1,803,370 questions

Sort by: Updated
2 answers One of the answers was accepted by the question author.

Locked out of Microsoft account due to lost phone and lost Microsoft Authenticator (2-step verification enabled)

Hello, I am unable to sign in to my Microsoft account [Moderator note: personal info removed]@techyrecruit.com The problem is that two-step verification is enabled on my account, and the only available method is Microsoft Authenticator. Unfortunately: •…

Microsoft Security | Microsoft Authenticator
asked 2026-03-16T00:10:22.3033333+00:00
Chandan Kumar Sharma 20 Reputation points
edited a comment 2026-03-16T10:15:30.3433333+00:00
Henry-N 13,130 Reputation points Microsoft External Staff Moderator
4 answers

Access / Unable to sign in / Transfer profile

Hello Microsoft Certification Support, My certification was linked to a previous organization work account which has now been deleted. I cannot sign in and I also do not remember which Microsoft account was used. Please help me locate my certification…

Community Center | Not monitored
asked 2026-02-10T11:09:37.9666667+00:00
Surabhi Mishra 10 Reputation points
edited a comment 2026-03-16T10:13:35.6866667+00:00
Ana M 0 Reputation points Moderator
1 answer

Owner role account can't perform any action

My account can't create/perform actions even that I've an Owner role When trying to create a VM I get this error: { "code": "DeploymentFailed", "target":…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,116 questions
asked 2026-03-15T17:56:20.0633333+00:00
Samir Djelal 0 Reputation points
answered 2026-03-16T10:13:22.6066667+00:00
Nikhil Duserla 9,775 Reputation points Microsoft External Staff Moderator
1 answer

Notification disables HDR on full-screen applications

Notification pop-ups, be it messages or even the volume slider that pops up at the bottom center of the screen, all of them just force the full-screen HDR application (video games primarily) to go black for a second, adjust, show the notification, then…

Windows for home | Windows 11 | Display and graphics
asked 2026-02-28T06:35:56.96+00:00
Ahmet Koçak 5 Reputation points
commented 2026-03-16T10:12:38.7733333+00:00
Thomas4-N 15,710 Reputation points Microsoft External Staff Moderator
1 answer

AZ-400 Certification didn't upload on the portal even after clearing the exam

Hello Team - i have cleared the azure-400 exam but its certification didn't get uploaded on the portal. could you please look into this ? linked email id : <PII removed>

Community Center | Not monitored
asked 2026-03-16T09:52:21.3166667+00:00
Ravinder Kumar 0 Reputation points
edited an answer 2026-03-16T10:11:32.7033333+00:00
TP 156.6K Reputation points Volunteer Moderator
1 answer

How to open files from an old cd-r

i have this old cd-r that has my sisters photos on her birthday when she was younger, i could open the when it is fed on a dvd player but when feed it to my laptop there's no files and it only shows a desktop.ini file that is hidden, i was hoping to get…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-03-14T15:31:52.1533333+00:00
Cristian Josh Suyo 0 Reputation points
commented 2026-03-16T10:11:27.3333333+00:00
Thomas4-N 15,710 Reputation points Microsoft External Staff Moderator
1 answer

Accessing .DB files?

I need to find a way to access .DB files created with Microsoft Works Word Processor on a windows 10 pc, but i need to open them on a windows 11 pc. I am not the best with a pc but am not the worst, I can get into This Pc/My Computer, Drive C, D, E etc, …

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-03-14T16:06:41.99+00:00
Fred Astair 0 Reputation points
commented 2026-03-16T10:11:14.5333333+00:00
Thomas4-N 15,710 Reputation points Microsoft External Staff Moderator
asked 2026-03-14T19:15:19.77+00:00
DAXY 0 Reputation points
commented 2026-03-16T10:10:55.1133333+00:00
Thomas4-N 15,710 Reputation points Microsoft External Staff Moderator
1 answer

My Xbox app says it's loading but never fully loads.

I have recently been trying to play Minecraft Bedrock on my Pc. Every time I try to launch Bedrock it opens the Xbox app. The app says its loading but it just sits on the screen and then closes itself without an error code. When trying to open the Xbox…

Windows for home | Windows 11 | Gaming
asked 2026-03-15T02:56:44.9033333+00:00
Kayleigha Kingsborough 0 Reputation points
commented 2026-03-16T10:10:03.9466667+00:00
Thomas4-N 15,710 Reputation points Microsoft External Staff Moderator
2 answers

Order Number  [Removed PII] READ ONLY

My question relates to my Order Number  [Removed PII] When I try to access Powerpoint and Word I have read only version When I try to resolve this the message I receive is that I have not made a purchase I have Please help with this

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-10T08:18:14.49+00:00
Claire Bostock 0 Reputation points
edited the question 2026-03-16T10:09:37.8+00:00
Ana M 0 Reputation points Moderator
2 answers

Microsoft 365 Developer Program sign-up fails at phone verification with Code 50002 internal server error

Hi, I am trying to sign up for the Microsoft 365 Developer Program to build integrations for Microsoft Teams and SharePoint, but the registration fails at the final phone verification step with the following error: "We can't continue with the signup…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-03-16T09:31:17.6566667+00:00
Assaf Iserovich 0 Reputation points
answered 2026-03-16T10:08:06.9566667+00:00
Gabriel-N 17,195 Reputation points Microsoft External Staff Moderator
1 answer

Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: afd3fd12-053b-4f2e-a13a-16bf0d

Como faço para recuperar por favor? Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-15T21:55:27.5233333+00:00
Pedro Kleiz 0 Reputation points
commented 2026-03-16T10:07:20.7666667+00:00
Thanmayi Godithi 10,195 Reputation points Microsoft External Staff Moderator
1 answer

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 9c1f2b5a-229e-4386-bda1-8b53118f0d00 Correlation ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-15T18:20:20.5233333+00:00
Kenneth van Wyk 0 Reputation points
commented 2026-03-16T10:04:55.1233333+00:00
Thanmayi Godithi 10,195 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 516eea6a-8609-4b66-bd22-2dbd43921700 Correlation ID: 019cd7b8-d

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 516eea6a-8609-4b66-bd22-2dbd43921700 Correlation ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-10T12:49:08.4566667+00:00
SIVA RAMAIAH BOGA 55 Reputation points
accepted 2026-03-16T10:04:36.2666667+00:00
SIVA RAMAIAH BOGA 55 Reputation points
2 answers

The system say that my card can't be found during the Microsoft Office payment process?

Could someone please help me with this issue? When I enter all my card details during the payment step, the system shows an error saying that my card cannot be found. I have checked both my Visa and Mastercard, and all the information is correct, but the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-16T09:25:16.4033333+00:00
Alice Nguyen 0 Reputation points
answered 2026-03-16T10:03:08.2866667+00:00
Tin Luna 24,910 Reputation points Independent Advisor
2 answers

Request for Assistance: Errors with "images/edits" Endpoint for Azure AI gpt-image-1.5/1.0

Hi Microsoft Azure Support Team, We have applied for access to Azure AI models, specifically gpt-image-1.5 and gpt-image-1.0, but we have encountered some issues during integration. The details are as follows: When calling the…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,565 questions
asked 2026-01-08T08:11:25.6366667+00:00
makemesurprise 0 Reputation points
commented 2026-03-16T10:01:13.7566667+00:00
Philipp 0 Reputation points
3 answers

Microsoft office activation problem

I changed my PC and installed the already purchased Microsoft office to new PC. I entered the activation key. but later it is showing problems in activation and requested to repeat the process later on.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-14T08:28:16.93+00:00
Bajinder Sharma 0 Reputation points
edited a comment 2026-03-16T10:00:55.0566667+00:00
Ron Barker 1,965 Reputation points
1 answer

Entra ID tenant blocked due to inactivity - AADSTS5000225 error, need tenant reactivation

Hello, My Microsoft Entra ID tenant has been blocked due to inactivity and I am receiving the following error when trying to access the Entra admin center (entra.microsoft.com): Error: AADSTS5000225 - "This tenant has been blocked due to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-13T01:23:00.2833333+00:00
Steve Lysik 0 Reputation points
edited the question 2026-03-16T10:00:06.8333333+00:00
Thanmayi Godithi 10,195 Reputation points Microsoft External Staff Moderator
2 answers

windows 11 pro problem

I am unable to reset my Windows 11 pro Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.445.562.0) - Current Channel (Broad) ((Install error - 0x80070002)) Windows 11, version 24H2 (repair version) The earlier…

Windows for home | Windows 11 | Windows update
asked 2026-03-16T07:17:42.1+00:00
Nishant Gaurav 0 Reputation points
edited the question 2026-03-16T09:58:37.4566667+00:00
Nishant Gaurav 0 Reputation points
1 answer

Filtering, sorting and autofill stopped working all of a sudden

In ALL worksheets no option for filtering, sorting or autofill work, neither in normal ranges nor in tables. And this happened all of a sudden. No worksheet of mine was protected and it used to work fine in all those worksheets. Please, help!

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-03-16T09:58:02.91+00:00
Ioannis Parmakis 0 Reputation points
answered 2026-03-16T09:58:32.9666667+00:00

AI answer