Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,694 questions
2 answers
Can I speak to a human? Chat is going to be challenging to solve issue
I think I have 2 accounts. I am confused which is which. I don't want to erase data by canceling one. Likely I would like to speak to someone verbally about this.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-01T20:07:15.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 10%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charlie Hartwell
0
Reputation points
answered 2026-06-01T21:11:13.2633333+00:00
Bulldog
2,290
Reputation points
1 answer
One of the answers was accepted by the question author.
Can't create an access package for an agent while having an E7 licence already
I'm creating an access package to give permissions to my agent. When creating the access package i have an error saying I need a ME7 license. my user already have this license assigned. What can I do ? Thanks
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,651 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 52%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
Azure DevOps - Link bugs to tests in Automation Test Pipeline
We have number of automation Test pipelines running automated tests in Azure DevOps. Every now and then a test fails and a relevant bug gets created after debugging the failure. Any subsequent runs (either with fix for the bug or without) may show the…
Azure DevOps
1,469 questions
asked 2026-05-29T15:31:38.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gherkar, Tejas
0
Reputation points
commented 2026-06-01T21:10:14.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pravallika KV
16,605
Reputation points Microsoft External Staff
Moderator
2 answers
I traveled to the US and i was locked out of my hotmail account and now that im back in trinidad im getting problems logging in
My name is Alexandria Bachan, Microsoft has locked me out of my email because someone tried to hack my email. i am not putting in my correct password and they are saying my account is locked.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,661 questions
asked 2026-06-01T04:30:05.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
ALEXANDRIA BACHAN
0
Reputation points
commented 2026-06-01T21:09:26.35+00:00
John Jefferson Doyon
72,030
Reputation points
Independent Advisor
1 answer
Help needed with microsoft account ''doesn't exist''
I have a microsoft account where i have minecraft. I am logged in with that account on my minecraft launcher and my microsoft store on my laptop, but when i try to log in on microsoft website it says my account email doesn't exist, and they can send a…
Windows for home | Windows 11 | Accounts, profiles, and login
9,266 questions
asked 2026-06-01T18:51:50.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Annonymouss
0
Reputation points
answered 2026-06-01T21:00:55.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
43,255
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Microsoft Graph sitePage publish endpoint returns itemNotFound but page is successfully published
We are experiencing an inconsistent behavior with the Microsoft Graph SharePoint Pages API. We are using the documented endpoint: POST /sites/{siteId}/pages/{pageId}/microsoft.graph.sitePage/publish Documentation reference:…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,171 questions
asked 2026-05-26T22:31:56.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jose Eduardo
20
Reputation points
accepted 2026-06-01T20:55:52.07+00:00
Jose Eduardo
20
Reputation points
2 answers
product key registration
My product key (Microsoft 365) was linked to my husband email instead of mine
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,883 questions
asked 2026-06-01T20:22:09.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 75%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Maribel Jordan
0
Reputation points
answered 2026-06-01T20:55:39.95+00:00
EmilyS726
236.5K
Reputation points
Independent Advisor
2 answers
Microsoft Mahjong will not load.
Wi-Fi is working. I have deleted Mahjong and reinstalled it. Still not working.
Windows for home | Windows 11 | Apps
2,155 questions
asked 2026-06-01T14:06:29.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 20%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
nancy wood
0
Reputation points
commented 2026-06-01T20:54:58.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 23%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shawn Gormley
0
Reputation points
2 answers
Microsoft security Lockup
A Microsoft Support Security has locked my computer! How do I talk to someone to fix this TODAY?
Windows for home | Other | Security and privacy
2,610 questions
asked 2026-06-01T20:15:36.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michelle Heater
0
Reputation points
answered 2026-06-01T20:53:43.9033333+00:00
John Jefferson Doyon
72,030
Reputation points
Independent Advisor
1 answer
Bring Back Microsoft Account Log In to Windows Phone 8/8.1
Hello Microsoft im long time user of your stuff especially Games for Windows LIVE Xbox and Nokia Lumia witb Xbox inside but I founded my old lumia again i wanted to log in but i cant it says Date and time im running Windows Phone 8.1 GDR1 update but 8.1…
Windows for home | Previous Windows versions | Internet and connectivity
asked 2026-06-01T20:52:37.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Radim Tetera
10
Reputation points
answered 2026-06-01T20:52:48.49+00:00
AI answer
1 answer
Deploy Endpoint Security Settings on Windows Non-Persistent VDI
What is the best way to deploy Defender Endpoint Security settings for non-persistent VDI? These are not managed by Intune and Security Settings Management does not support them. How can I verify the policies are being deployed correctly?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
579 questions
asked 2026-06-01T20:51:23.1466667+00:00
Mitch Silberstein
70
Reputation points
answered 2026-06-01T20:51:46.43+00:00
AI answer
2 answers
Microsoft Authenticator App
Hello, I need to change our password and I can't get into the account. Wants code from Authenticator App. The phone I registered is a landline and I cannot get the numbers from it We need to remove that feature for verification.
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
3,980 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 97%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
1 answer
Previously verified Microsoft for Startups account no longer shows earned Azure credits; sign-in triggers new application flow and BadRequest Conflict error
Hello I previously verified my startup through Microsoft for Startups and had earned Azure startup credits associated with my account. However, I am currently unable to see or access those credits. When I try to sign in to the Microsoft for Startups /…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,368 questions
asked 2026-06-01T20:49:50.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 43%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Emre Öcal
0
Reputation points
answered 2026-06-01T20:50:18.8533333+00:00
AI answer
2 answers
The share link is not working on Microsoft 365 family subscription.
The share link if Microsoft 365 does not seem to be working. When I share it with my daughter. (We are on the family plan) she gets the link and when she try's to open it it gives her the message to have her family member share it with her. So…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,694 questions
asked 2026-06-01T20:07:53.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 41%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Karen Lovegrove
0
Reputation points
answered 2026-06-01T20:49:19.5466667+00:00
John Jefferson Doyon
72,030
Reputation points
Independent Advisor
1 answer
Word on my Mac
I have a Macbook Pro computer; I can't open my word documents I click on them and nothing happens
Microsoft 365 and Office | Word | For business | MacOS
Microsoft 365 and Office | Word | For business | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,740 questions
asked 2026-06-01T20:06:34.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steve Mason
0
Reputation points
commented 2026-06-01T20:49:10.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
16,350
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Appearance of empty cells when transferred via formula to the master Excel workbook
I'm working with 5 departments using different Excel documents for each team due to security. Each depts spreadsheet ties back to my master workbook via formulas. Cells that are complete on the dept documents look fine on both the original and the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,617 questions
asked 2026-06-01T18:34:53.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 78%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Laura Wolgemuth
20
Reputation points
commented 2026-06-01T20:41:21.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
17,225
Reputation points Microsoft External Staff
Moderator
2 answers
How to contact Microsoft Account Team for an account breach?
I received an email, apparently from the Microsoft Account Team, with a single-use code; however, I was not in the country nor had access to any of my electronic devices. I need to make sure my account has not been breached. I NEED to speak with a live…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,661 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
No associated exam for Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot and Agents
I attended the Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot and Agents on 29th May 2026 and there was a 50% discount on the M365 Fundamentals exam in the follow-up email, however this exam no longer exists. Is there an…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
54,556 questions
asked 2026-06-01T20:04:52.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Steve Greenhalgh
0
Reputation points
edited the question 2026-06-01T20:39:06.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
19,255
Reputation points
Volunteer Moderator
1 answer
M365 Download
Hi! I have my M365 package in a different email address, and I am not able to sync it to my new PC under a different email address. Can you please help me with this? Thanks for your help.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,268 questions
asked 2026-06-01T19:53:57.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Caroline Njuguna
0
Reputation points
answered 2026-06-01T20:34:35.13+00:00
John Jefferson Doyon
72,030
Reputation points
Independent Advisor
1 answer
Unable to sign into 2 work accounts on Edge on iOS apple ipad I
Hi, One of the main features of the new Edge browser is being able to sync data in Microsoft accounts between devices, i.e. Favourites, Passwords etc. but I need this feature to function for iPad iOS with 2 work accounts and it will only give me the…
Microsoft Edge | Profile, sync, and sign in | iOS
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
99 questions
asked 2025-10-04T14:14:41.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christina Gonzalez
5
Reputation points
commented 2026-06-01T20:32:10.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
I
0
Reputation points