1,811,143 questions

Sort by: Updated
2 answers

Can I speak to a human? Chat is going to be challenging to solve issue

I think I have 2 accounts. I am confused which is which. I don't want to erase data by canceling one. Likely I would like to speak to someone verbally about this.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T20:07:15.59+00:00
Charlie Hartwell 0 Reputation points
answered 2026-06-01T21:11:13.2633333+00:00
Bulldog 2,290 Reputation points
1 answer One of the answers was accepted by the question author.

Can't create an access package for an agent while having an E7 licence already

I'm creating an access package to give permissions to my agent. When creating the access package i have an error saying I need a ME7 license. my user already have this license assigned. What can I do ? Thanks

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-25T13:41:28.41+00:00
Nathanel 40 Reputation points
accepted 2026-06-01T21:10:15.68+00:00
Nathanel 40 Reputation points
2 answers

Azure DevOps - Link bugs to tests in Automation Test Pipeline

We have number of automation Test pipelines running automated tests in Azure DevOps. Every now and then a test fails and a relevant bug gets created after debugging the failure. Any subsequent runs (either with fix for the bug or without) may show the…

Azure DevOps
asked 2026-05-29T15:31:38.43+00:00
Gherkar, Tejas 0 Reputation points
commented 2026-06-01T21:10:14.31+00:00
Pravallika KV 16,605 Reputation points Microsoft External Staff Moderator
2 answers

I traveled to the US and i was locked out of my hotmail account and now that im back in trinidad im getting problems logging in

My name is Alexandria Bachan, Microsoft has locked me out of my email because someone tried to hack my email. i am not putting in my correct password and they are saying my account is locked.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-01T04:30:05.1433333+00:00
ALEXANDRIA BACHAN 0 Reputation points
commented 2026-06-01T21:09:26.35+00:00
John Jefferson Doyon 72,030 Reputation points Independent Advisor
1 answer

Help needed with microsoft account ''doesn't exist''

I have a microsoft account where i have minecraft. I am logged in with that account on my minecraft launcher and my microsoft store on my laptop, but when i try to log in on microsoft website it says my account email doesn't exist, and they can send a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-01T18:51:50.67+00:00
Annonymouss 0 Reputation points
answered 2026-06-01T21:00:55.6366667+00:00
Darhyl Amizola 43,255 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Microsoft Graph sitePage publish endpoint returns itemNotFound but page is successfully published

We are experiencing an inconsistent behavior with the Microsoft Graph SharePoint Pages API. We are using the documented endpoint: POST /sites/{siteId}/pages/{pageId}/microsoft.graph.sitePage/publish Documentation reference:…

Microsoft 365 and Office | SharePoint | Development
asked 2026-05-26T22:31:56.8633333+00:00
Jose Eduardo 20 Reputation points
accepted 2026-06-01T20:55:52.07+00:00
Jose Eduardo 20 Reputation points
2 answers

product key registration

My product key (Microsoft 365) was linked to my husband email instead of mine

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-01T20:22:09.7233333+00:00
Maribel Jordan 0 Reputation points
answered 2026-06-01T20:55:39.95+00:00
EmilyS726 236.5K Reputation points Independent Advisor
2 answers

Microsoft Mahjong will not load.

Wi-Fi is working. I have deleted Mahjong and reinstalled it. Still not working.

Windows for home | Windows 11 | Apps
asked 2026-06-01T14:06:29.1866667+00:00
nancy wood 0 Reputation points
commented 2026-06-01T20:54:58.4766667+00:00
Shawn Gormley 0 Reputation points
2 answers

Microsoft security Lockup

A Microsoft Support Security has locked my computer! How do I talk to someone to fix this TODAY?

Windows for home | Other | Security and privacy
asked 2026-06-01T20:15:36.8766667+00:00
Michelle Heater 0 Reputation points
answered 2026-06-01T20:53:43.9033333+00:00
John Jefferson Doyon 72,030 Reputation points Independent Advisor
1 answer

Bring Back Microsoft Account Log In to Windows Phone 8/8.1

Hello Microsoft im long time user of your stuff especially Games for Windows LIVE Xbox and Nokia Lumia witb Xbox inside but I founded my old lumia again i wanted to log in but i cant it says Date and time im running Windows Phone 8.1 GDR1 update but 8.1…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2026-06-01T20:52:37.64+00:00
Radim Tetera 10 Reputation points
answered 2026-06-01T20:52:48.49+00:00

AI answer

1 answer

Deploy Endpoint Security Settings on Windows Non-Persistent VDI

What is the best way to deploy Defender Endpoint Security settings for non-persistent VDI? These are not managed by Intune and Security Settings Management does not support them. How can I verify the policies are being deployed correctly?

Microsoft Security | Microsoft Defender | Other
asked 2026-06-01T20:51:23.1466667+00:00
Mitch Silberstein 70 Reputation points
answered 2026-06-01T20:51:46.43+00:00

AI answer

2 answers

Microsoft Authenticator App

Hello, I need to change our password and I can't get into the account. Wants code from Authenticator App. The phone I registered is a landline and I cannot get the numbers from it We need to remove that feature for verification.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-01T19:03:43.9333333+00:00
support 0 Reputation points
edited an answer 2026-06-01T20:51:38.5933333+00:00
Kristen-L 13,095 Reputation points Microsoft External Staff Moderator
1 answer

Previously verified Microsoft for Startups account no longer shows earned Azure credits; sign-in triggers new application flow and BadRequest Conflict error

Hello I previously verified my startup through Microsoft for Startups and had earned Azure startup credits associated with my account. However, I am currently unable to see or access those credits. When I try to sign in to the Microsoft for Startups /…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,368 questions
asked 2026-06-01T20:49:50.9533333+00:00
Emre Öcal 0 Reputation points
answered 2026-06-01T20:50:18.8533333+00:00

AI answer

2 answers

The share link is not working on Microsoft 365 family subscription.

The share link if Microsoft 365 does not seem to be working. When I share it with my daughter. (We are on the family plan) she gets the link and when she try's to open it it gives her the message to have her family member share it with her. So…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T20:07:53.87+00:00
Karen Lovegrove 0 Reputation points
answered 2026-06-01T20:49:19.5466667+00:00
John Jefferson Doyon 72,030 Reputation points Independent Advisor
1 answer

Word on my Mac

I have a Macbook Pro computer; I can't open my word documents I click on them and nothing happens

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-06-01T20:06:34.48+00:00
Steve Mason 0 Reputation points
commented 2026-06-01T20:49:10.35+00:00
Alexis-NG 16,350 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Appearance of empty cells when transferred via formula to the master Excel workbook

I'm working with 5 departments using different Excel documents for each team due to security. Each depts spreadsheet ties back to my master workbook via formulas. Cells that are complete on the dept documents look fine on both the original and the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-01T18:34:53.1033333+00:00
Laura Wolgemuth 20 Reputation points
commented 2026-06-01T20:41:21.5333333+00:00
Hendrix-C 17,225 Reputation points Microsoft External Staff Moderator
2 answers

How to contact Microsoft Account Team for an account breach?

I received an email, apparently from the Microsoft Account Team, with a single-use code; however, I was not in the country nor had access to any of my electronic devices. I need to make sure my account has not been breached. I NEED to speak with a live…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-01T19:04:59.71+00:00
Betty 0 Reputation points
commented 2026-06-01T20:40:59.66+00:00
EmilyS726 236.5K Reputation points Independent Advisor
1 answer

No associated exam for Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot and Agents

I attended the Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot and Agents on 29th May 2026 and there was a 50% discount on the M365 Fundamentals exam in the follow-up email, however this exam no longer exists. Is there an…

Community Center | Not monitored
asked 2026-06-01T20:04:52.1566667+00:00
Steve Greenhalgh 0 Reputation points
edited the question 2026-06-01T20:39:06.7266667+00:00
JuliaMarvin 19,255 Reputation points Volunteer Moderator
1 answer

M365 Download

Hi! I have my M365 package in a different email address, and I am not able to sync it to my new PC under a different email address. Can you please help me with this? Thanks for your help.

Microsoft 365 and Office | Other
asked 2026-06-01T19:53:57.6633333+00:00
Caroline Njuguna 0 Reputation points
answered 2026-06-01T20:34:35.13+00:00
John Jefferson Doyon 72,030 Reputation points Independent Advisor
1 answer

Unable to sign into 2 work accounts on Edge on iOS apple ipad I

Hi, One of the main features of the new Edge browser is being able to sync data in Microsoft accounts between devices, i.e. Favourites, Passwords etc. but I need this feature to function for iPad iOS with 2 work accounts and it will only give me the…

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2025-10-04T14:14:41.3+00:00
Christina Gonzalez 5 Reputation points
commented 2026-06-01T20:32:10.0966667+00:00
I 0 Reputation points