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ive changed hardware components and now windows wont activate

ive changed hardware components and now windows wont activate, my CPU got damaged and motherboard so ive had to replace them and now my windows wont activate.

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-01T14:52:41.3233333+00:00
lee parsons 0 Reputation points
answered 2026-06-01T15:38:12.1633333+00:00
Gunasekar N 68,770 Reputation points Independent Advisor
2 answers

double charged for Microsoft Office and now cancelled Office but still paid for subscription

On 10/27/25 I was charged $99.99 for Microsoft Office. On 11/12/25 I was charged $99.99 again for Microsoft Office. As I was unable to receive any assistance or speak to anyone at Microsoft concerning this issue I contacted my credit card company and…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T14:56:09.07+00:00
Ruby W 0 Reputation points
answered 2026-06-01T15:35:42.7866667+00:00
DaveM121 885.5K Reputation points Independent Advisor
2 answers

Cannot log into my Teams business account. Additionally, app shows that account but the computer one does not.

Cannot access my Teams business account. When in the app it says issue with switching, try again. When on the computer it does not even show the account.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
asked 2026-05-28T16:11:30.3533333+00:00
Eric Miller 0 Reputation points
commented 2026-06-01T15:33:10.1566667+00:00
Kai-L 13,880 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to see all channels in the Teams left rail under Teams and channels

There used to be a directory-like structure to the left rail where you could expand a team to see all it's channels. Now I only see one channel and then a 'See all channels' link that shows the channels in a page view. There was apparently a setting…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-05-28T14:09:10.9866667+00:00
David McGrath 20 Reputation points
commented 2026-06-01T15:32:35.6166667+00:00
Kai-L 13,880 Reputation points Microsoft External Staff Moderator
2 answers

WORD WILL NOT SAVE TO PDF FILE THAT CAN BE VIEWED/EDITED

Saving a Word document to PDF results in a message "Sorry, but we couldn't find a program to open this file."

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-01T15:02:45.3733333+00:00
Demitra Walker 0 Reputation points
answered 2026-06-01T15:31:11.58+00:00
Stefan Blom 341.9K Reputation points MVP Volunteer Moderator
1 answer

Unable to properly sync the onedrive to my windows computer

How do I sync my Microsoft 365 OneDrive/SharePoint to my file manager and not have to go to the online version all the time. when i tried to do it, it work for a little bit but now some of the files are missing and it wont let me resync it

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-29T15:09:33.47+00:00
Ariana Kovach 0 Reputation points
commented 2026-06-01T15:28:33.9733333+00:00
Ian-Ng 13,515 Reputation points Microsoft External Staff Moderator
1 answer

How to disable smart look up in One Note

Does somebody knows how to disable that button in the OneNote App from Office? Let me know below.

Microsoft 365 and Office | Development | Other
asked 2022-09-11T23:16:38.577+00:00
u202118973 (Osorio Falvy, Sergio Jose) 1 Reputation point
edited an answer 2026-06-01T15:28:01.82+00:00
Burak VAROL 446 Reputation points
1 answer

I updated my payment and it was charged on my card and yet I still get popups all the time stating my 365 subscription is not paid.

Any possible way a human could help me on this. I have completed my part of the agreement how about Microsoft following suit.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-01T14:55:20.0033333+00:00
David Combs 0 Reputation points
answered 2026-06-01T15:27:07.33+00:00
DaveM121 885.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Would you all reach out to me "New Request - Received and processed" from ******@microsoft-request.com

Hello, I am wondering if this would be a legitimate email from Microsoft. Thank you.

Outlook | Web | Outlook.com | Email
asked 2026-06-01T13:28:56.2233333+00:00
Palaia, Kathryn 20 Reputation points
commented 2026-06-01T15:25:49.2333333+00:00
Palaia, Kathryn 20 Reputation points
3 answers

Restoring saved over document

I accidentally saved over a word doc. Can I retrieve the original? It's only saved on my local hard drive

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-01T00:13:24.4066667+00:00
Emily Tobey 0 Reputation points
edited an answer 2026-06-01T15:25:43.86+00:00
Bob Jones AKA CyberTaz MVP 435.9K Reputation points
2 answers

professional Word account from a retired job expired now can't use any Word documents only in Read mode

professional Word account from a retired job expired now can't use any Word documents only in Read mode

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-05-30T11:56:55.8533333+00:00
Kim Johnson 0 Reputation points
commented 2026-06-01T15:24:22.1833333+00:00
Gabriel-N 18,050 Reputation points Microsoft External Staff Moderator
2 answers

trying to add work email to my phone

I'm trying to add my work email to my phone. When I enter my login, the authenticator indicates error message and says that I should re-entering my email.

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-05-29T19:43:54.19+00:00
Richard Vendiola 0 Reputation points
commented 2026-06-01T15:23:54.0166667+00:00
Gabriel-N 18,050 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Word freezes

Whenever i click "Save As" the document freezes, and i have to start all over.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-01T14:50:02.0333333+00:00
Søren Brøcker 20 Reputation points
accepted 2026-06-01T15:22:48.05+00:00
Søren Brøcker 20 Reputation points
2 answers

Desktop apps

Win 11 desktop apps have a white page covering the app logo

Windows for home | Windows 11 | Apps
asked 2026-06-01T14:46:03.3166667+00:00
Al Wolf 0 Reputation points
edited an answer 2026-06-01T15:22:19.41+00:00
DaveM121 885.5K Reputation points Independent Advisor
2 answers

Unable to access newly created Microsoft 365 tenant, MFA setup fails with BadRequest and Entra ID shows AADSTS5000228

I was setting up a new Microsoft 365 Business Basic tenant for my company. During the setup process, I created an onmicrosoft.com admin account and reached the payment page. However, I closed the browser before entering any card details or completing the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-01T12:37:59.8766667+00:00
Danish Salahuddin 0 Reputation points
answered 2026-06-01T15:21:15.0433333+00:00
Helen Luu 845 Reputation points Independent Advisor
0 answers

Azure PIM Member of a role expiring in 14 days

Hi All. We have got PIM configured for Azure tenant roles, however a role assignment expiry email was received advising that the role will expire in 14 days, the PIM configuration was set up such that its permanently eligible, how can one configure it…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-01T09:32:28.5266667+00:00
MrFlinstone 761 Reputation points
commented 2026-06-01T15:21:09.01+00:00
Sridevi Machavarapu 32,155 Reputation points Microsoft External Staff Moderator
1 answer

Badge not received even after 4 days of exam passing.

I have passed AI-900 exam on 29th May , 2026 but I have not received my badge yet. I checked my Credly account but there also it is not mentoined yet. Kindly assist

Community Center | Not monitored
asked 2026-06-01T13:16:50.2433333+00:00
RENUKA BHANDARKAR 0 Reputation points
edited a comment 2026-06-01T15:19:11.59+00:00
Julian Sharp 26,111 Reputation points
1 answer

Enterprise Apps: Adding A Variable to User Name

I have an enterprise app where I need to append a variable to each user via SSO. An example would be ******@this.com would have to be ******@this.com. I'm not seeing how to append the "that" variable in Atributes and Claims. Thoughts?

Microsoft Security | Microsoft Entra | Other
asked 2026-06-01T15:17:31.21+00:00
km-admin 0 Reputation points
answered 2026-06-01T15:17:52.3433333+00:00

AI answer

2 answers

can't drag and drop emails

Since a couple of days ago I am no longer able to drag and drop emails from my inbox to a folder. Is there a way to turn this back on?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-29T17:03:03.89+00:00
Craig Hall 0 Reputation points
edited a comment 2026-06-01T15:16:43.7533333+00:00
Jay Tr 12,620 Reputation points Microsoft External Staff Moderator
1 answer

addin authentication error since last update for Outlook for iOS 5.2619.0 and 5.2620.0

I updated Outlook for iOS, and since then, the signature add-in no longer populates my signature. I see a banner with the message: "Add-in authentication error has occurred."

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-05-27T07:33:48.02+00:00
Pierre Antoine Rouméas 0 Reputation points
commented 2026-06-01T15:14:49.6833333+00:00
Liora D 15,975 Reputation points Microsoft External Staff Moderator