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2 answers

can't use my product key!!

I bought Microsoft office a few years ago and used it for university. I had only downloaded it on my laptop back in 2011 when I bought it however I had to reset my laptop due to storage issues and now I want to redownload it but it says that my key is…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-06-20T01:26:38+00:00
Anonymous
1 answer

Help updating a calendar for the upcoming fiscal year

I am trying to update my work's attendance tracker for the upcoming fiscal year. I want the calendar view's dates to update accurately based on the year that I enter into the Starting Year cell. We track our leave based on the fiscal year, so I need the…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-06-21T16:51:33+00:00
Anonymous
1 answer

Azure Policy not working correctly

Hello Please i need your help on this issue. We are having an issue with Azure Policy not working correctly. The user is unable to sign in to OneDrive automatically using SSO (Single Sign-On). The OneDrive cloud icon remains gray, indicating it's not…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-07-04T09:54:25+00:00
Anonymous
3 answers

MS Office Home & Business 2024, purchased with a physical "Product Key card" from a reputable wholesaler, but it will not activate

The steps so far. But first, I point out that I have been in the IT industry since 1992. So MS Office Home & Business 2024, purchased with a physical Product Key card (the package was correctly sealed on arrival from the wholesaler), A Microsoft…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-05-17T02:49:44+00:00
Anonymous
3 answers

Excel file not opening from sharepoint library

I have a flow that takes an email with specific subject line and saves the excel file to a Sharepoint site. The excel file will not open from the Sharepoint site. I receive the below error message. However, if I download the file and open from my…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-05-29T21:09:03+00:00
Anonymous
1 answer

Student account on desktop

Can't use student email on the Microsoft Office desktop version. It says my student email is no longer active. I contacted my school, and they told me to reach out directly to Microsoft because I am indeed a current student.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2025-05-30T15:32:51+00:00
Anonymous
5 answers

Publisher being discontinued?

I'm trying to understand what is truly happening with Publisher after October 2026. I have a 365 subscription. Does this decision mean that Publisher will cease to function on my machine after that date or is it just not being supported/updated after…

Microsoft 365 and Office | Publisher | For home
asked 2025-05-31T00:46:57+00:00
Anonymous
2 answers

Authenticator

How do I opt out of the Authenticator app? After upgrading my phone, I've lost access to my work email because I'm stuck in a login loop.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-06-10T02:32:41+00:00
Anonymous
8 answers

View all results in Word independent of the count

Hello! I use WORD 365 in german, may be my translation is not correct to the words shown the WORD english version. When I search for a word the sidebar opens and shows the result. I can choose "Title", "Pages" or…

Microsoft 365 and Office | Word | Other | Windows
asked 2025-06-20T08:42:58+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

iPad Pro using Excel

On an iPad Pro using Excel can you use VLOOKUP in one workbook to get data from another workbook

Microsoft 365 and Office | Excel | For home | iOS
asked 2025-04-14T20:23:48+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

new heading styles not showing up in table of contents

I'm creating a table of contents as a I create a document (grant proposal). I had to create a new heading style because the default doesn't match the font and line spacing specifications of the granting agency. But these new styles aren't showing up in…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-06-03T21:56:57+00:00
Anonymous
1 answer

agent

I need to talk with an agent

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-06-04T18:44:44+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Can't scroll sideways in Excel for Android.

No gesture works for left or right scrolling. Plus the scroll buttons appear randomly and are inoperable.

Microsoft 365 and Office | Excel | For business | Android
asked 2025-06-02T23:57:25+00:00
Anonymous
2 answers

MSWord thinks paragraph styles are multiple languages???

I am experiencing a particularly frustrating problem in Microsoft Word. I'm cleaning up a company's documents as a partial solution while transitioning their content to InDesign. The documents are commonly over 300 pages, and have been worked on for at…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-06-03T16:22:18+00:00
Anonymous
3 answers

How to color-coded emails in Outlook

To color-code emails in Outlook

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-06-05T02:48:11+00:00
Anonymous
1 answer

interuppted online support chat

How do I rejoin an online chat that was interuppted?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-06-21T16:34:02+00:00
Anonymous
1 answer

Need help to syncup my achievements from previous work account to personal account

I'm not able to login to my work account since I'm no longer working in previous organization so I couldn't login to Microsoft learn. I want to syncup my achievements to my personal account. Kindly assist.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-06-23T10:18:53+00:00
Anonymous
4 answers

Assigning Tasks Does Not Send Notifications From Loop

I have a couple users that utilize Loop (online version) and when User A assigns User B a task, user B no longer receives notifications of a task being assigned. User B used to get Teams pings, emails, etc as far as notifications go, but as of June 20th…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

445 questions
asked 2025-07-09T15:06:39+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Extend current subscription for next 4 years with prepaid 365 Family Prepaid Subscription License

I have just started a 1 year subscription using the original hard copy 365 Family Subscription with passkey purchased from an authorised retailer. If I purchased another 4 sets of the 1 year 365 Family Office subscription, can I key in the passkey for…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-05-21T03:45:08+00:00
Anonymous
1 answer

Cant access my files on Onedrive

Hi, I've encountered an error trying to access my files. StartFragment HTTP/1.1 200 OK Server: Microsoft-IIS/10.0 Date: Fri, 30 May 2025 13:58:38 GMT Connection: close EndFragment Cen You help? It's urgent.

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2025-05-30T14:01:43+00:00
Anonymous