-12T22:33:49+00:00
Anonymous
4 answers

Sharepoint won't allow me to attach pdf or File

Hello I have been using SharePoint to attach files links to website etc - recently i am getting the below message: This isn't a file type we support. You can only upload image. I have been simply been clicking edit, click change then insert file - now it…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-03-18T16:29:39+00:00
Anonymous