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6 answers

Help me cancel my Microsoft subscription and I want to get refund

I want to know how can I get refund from unsubscribing MS365. My trial free period ends 02, MARCH 2025 , my credit card had automatically pay in the same day but I don't want to continue using it anymore. MS365 has been paid by credit card, but I want a…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-03-03T13:05:55+00:00
Anonymous
1 answer

Issue with Key Activation

Hi, I am encountering an issue with the activation of my key on the following portal: https://setup.office.com/?ms.officeurl=setup&ref=accountportal After entering my key and selecting the version to download, the following message appears: …

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2024-12-10T14:45:44+00:00
Anonymous
5 answers

will you bring the COPY PLAN function back

Hi, My team and I are still exploring the many options the Planner provides and brings to our organizational piece for managing caseloads. I am asking if Microsoft will add this feature back and when. We use this function frequently, and it is a…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2025-01-15T22:56:25+00:00
Anonymous
3 answers

Is there a way to make the text inside of the "name box" more visible in dark mode?

Hi, I am working in Excel with dark mode on (migraines). I am trying to count cells by clicking and dragging on the cells I need and using the "name box" in the upper left corner to tell me how many cells I have selected. However, the text is…

Microsoft 365 and Office | Excel | For business | Windows
asked 2024-12-30T20:03:33+00:00
Anonymous
0 answers

Each time I press the READ ALOUD button, it gives me this error message: "To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account and a have subscription. I have this problem on my ipad word and computer software office. I now have only 1 computer voice. No more choice of male or female. Anyone have any ideas on how to solve this?

Microsoft 365 and Office | Word | For home | Windows
asked 2025-03-08T17:47:04+00:00
Anonymous
2 answers

Annual subscription! Thanks

Good morning. Is it possible to understand how a 30% increase in the cost of the annual subscription is possible? Do you have a sales office that is able to give explanations on such absurd increases? Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-03-09T11:18:01+00:00
Anonymous
3 answers

Excel "#NAME?" Error

Using ASUS laptop with Windows 10 & Microsodt 365. A named cell in Excel, that contains a formula, is not being recognized, it shows a "#NAME?" error. This error message came up while entering data in another cell. Opening the cell with…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-03-01T17:32:06+00:00
Anonymous
1 answer

Error when I try to download Office

I purchased Microsoft Office Home 2024 for PC & Mac. When I tried to install, I got this error message: Please come back later to redeem your product key. Error Code: Internal Client Error I followed the advice given in the reply to Edwina. It…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-01-19T19:53:36+00:00
Anonymous
6 answers

Why did my desktop files and shortcuts get exploded when I turned one drive syncing on?

I have had One drive for 10 years and this laptop for 4. I have always been confused about sync to one drive and have always (windows user since MSDOS 2 or 3) just backed up my files manually. But the other day the offering to turn on sync came up again…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2024-12-04T03:52:26+00:00
Anonymous
1 answer

Font not showing up and nothing is fixing it.

I need to make a presentation with Gotham, but I am not being able to get it to work in powerpoint. I have it installed and can see it everywhere else, and Powerpoint shows every other font I have installed. I've cleared the cache, reinstalled the font,…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-02-25T09:51:17+00:00
Anonymous
2 answers

Why is it impossible to talk to a human being from microsoft business support

why is it impossible to talk to a human being from Microsoft business support, a service I'm paying for but not receiving, all that happens is a support case number gets issued and nobody bothers to keep the appointments and I get fobbed off every time,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-02-14T11:22:13+00:00
Anonymous
2 answers

read aloud feature on copilot is missing

read aloud feature on copilot is missing

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2024-12-12T00:34:32+00:00
Anonymous
3 answers

Trouble with entering Word and Power Point

Hi, Microsoft team. I am in trouble with access to Word and Power Point apps. When i try to enter them, I am required to write my email. As soon as I write my email it gets access on it. I might not explain the situation good enough, so I will share the…

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2025-01-07T13:53:17+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

help with total field "if", "or" functions

I'm calculating a total which i'd like to be 1 of 2 cell results dependant on input - this is the correct formula =IF(L10<0,0,L10) to achieve the result of 1 field but how do i amend this formula to give the result of that field or another field…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-01-10T10:24:05+00:00
Anonymous
1 answer

why can i not create and edit my word document it say this account does not allow editing on your device. for an account with full acces contact your organization about your subscription plan

why can i not create and edit my word document it say this account does not allow editing on your device. for an account with full acces contact your organization about your subscription plan

Microsoft 365 and Office | Word | For education | Android
asked 2025-02-21T09:55:39+00:00
Anonymous
5 answers

I can't find Sabon Next LT on word anymore

Last year, I selected Sabon Next LT to be my default font. After updating a few days ago, I can no longer find Sabon Next in the dropdown font menu, and when I default paste something into a new document it comes up in a different font. What's going…

Microsoft 365 and Office | Word | For education | Windows
asked 2025-02-02T18:07:07+00:00
Anonymous
1 answer

OneDrive recent sequence of strange/concerning behaviors

This is about OneDrive, but I don't see it as an available category. I assume OneDrive is just considered part of Windows? In the past couple weeks, OneDrive has done a series of strange and alarming things I don't recall it ever doing before in many…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2024-12-13T19:41:28+00:00
Anonymous
1 answer

Hi, my question is; what is a reasonable annual fee increase for MS 365 personal account?

Hi, my question is; what is a reasonable annual fee increase for MS 365 personal account? I just received an email telling me my annual subscription for MS 365 will increase by 29% pa. To me this is an excessive increase and I will be considering…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-01-09T02:13:20+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Undo button has stopped working in Word and is greyed out, any suggestion to re-activate?

The undo function was working fine and I've just noticed that it is now greyed out in my shortcuts menu and is not working. Any suggestions as to why this could have happened and how to solve would be much appreciated. I'm on the latest version of word…

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-03-10T04:57:10+00:00
Anonymous
2 answers

A password Protected Excel file exported to pdf format excludes password protection in Pdf version.

I am on Win 11 Pro 24H2 and am a paid subscriber to Microsoft 365. I have a password protected Excel file and export it to P:DF -using PDF/XPS tab. The pdf version opens without requiring a password. If I choose the tab export using the Adobe Acrobat…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-01-02T00:52:57+00:00
Anonymous