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How do I get Surface Laptop Pricing?

I am enrolled in the Microsoft Surface Commercial Reseller program as a Microsoft Distributor Managed Partner (DMP). My application has been approved by a Microsoft Partner Development Manager (PDM) and I’ve accepted the Microsoft DMP agreement, and I'm…

Surface | Surface Laptop | Performance and maintenance
asked 2026-05-14T00:40:23.9+00:00
Gary Alto 0 Reputation points
answered 2026-05-14T00:40:39.81+00:00
Q&A Assist
2 answers

Daily limit reached without sending any messages?

Outlook won't send messages because it says daily limit reached. I haven't sent any other messages, so how could daily limit be reached on a MAC? Thank you, Devon

Outlook | Web | Outlook.com | Email
asked 2026-05-13T20:19:19.11+00:00
Dr. Marques 0 Reputation points
edited an answer 2026-05-14T00:40:13.3133333+00:00
Brian Tillman 25,360 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Why does windows 11 use leading 0 in 12 hour format (for 1-9 am/pm) for English (India) regional format? Isn't it wrong for 12hr format to include leading zeroes?

Windows 11 provides only 12 format with leading zeroes for english (india) regional format which is wrong way to represent time in 12 hr format. (P.S. 24 hr is also available option but I want to discuss more about 12 hr format provision for english…

Windows for home | Windows 11 | Settings
asked 2026-05-12T17:08:23.1033333+00:00
Sahebdeep Singh 20 Reputation points
commented 2026-05-14T00:39:30.6466667+00:00
Hendrix-V 14,170 Reputation points Microsoft External Staff Moderator
2 answers

Outlook email account issue

I just got a new computer, and I attempted to add my outlook email account onto my new computer, but it wanted a password, forgot password, I have gone through that process at least 25 times with no response from Microsoft. I have no idea what to do, I…

Outlook | Web | Outlook.com | Email
asked 2026-05-13T20:30:33.33+00:00
REGINA DUDLEY 0 Reputation points
answered 2026-05-14T00:37:19.6366667+00:00
Brian Tillman 25,360 Reputation points Independent Advisor
2 answers

Map X drive from File Server (which is a domain-joined VM) to AVD (entra-joined AVD)

Hi there, we are trying to deploy a solution which is to Map X drive from File Server (which is a domain-joined VM) to AVD (entra-joined AVD). The user workflow will be: AVD users use their Entra id -> access AVD (Entra-joined AVD) from their laptop…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,105 questions
asked 2026-05-05T23:20:09.49+00:00
Luke 75 Reputation points
commented 2026-05-14T00:34:56.29+00:00
Manish Deshpande 6,175 Reputation points Microsoft External Staff Moderator
2 answers

Need to cancel DD from Amex but need to enter new bank details

Where do I go to cancel our Amex card and enter in new bank details.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-13T01:44:31.81+00:00
Carina Melan 0 Reputation points
commented 2026-05-14T00:32:31.4366667+00:00
Sophie N 14,870 Reputation points Microsoft External Staff Moderator
1 answer

AVS Gen2 HCX RAV migration stuck in MIGRATION_CANCELLING state for 48 hours

Summary A Replication-Assisted vMotion (RAV) migration on an AVS HCX manager has been stuck in MIGRATION_CANCELLING for ~48 hours. It does not transition to a terminal state, and several REST cancel/cleanup paths return HTTP 500. Has anyone seen this on…

Azure VMware Solution
Azure VMware Solution

An Azure service that runs native VMware workloads on Azure.

412 questions
asked 2026-05-09T02:10:15.7666667+00:00
Nimish Todi 0 Reputation points Microsoft Employee
commented 2026-05-14T00:31:50.3733333+00:00
Manish Deshpande 6,175 Reputation points Microsoft External Staff Moderator
2 answers

The Excel file opens normally each time, but after saving, it prompts: "Microsoft Excel has detected issues with some content in 'BU2 Main Revenue-V1.44-260311 Copy.xlsx'. Would you like us to attempt to recover the workbook? If you trust the source of th

excel表格每次打开是正常的,但是另存后,每次提示 “Microsoft Excel  发现"BU2主营收-V1.44-260311的副本.xlsx"中的部分内容有问题。是否让我们尽量尝试恢复?如果您信任此工作簿的源,请单击”是"。” 还请协助解决下。 点击…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-06T05:19:23.54+00:00
kenqj qian 0 Reputation points
commented 2026-05-14T00:27:45.38+00:00
Sophie N 14,870 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Support

Why is there no way to contact a human? Your AI bot is eggresiously bad at everything, it doesn't function EVER and isn't even borderline useless it just is useless. Speaking to a person is how you actually resolve issues but instead you corporate…

Microsoft Copilot | Other
asked 2026-05-14T00:25:39.7733333+00:00
Declan Ladue 0 Reputation points
answered 2026-05-14T00:25:52.1433333+00:00
Q&A Assist
1 answer

All files gone

I just accessed my OneDrive and discovered that all my files were gone - I stored everything on there, my work, my hobbies, my personal stuff. I had received no emails about my account prior to this, I’ve checked all my junk folders. When I logged in on…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-12T21:26:14.6+00:00
Madeleine Stewart 0 Reputation points
commented 2026-05-14T00:25:45.5666667+00:00
Xavier-D 8,410 Reputation points Microsoft External Staff Moderator
1 answer

Can’t purchase 365 basic plan

I’m trying to buy the 365 basic plan again as my subscription was cancelled due to getting a new bank card. I’ve updated all the details and my old card is completely gone and yet I can’t but this plan again. It only allows me to buy the more expensive…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-05-12T19:08:12.5566667+00:00
Jordan Gaunt 0 Reputation points
commented 2026-05-14T00:18:16.1866667+00:00
Xavier-D 8,410 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word Activation Fails Despite Entering Product Key

I am unable to activate Microsoft Word on my system. Every time I open the application, it prompts me to enter a product key or activate a subscription. I attempted to retrieve a product key using the command: wmic path SoftwareLicensingService get…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-05-12T22:01:51.58+00:00
kashan shafique 0 Reputation points
commented 2026-05-14T00:15:34.2066667+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

Request for Immediate Assistance – MFA Lockout for Global Admin Account

Dear Microsoft Support Team, One of our clients is currently locked out of their account due to an MFA issue. We have already contacted Microsoft Support via phone and raised a ticket, but we have not yet received any response from your side. Please note…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-12T15:44:58.8633333+00:00
Sriram s 20 Reputation points
commented 2026-05-14T00:14:55.46+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

Outlook calendar lost after backing up files to OneDrive

I activated backing up my files to OneDrive without keeping a local copy on my hard disk. Outlook works fine but all my calendar entries have disappeared. How do I get them back?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-12T23:58:06.57+00:00
Alex Yezerski 0 Reputation points
commented 2026-05-14T00:14:36.87+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
1 answer

Xbox Mode missing on Build 26200.8328 (KB5083631)

Hi! I have successfully installed the April 2026 Preview Update (KB5083631), which moves my system to Build 26200.8328. According to the official release notes, this build introduces the new "Xbox Mode" for Windows 11 PCs. However, the…

Windows for home | Windows 11 | Gaming
asked 2026-05-05T10:31:36.3866667+00:00
Marvel_Mike 0 Reputation points
commented 2026-05-14T00:11:21.4866667+00:00
Clary-N 11,135 Reputation points Microsoft External Staff Moderator
2 answers

How to adjust the displayed hours view in calander, week and work week view.

I know how set my hours to grey out the other hours of the day, I know how to change the time scale, I want the greyed out hours to not be displayed at all. I want a setting than allows me to only display the hours i am working so for example - 7:30am -…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-05-13T22:49:22.18+00:00
RoseGiudicessi 0 Reputation points
answered 2026-05-14T00:11:11.63+00:00
Sophie N 14,870 Reputation points Microsoft External Staff Moderator
2 answers

Please don't retire Publisher & Collections!

As a graduate student who also works as a theater office manager, I rely heavily on Collections to be able to sort through pages that I need to also be able to visualize. Bookmarks are all fine and dandy, but for those of us who cannot always remember…

Microsoft 365 and Office | Publisher | Other
asked 2026-05-05T02:02:50.5933333+00:00
Hunt, Emily Rose 15 Reputation points
commented 2026-05-14T00:10:42.27+00:00
Bradavon 41 Reputation points
1 answer

AI Credits

I am out of Ai credits. How can I buy more for this month? or is there an unlimited option?

Microsoft Copilot | Other
asked 2026-05-14T00:09:15.5666667+00:00
Juana Granados 0 Reputation points
answered 2026-05-14T00:09:30.85+00:00
Q&A Assist
1 answer

Import an Exchange Contact item Graph API created an item but it is not visible in the UI

I have exported items from EWS using beta MSGraph API and the following endpoint and saved "data" attribure (which is based 64 encoded prior to documentation): /beta/admin/exchange/mailboxes/{mailbox_id}/exportItems In the body I have passed…

Microsoft Security | Microsoft Graph
asked 2026-05-04T09:56:39.01+00:00
Markiian 0 Reputation points
commented 2026-05-14T00:07:51.3233333+00:00
Glen Scales 4,446 Reputation points
2 answers

OneNote web clipper for chrome not working,

Repeated attempts to use the OneNote Web Clipper extension in Chrome have failed, and none of the suggested fixes solves the problem.

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-05-08T18:22:59.9966667+00:00
Michael Totty 5 Reputation points
edited an answer 2026-05-14T00:07:37.0533333+00:00
Xavier-D 8,410 Reputation points Microsoft External Staff Moderator