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7 answers

Have 10 "Microsoft 365 Business Premium (Nonprofit Staff Pricing) Donation" licenses but can't assign them to a user.

Have 10 "Microsoft 365 Business Premium (Nonprofit Staff Pricing) Donation" licenses but can't assign them to a user. "Microsoft 365 Business Premium" is showing up in the list of assignable licenses but not "Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2023-08-09T13:12:19+00:00
Anonymous
2 answers

Double payment taken for my 365 subscription

I noticed my 365 subscription has been taken twice out of my account. First on 8th October (Paypal) then again 9th October (Credit Card). I had received notification that my payment failed 4th October & to update details which I did to my Paypal…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2023-10-09T05:23:43+00:00
Anonymous
1 answer

microsoft office documents opening blank on laptop.

whenever i am creating a new document on microsoft office apps on my laptop, and then clicking on auto save option after working on them, then i select my Microsoft id then when i close the document, and try to open it again it is opening blank.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2023-07-23T21:47:30+00:00
Anonymous
3 answers

Photos are being deleted into recycle bin by themselves. Restore them and they go back to recycle bin

I am scanning photos. Later I check the photos folder and the photos are missing. I look in recycle bin and they are there. -thousands and thousands of them that I did not delete. I restored some of them. A short time later some of the restored…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2023-07-12T02:48:27+00:00
Anonymous
9 answers One of the answers was accepted by the question author.

Sumifs formula for year to date by month with multiple conditions

Good day, I'm busy with YTD analysis for the months July - Sep. The SUMIFS formula for current year (CY) works perfectly, it's the prior year (PY) formula that I am battling with. It sums up the full months of the prior year instead of 3 months. What…

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-10-30T12:00:23+00:00
Anonymous
2 answers

my text colour is white in a white background

i cant see text until i click on it and even then it is white and hard to see. i have tried to switching dark and light modes but it wont work

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2023-09-11T03:09:36+00:00
Anonymous
2 answers

How to get merge tools add-in to work?

I have installed the merge tools add-in into word (added it to the start up location) and now have the merge tools tab. But clicking any icons in the tab doesn't work - they are not greyed out, I can click on them but when I do click on them nothing…

Microsoft 365 and Office | Word | For home | Windows
asked 2023-10-16T12:41:45+00:00
Anonymous
1 answer

Forced to use Microsoft Authenticator phone app

Today, all our company account were forced to use the Microsoft Authenticator app for all account sign-ins. However, I'm facing a catch-22 situation: when I attempt to add my account to the Authenticator app, it prompts me to enter a code from the app…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2023-09-12T10:47:25+00:00
Anonymous
3 answers

ChatGPT for Excel

Today I tried ChatGPT for excel. I created an API key with chatgpt and got started. It did not work for me as intended so I deleted Chatgpt, the API key and the add-in in excell. So now I don't have a ChatGPT account anymore. Deleted the API key.…

Microsoft 365 and Office | Excel | For home | Windows
asked 2023-10-22T12:58:43+00:00
Anonymous
1 answer

CSV delimiter same as thousdands seperator (both comma)

Hi, I am based in Germany and my colluege is based in the US. If I open the CSV files he has sent me they are delimited by comma. If he opens the same file in the US it is delimited by column. How do I change my CSV view to be delimited by columns as…

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-10-02T17:03:27+00:00
Anonymous
2 answers

In Excel, downloaded a schedule program. Date format is 02/26/2024. Want Monday, February 26,2024. Followed help in Excel and nothing changed.

I exported a schedule program into Excel. Date format is 02/26/2024. I want Monday, February 26, 2024. Followed the help instructions in Excel and nothing changed. Will work if I manually retype the date, but not copying or pasting.

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-11-28T20:12:24+00:00
Anonymous
2 answers

Creating an Excel Worksheet in Powerpoint

Hello! I am trying to create an Excel table in Powerpoint by using Insert>Table>Excel Spreadsheet. I am able to create a table and edit it upon creation. The problem is, when I save and close the presentation, open it and try to edit the table…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2023-07-05T08:09:02+00:00
Anonymous
1 answer

Changing the email where I receive payment notifications

I’m on a Family 365 plan with my mom. I’ve been part of it since I was 12. When I was young and I bought something on Xbox she would get notified through her email. Now that I’m older and have my own payment methods, if I change the email for my billing…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2023-09-24T21:30:31+00:00
Anonymous
1 answer

I have cancelled my subscription today but it is showing as being taken from my account

Hi, I am now retired and no longer need a Microsoft subscription. I have cancelled it today and it says it expired yesterday, there is a charge showing on my card today, please confirm you will not take the payment.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2023-11-28T21:16:29+00:00
Anonymous
16 answers

Distribution group owners cannot update their distribution list - Failed to update members - Error executing cmdlet

Previously, owners of a distribution list were able to update there list. In OWA they go to the Settings page, Distribution groups and then go to the portal to change the membership list. They would go this portal:…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2023-10-12T08:15:20+00:00
Anonymous
2 answers

Can I sync the files in th root folder of Documents and not the subfolders in One Drive?

I synced a laptop and my desktop on One Drive. Music, Videos, and pictures had no problems. However, the syncing of Desktop and Documents caused a bunch of problems on both systems. In Documents, the subfolders have settings and other content specific…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2023-09-12T01:48:02+00:00
Anonymous
4 answers

Why is this map chart not working in Excel?

Trying to create a simple map chart in Excel for the first time. 2 variables for each region, USA, China, RoW and Europe. But it just hangs.. How do I fix this please? Thank you

Microsoft 365 and Office | Excel | For education | MacOS
asked 2023-09-09T17:23:31+00:00
Anonymous
9 answers

Excel online: dropdown list not working

When I open the file in the browser, I get an error about unsupported features, and some nonsense about there being too many objects/pictures etc - this is a 55 row sheet with 6 columns and the only "object" is a dropdown list that gets options…

Microsoft 365 and Office | Excel | For business | Other
asked 2023-07-13T20:09:52+00:00
matt howell 3,511 Reputation points
1 answer

Does anyone know how to insert a hyperlink within a Form?

I'm trying to insert an external link to our privacy policy for a tradeshow lead gathering form. When I copy and paste the link, it doesn't function as a hyperlink, only as plain text.

Microsoft 365 and Office | Microsoft Forms | For business
asked 2023-08-02T20:16:28+00:00
Anonymous
4 answers

I am printing labels and there is a space between the second, line and the third line, what is wrong?

I am printing labels and there is a space between the second, line and the third line, what is wrong?

Microsoft 365 and Office | Word | For home | Windows
asked 2023-11-30T23:42:46+00:00
Anonymous