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i want to unlock powerpoint app

i have trouble in opening powerpoint app, it says it cannot open under my security.

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-05-13T17:47:30.5233333+00:00
Pooja Hegde 0 Reputation points
answered 2026-05-13T18:24:25.69+00:00
John Jefferson Doyon 69,380 Reputation points Independent Advisor
1 answer

I NEED LIVE HELP FROM A HUMAN AGENT CONCERNING A MICROSOFT 365 BUSINESS STANDARD ACCOUNT

PLEASE CONTACT ME SO THAT I CAN TELL YOU THE SITUATION, I CANNOT GO THROUGH A MICROSOFT ACCOUNT, I'M UNABLE TO LOGIN.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-12T17:34:53.79+00:00
Carey N 0 Reputation points
edited an answer 2026-05-13T18:23:32.09+00:00
Ryan-N 12,995 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

How to remove this Copilot icon in Excel - Office365 for business

Hi there, In recent updates there is a new icon floating bottom right corner when opening excel, there is no option to turn it off. I've tried the privacy settings - toggle off optional connected experience as well, nothing worked. And I do not have a…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-05T06:21:31.0433333+00:00
WhyCopilot 85 Reputation points
commented 2026-05-13T18:22:27.2933333+00:00
Mea C 5 Reputation points
3 answers

Windows Update is very slow on Windows 11 pc

Why is it taking so long to download Windows 11 updates?

Windows for home | Windows 11 | Windows update
asked 2026-05-13T17:26:12.3066667+00:00
Kristine MacKenzie OSullivan 0 Reputation points
answered 2026-05-13T18:21:57.5533333+00:00
Horace Wiggins 360 Reputation points
2 answers

Help with billing

I have an Azure Non-Profit Grant for $2000. I cannot get it applied to my subscription. I have submitted multiple tickets to get help for this. I have not received a response. Can someone at Microsoft please help me apply this grant to our Azure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,771 questions
asked 2026-02-12T06:24:43.6866667+00:00
EK 0 Reputation points
edited a comment 2026-05-13T18:20:16.54+00:00
Suchitra Suregaunkar 13,995 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

exchange Active directory topology

Hi I have two domains in my forest. If I want to assign to one of the users in the second domain via email exchange, I will encounter the same error. please guide me. my error The call to Microsoft Exchange Active Directory Topology service on server…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,163 questions
asked 2021-05-11T10:05:20.75+00:00
navid Talesh 66 Reputation points
answered 2026-05-13T18:20:03.4433333+00:00
Mirza Irfan Anjum 45 Reputation points
0 answers

Azure Key Vault data-plane RBAC does not recognize valid role assignment for App Service managed identity in Azure Managed Application managed resource group

We have an Azure Marketplace Managed Application deployed into a customer subscription. One of the deployed App Services uses a system-assigned managed identity to resolve App Service Key Vault references from an Azure Key Vault in the same managed…

Azure Key Vault
Azure Key Vault

An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.

1,565 questions
asked 2026-05-08T10:44:00.3133333+00:00
Bruno Costa 0 Reputation points
commented 2026-05-13T18:18:47.2466667+00:00
VEMULA SRISAI 13,025 Reputation points Microsoft External Staff Moderator
1 answer

i need to speak to a member of staff

On line support is not helping me I cannot access my Microsoft office apps as of today ( having previously been able to do so for 4 years. for example all office products such as excel wont load i get the error message saying ime , do you want to open…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-12T11:43:58.25+00:00
Chris Bright 0 Reputation points
commented 2026-05-13T18:18:26.6033333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
3 answers

How to save Excel sheet?

My recent files have disappeared, how to save correctly Excel sheets on my personal account?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-13T16:06:51.03+00:00
Lena Poznyur 0 Reputation points
answered 2026-05-13T18:15:05.5733333+00:00
Bulldog 1,850 Reputation points
2 answers

How do I get software icons and apps loaded w 365 account aleady paid for

How do I load all MS software that comes with office on my laptop main screen as icon to open

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T18:09:37.9366667+00:00
Tracey Roberts 0 Reputation points
answered 2026-05-13T18:14:39.62+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Windows 11 Home slow transfer speed on 28TB Seagate external HDD

Hello I have a 28TB Seagate External HDD that used to have file transfer speeds steadily maintaining above 200MB/s. When monitoring the drive temp with CristalDiskInfo I noticed that the temp had climbed to 55 degrees C. I have 120mm fans pulling out the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-13T16:45:31.4033333+00:00
Jim Paige 60 Reputation points
commented 2026-05-13T18:14:27.3+00:00
Jim Paige 60 Reputation points
3 answers

In Microsoft foundry I unable to connect my agent through POST request

I use the endpoint provided by the Microsoft foundry of my agent and try to post request with the access token, the respond body look like https://resource.services.ai.azure.com/api/projects/auto/agents/hr-agent/protocols/openai/v1/responses { …

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

41 questions
asked 2026-05-05T01:50:02.93+00:00
Auto Admin 0 Reputation points
answered 2026-05-13T18:13:28.1+00:00
Karnam Venkata Rajeswari 2,795 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Remove Watermark

I have a watermark in a WORD document that I can't remove. The remove water mark function is not having any effect. I can put a second and different water mark over the top of it and both show on the document. I can readily remove the second one but the…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-13T01:43:31.7633333+00:00
Adrian Miller 20 Reputation points
edited an answer 2026-05-13T18:11:38.2133333+00:00
Stefan Blom 340.3K Reputation points MVP Volunteer Moderator
2 answers

How do I claim a refund for an account I cant access and close the account

I have an account that I cant access, I set it up when starting a new job that didnt work out. I keep trying to cncell the account but you keep charging me for it. please cancell it and refund my money.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-13T16:22:52.68+00:00
David Welsh 0 Reputation points
answered 2026-05-13T18:11:04.64+00:00
paulr0511 44,700 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

hotmail hacked and changed to a language I can't understand. how to go back to english?

My hotmail account was hacked and it is now in vietnamese or german. how do i put it back in english? I don't understaqnd a word written in the options

Outlook | Web | Outlook.com | Settings
asked 2026-05-13T15:26:52.5+00:00
Steve Donovan 20 Reputation points
answered 2026-05-13T18:10:03.38+00:00
Steve Donovan 20 Reputation points
2 answers

How to fix 9hehw

Hi Team, We are experiencing an issue when joining a Microsoft Teams online meeting from an IFPD electronic whiteboard device. The device joins through the meeting invitation link without signing in, but during the meeting it shows the following…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-05-12T20:44:24.2933333+00:00
Yongcho Lee 0 Reputation points
commented 2026-05-13T18:09:37.82+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Hello, I have a problem. I reinstalled Windows, and my laptop's NVIDIA video adapter is not updating. However, in the Device Manager, it shows an exclamation mark. Please help me.

That's my problem, I can't download the drivers for it. Please help me)

Windows for home | Windows 11 | Install and upgrade
asked 2026-05-13T17:27:42.21+00:00
Егор Незнамов 0 Reputation points
answered 2026-05-13T18:08:03.28+00:00
David-M 111.8K Reputation points Independent Advisor
2 answers

create a backup copy of an excel workbook once a year on Dec 31 and store it on my desktop

I have an excel workbook made of a template (sheet 1) that has formulas reading from a data sheet (sheet 2) and a Master list (sheet 3). the template is a tracker that updates based on the year, so it starts over on Jan 1st. once the year in the date…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-13T17:00:35.83+00:00
Marwan 0 Reputation points
answered 2026-05-13T18:06:13.3+00:00
Ryan-N 12,995 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Azure Api Management stuck at max 100 operations when we should have 300

We are literally having the EXACT same issue as this guy: https://learn.microsoft.com/en-us/answers/questions/5706204/azure-api-management-gateway-basicv2-to-standardv2 Back in December we moved from Basic V2 because of the 100 operation limitation to…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,736 questions
asked 2026-05-11T18:09:15.34+00:00
Andrew Heinlein 20 Reputation points
accepted 2026-05-13T18:05:25.48+00:00
Andrew Heinlein 20 Reputation points
1 answer

Authenticator app is not working on new phone

I upgraded to a new phone. The authenticator app information did not transfer to my new phone. When I log onto any of the apps associated with the authenticator app, the alert pops up on the old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T18:05:07.9133333+00:00
Nishaun Battle 0 Reputation points
answered 2026-05-13T18:05:19.4833333+00:00
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