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Missing options in ribbon

I'm trying to insert an object into my email, however there are no options in the ribbon to do so:

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-13T21:03:23.6266667+00:00
Dale Jenkins 0 Reputation points
edited an answer 2026-05-14T05:32:01.6066667+00:00
Hornblower409 8,535 Reputation points
1 answer

Can the owner of folders and files mounted via Azure Files file shares be changed?

We are building an Azure Files file share mount using on-premises AD DS authentication. The share-level permissions for the file share are configured as follows: "Enable permissions for all authenticated users and groups" Role: "Storage…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,508 questions
asked 2026-05-13T05:20:06.76+00:00
Shohei Murasugi (c) 0 Reputation points
commented 2026-05-14T05:31:51.1433333+00:00
Venkatesan S 8,235 Reputation points Microsoft External Staff Moderator
2 answers

Problem with Microsoft office

Microsoft is not working. Once you open is says that it has encountered a problem that is preventing it from opening properly. If you press repair now it closes completely. How do I repair it.

Microsoft 365 and Office | Other
asked 2026-05-14T04:33:25.2633333+00:00
Rachel Maingi 0 Reputation points
answered 2026-05-14T05:28:42.8733333+00:00
Lester Bernard Reyes 79,530 Reputation points Independent Advisor
2 answers

Cannot change password or recovery email

I have a main email address I have been using for many years. The recovery email I put is now forgotten: I cannot remember the password for it. I have another more recent email that I want to make as the recovery email. However, hotmail is not allowing…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-14T03:34:12.88+00:00
Iziah Kanhai 0 Reputation points
commented 2026-05-14T05:27:52.9233333+00:00
Gunasekar N 67,475 Reputation points Independent Advisor
1 answer

My account was hacked and all info was changed including login email? How do I recover.

My account was hacked and unable to login because the hacker even changed the login email. Now even if I try to go through the steps of retreiving my account, it wants to send all verification to the new email which I don't have access to. I have a lot…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-14T04:52:04.6866667+00:00
Emmanuel Rabelas 0 Reputation points
answered 2026-05-14T05:26:09.7+00:00
DaveM121 876.9K Reputation points Independent Advisor
1 answer

Partner Center enrollment blocked - "Runs on Trust" - reference 715-123160 - requesting manual review

Our company is attempting to enroll in the Microsoft AI Cloud Partner Program (MAICPP) so we can complete Verified Publisher for our Entra app registration. After submitting the company details (DUNS-matched, primary contact = company director, all data…

Microsoft Partner Center | Other
asked 2026-05-07T07:58:12.3666667+00:00
BlueNexus 0 Reputation points
answered 2026-05-14T05:25:32.2866667+00:00
BlueNexus 0 Reputation points
0 answers

DCR Data Sources only showing in classic version

Hello, I'm using microsoft sentinel to ingest events into a custom table in log analytics, and the data source I'm using is something like "Custom-table_CL" where table is the name in log analytics. This data source can only be found in the…

Microsoft Security | Microsoft Sentinel
asked 2026-05-12T18:32:50.2733333+00:00
Joshua Yeh 0 Reputation points
commented 2026-05-14T05:24:55.2+00:00
Sridevi Machavarapu 30,275 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I am unable to send emails in Outlook. They are blocked and go immediately to Drafts

I was recently hacked via the PunchBowl invitation scam. Since then, I have not been able to send emails using Outlook. I get an "unable to send" message, and the emails goes to the Drafts folder

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-13T00:15:16.7233333+00:00
Constantine Trela 20 Reputation points
commented 2026-05-14T05:24:06.9933333+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
2 answers

Surface Pro 9 Screen Replacement

My Microsoft Surface Pro 9 screen was broken, and I'd like to check if you have a replacement, how long it will take to fix it and how much it will cost.

Surface | Surface Pro | Display and screen
asked 2026-05-14T04:19:55.52+00:00
Favaz Yakhya 0 Reputation points
answered 2026-05-14T05:22:21.7233333+00:00
S.Sengupta 30,606 Reputation points MVP Volunteer Moderator
1 answer

GPT-5-mini in Azure AI Foundry Agents times out in HIGH reasoning mode but MED has significantly lower quality and slower performance

We are currently using GPT-5-mini inside Azure AI Foundry Agents for an enterprise agent workflow that is in development/UAT, with a planned production launch in the next 1–2 months. Previously, we were running the model using HIGH reasoning effort and…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,783 questions
asked 2026-05-08T00:27:18.7833333+00:00
Elissa Castellanos (NEXTANT LLC) 0 Reputation points Microsoft External Staff
edited a comment 2026-05-14T05:21:04.04+00:00
Anshika Varshney 10,655 Reputation points Microsoft External Staff Moderator
3 answers

How to fix windows camera issue

Hi, I am facing a camera issue on my HP Victus laptop running Windows 11. The camera is not working in any application (Camera app, Zoom, Teams, browser, etc.). I am getting the following error codes cycling one after another: 0xA00F429E…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-08T18:45:57.06+00:00
Sarvesh Khandelwal 0 Reputation points
commented 2026-05-14T05:15:52.37+00:00
Lyn Geist 0 Reputation points
2 answers One of the answers was accepted by the question author.

Shut down a computer remotely with shutown -s

The moderator at answers.microsoft.com sent me here even though this doesn't seem like the right place. …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-04-02T17:08:58.393+00:00
Slick RCBD 76 Reputation points
commented 2026-05-14T05:14:47.28+00:00
nopparat samerjai 0 Reputation points
1 answer One of the answers was accepted by the question author.

We can't activate Windows on this device because you don't have a valid digital license or product key.

I bought a pre-built gaming PC off scorptech which came with windows. Recently I fully reset my PC and it is not activating windows because my Microsoft account is not linked to the digital license. The product key was on the side of the PC but I…

Windows for home | Windows 11 | Licensing and activation
asked 2026-05-13T11:54:31.1166667+00:00
Lewis Jedynak 20 Reputation points
accepted 2026-05-14T05:14:19.7833333+00:00
Lewis Jedynak 20 Reputation points
0 answers

Personal MSA associated with an Azure Tenant

How can a personal MSA be deleted from Azure? When a personal email like outlook.com or hotmail.com is associated with an Azure Tenant, how to remove this? especially when an error like this appears when using the personal account to sign-in to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-14T04:14:43.8866667+00:00
Naomi 0 Reputation points
commented 2026-05-14T05:13:02.6166667+00:00
Shubham Sharma 15,500 Reputation points Microsoft External Staff Moderator
3 answers

How to get my printer to print

Hello, could you help please, I have a laptop Surface Pro 3, windows 11, printer Samsung CLX-4190 Series XPS, wireless, I tried to print from PDF. The printer is connected to power, I can see it in settings on the computer. It shows as default, error''.…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-12T15:09:27.1766667+00:00
Anna Morgan 0 Reputation points
commented 2026-05-14T05:09:47.4966667+00:00
DaveM121 876.9K Reputation points Independent Advisor
2 answers

Current Outlook and Yahoo! email folder structures - accuracy and compatibility

I was recently asked by MS to move my @outllook.com email to Yahoo! Because of the following I have not decided to comply: Attempts to get [PII: Removed]@yahoo.com to sync with Outlook started later in 2025, although the preceding years had no issues…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-10T01:07:51.25+00:00
Edward Davis 0 Reputation points
commented 2026-05-14T05:04:41.7666667+00:00
Alice-N 9,610 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to stop my computer from going straight to an old college's outlook page

I am trying to log into a separate outlook email with a different .edu handle, but the page of a different college that I've attended previously always automatically appears, so I can't log into my new account. In the image attached, it shows the old…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-14T05:02:02.9733333+00:00
Sydney Yen 20 Reputation points
accepted 2026-05-14T05:04:13.7833333+00:00
Sydney Yen 20 Reputation points
2 answers

cant update my phone number associated with my account

We have disconnected the phone number associated with our Microsoft account so we can no longer receive two factor authentication codes in order to update the phone number on our account. I am attempting to add a rescue email to the account but when I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-12T14:57:20.9566667+00:00
Martin Plastics 0 Reputation points
edited a comment 2026-05-14T05:04:05.7266667+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
2 answers

my email crashed and 1 of my accounts has not been recovered

My ******@lonestarcpr.net outlook account crashed and I have not been able to recover it.

Outlook | Web | Outlook.com | Email
asked 2026-05-12T14:56:59.5233333+00:00
Lonestar cpr 0 Reputation points
edited a comment 2026-05-14T05:03:51.9033333+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Unblock User in Restricted Entities in Microsoft Defender

When I attempt to unblock a user, I receive the error "Something went wrong, and we were unable to unblock user successfully." I have never encountered this before attempting to unblock users. I've tried multiple browsers over the course of…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
asked 2026-05-14T03:19:14.3366667+00:00
CT 0 Reputation points
answered 2026-05-14T05:02:51.0233333+00:00
Somil Jain 580 Reputation points