Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,329 questions
2 answers
I added a new alias, but now can't receive messages at my previous alias that everything goes to.
I tried to go back to old alias, but now receive a message that is already taken, but when I try to email the email I've used for over 6 years from my work email s address I received an undeliverable response.How do I get back to the address everyone…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 15%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
can't link my laptop to my microsoft account
Private consumer (not organization). New laptop, Win 11 Home, doesn't show up under Devices in my Microsoft account.
Windows for home | Windows 11 | Accounts, profiles, and login
9,131 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
How can I change the color of some existing ink strokes in Microsoft Whiteboard?
I created the whiteboard with dark background and white ink. I want to swap background color and ink color since I need to print this whiteboard. I can change background color easily but it seems like I cannot edit the color of existing ink strokes. How…
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Whiteboard
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Whiteboard
Collaborative digital canvas used during meetings for drawing, writing, and brainstorming
31 questions
asked 2026-03-13T03:53:18.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 86%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Liangyu Liu
0
Reputation points
commented 2026-03-14T01:48:46.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
14,950
Reputation points Microsoft External Staff
Moderator
2 answers
how so I undo ics imported to new outlook calendar event
Hi, I accidentally imported .ics file to my NEW Outlook calendar. I do not see anything that tells me how I can undo this mess in new Outlook. I tried in Outlook Classic, but the .ics files were not showing.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
11,883 questions
asked 2026-03-12T23:25:03.44+00:00
Vipul Patel
0
Reputation points
commented 2026-03-14T01:48:14.6466667+00:00
Sophie N
14,950
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Senate Bill S8102A NY
Would this bill that requires biometric data change how my computer works, also would any legacy applcation with no age api be blocked?
Windows for home | Windows 11 | Apps
2,109 questions
asked 2026-03-14T01:42:08.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andrew Dipuma
40
Reputation points
commented 2026-03-14T01:45:34.0133333+00:00
Andrew Dipuma
40
Reputation points
2 answers
Not receiving some emails
I have had trouble for a couple of years now where I am not receiving all emails. I have checked my junk emails, added the senders to my approved senders list, checked that they are not on my blocked email list and am still not getting them all. About a…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,097 questions
asked 2026-03-13T23:27:08.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 81%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JacquiD2019
0
Reputation points
commented 2026-03-14T01:39:33.4166667+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
2 answers
emails I send out are being sent to the receivers junk email
I am having a problem when I am sending out emails to people, my emails are going directly to their junk mail. Never had this problem in the past, not sure why this is happening?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,762 questions
asked 2026-03-14T00:53:31.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jacob Paul
0
Reputation points
answered 2026-03-14T01:35:27.9466667+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
2 answers
How to access WinRE on Surface Laptop Studio 2 when not booting.
How to access WinRE on Surface Laptop Studio 2 when not booting. Laptop has lost power during windows update. And it boot s onl to Windows logo, but then stops.
Surface | Surface Laptop | Install and update
879 questions
asked 2026-03-13T15:32:03.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 28.999999999999996%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hans-Joachim Dohrmann
0
Reputation points
answered 2026-03-14T01:31:10.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,691
Reputation points MVP
Volunteer Moderator
4 answers
i have an error message 'We couldn't update the system reserved partiion" how to fix?
I have an error message 'We couldn't update the system reserved partition." How to fix?
Windows for home | Windows 11 | Windows update
14,877 questions
asked 2026-03-11T20:06:14.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jerry Foster
0
Reputation points
answered 2026-03-14T01:29:20.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
34,181
Reputation points
Independent Advisor
2 answers
How do I change my Microsoft family organizers email or put it in?
I have family Microsoft and my family organizer is my mom. Whenever I try to go on a website like Minecraft for example if i try to download it says I have to ask to use this website and i asked my mom if she could check her emails and messages and she…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
890 questions
asked 2026-03-14T00:31:39.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dinoiyson
0
Reputation points
answered 2026-03-14T01:28:30.8066667+00:00
Gunasekar N
67,650
Reputation points
Independent Advisor
1 answer
My settings freezes and closes when i open certain settings
Recently, I don't know why, but my settings has an issue where it freezes and then crashes whenever I open certain settings. this is an issue because i cannot access my microphone privacy settings to turn my microphone capabilities back on.
Windows for home | Windows 11 | Performance and system failures
31,464 questions
asked 2026-03-14T00:44:40.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Flexitplayz
0
Reputation points
answered 2026-03-14T01:20:49.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
38,060
Reputation points
Independent Advisor
2 answers
Updater.exe and LibreOffice
I run LibreOffice and a pop up came up for updater.exe I said NO to allow updater.exe but when I opened LibreOffice the same pop up to occur. Is this part of LibreOffice?
Windows for home | Windows 11 | Security and privacy
8,184 questions
asked 2026-03-14T00:33:21.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 53%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nickfrompittsburgh
0
Reputation points
edited an answer 2026-03-14T01:16:44.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
111.3K
Reputation points
Independent Advisor
3 answers
How much will I be paying for a renewal no my Basic Microsoft subscription
I have a basic Microsoft subscription that expires 07/26/26, I paid 19.99 + tax. for one year. When I renew it will I be paying the same amount.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,253 questions
asked 2026-03-14T00:10:56.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
lulu Ezell
0
Reputation points
answered 2026-03-14T01:08:09.3033333+00:00
Gunasekar N
67,650
Reputation points
Independent Advisor
2 answers
Ive been hacked, cant sign in (says the account doesnt exist) even though I just signed in earlier today
joined a fake feather client Minecraft Discord, they took the account (presumably) and now I cant sign in but can still play the game? My skin was changed involuntarily aswell so I know someones tampered with it.
Windows for home | Other | Gaming
3,764 questions
asked 2026-03-14T00:32:12.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Foundrn
0
Reputation points
answered 2026-03-14T01:05:49.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
39,430
Reputation points
Independent Advisor
1 answer
How to activate CoPilot in OneNote on Mac
I see CoPilot in the ribbon but it is grayed out. Nor do I see a place to create a CoPilot Notebook. What am I missing? P.S. License is Microsoft 365 Premium.
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
512 questions
asked 2026-03-14T00:19:10.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Paul Allyn
0
Reputation points
commented 2026-03-14T01:05:25.2666667+00:00
Paul Allyn
0
Reputation points
2 answers
One of the answers was accepted by the question author.
One Drive has emptied all folders of content
My not for profit One Drive account has had all folders emptied of content without any human intervention. Folders still visible but noone at home. There are a large number of files in the recycle bin all dated 4 March. What major system glitch has…
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
654 questions
asked 2026-03-13T06:08:41.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rick Bayley
20
Reputation points
accepted 2026-03-14T01:05:05.65+00:00
Rick Bayley
20
Reputation points
1 answer
I bought a 20 dollar gift card and its saying its already been used if I haven't used it since I first purchased
I purchased a 20 dollar Xbox gift card and its saying it has no funds i haven't used it anywhere and I still have purchased receipt
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,295 questions
asked 2026-02-21T18:00:09.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JORGE ARCE
0
Reputation points
commented 2026-03-14T01:01:08.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Charles Edwards
0
Reputation points
2 answers
I need to send my Surface laptop in for repair or replacement
My Surface laptop lost wi-fi capabilities and needs to be sent in for repair or replacement.
Surface | Surface Laptop | Network
217 questions
asked 2026-03-13T15:47:41.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Erin Pitcher
0
Reputation points
answered 2026-03-14T00:58:07.7666667+00:00
S.Sengupta
30,691
Reputation points MVP
Volunteer Moderator
1 answer
I am not able to add back my daughter account in the family link
After sending the invitation, after pressing accept button I login from her account but it gives me the error that You're already in a family group!!!. Kindly need the support. Regards,
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
890 questions
asked 2026-03-13T21:13:06.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nabeel Khan
0
Reputation points
answered 2026-03-14T00:54:27.08+00:00
Jeronimo Fuerte
39,430
Reputation points
Independent Advisor
1 answer
I'm not receiving log in codes nor activation keys from other websites. Where are the support agents?
I purchased Movavi video editor years ago, got a new laptop, and unfortunately am trying to transfer program files to the new one. Also unfortunate, years ago I used Outlook/Hotmail as my email. I have not gotten any emails that I need EXCEPT spam and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,762 questions
asked 2026-03-14T00:46:34.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 40%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lauren Henderson
0
Reputation points
answered 2026-03-14T00:50:49.2333333+00:00
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