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I wrote Endpoint administrator exam on 3rd March 2025, and I cleared it. I have mail confirmation Aswell. now that

[Moderator note: personal info/images removed] Moved from Microsoft 365 and Office | Subscription, account, billing | For education | Other

Community Center | Not monitored
asked 2026-03-10T05:15:30.0166667+00:00
Suresh Lakka 0 Reputation points
edited the question 2026-03-10T05:24:55.62+00:00
Doris V 1,605 Reputation points Microsoft External Staff Moderator
2 answers

unable to close account. no verification code being sent to registered phone

unable to close outlook email verification number not being sent to the registered phone

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-08T12:27:56.96+00:00
Peter Osterloff 0 Reputation points
edited a comment 2026-03-10T05:16:05.62+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
2 answers

I cannot see any new emails in outlook

I cannot see any new emails in outlook, except a couple that go to junk mail. Nothing is visible in my inbox.

Outlook | Web | Outlook.com | Email
asked 2026-03-08T09:55:32.19+00:00
Tony macaroni 0 Reputation points
edited a comment 2026-03-10T05:15:24.75+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
3 answers

Why am I not receiving email?

I've tried to send email to my hotmail/outlook account. It doesn't arrive and this happens on outlook on PC and on my phone. I have plenty of storage. I did change my password about a week ago, but it works fine to sign on here.

Outlook | Web | Outlook.com | Email
asked 2026-03-07T23:34:08.1633333+00:00
Barbara Headrick 0 Reputation points
commented 2026-03-10T05:13:47.08+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
3 answers

After the latest windows update wifi is not working properly

Hey, after I updated to the latest 24h2, now my wifi drivers need to be constantly uninstalled then reinstalled. I have done this maybe 10 times and have tried uninstalling the updates but for some reason you guys wont allow me to. Now the device cannot…

Windows for home | Windows 11 | Windows update
asked 2025-07-10T17:52:55.5233333+00:00
Biggo Kano 45 Reputation points
commented 2026-03-10T05:13:30.8166667+00:00
Kenneth Rostron 0 Reputation points
2 answers One of the answers was accepted by the question author.

Installation problem with win 11

Did a clean re-install of win 11 Pro but once it finished it had become win 11 Home. It activated as home. It was Home when I purchased the desktop so I used my Pro licence to change it. Can't find my old Pro disk to change so is there anything I can do…

Windows for home | Windows 11 | Licensing and activation
asked 2026-03-10T04:12:38.8533333+00:00
Peter Woodhouse 40 Reputation points
accepted 2026-03-10T05:10:52.0266667+00:00
Peter Woodhouse 40 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Update from 24H2 to 25H2 bricked my windows, had to clean install now windows won't activate!!!

After windows did an automatic update after an install and shutdown situation, the next time my PC was booted it at first went into a temporary user mode, then after a reboot it would no longer boot at all. The automatic repair did not work either. After…

Windows for home | Windows 11 | Licensing and activation
asked 2026-03-09T03:10:17.8966667+00:00
EricN 20 Reputation points
commented 2026-03-10T05:08:53.6366667+00:00
Sin-D 9,925 Reputation points Microsoft External Staff Moderator
2 answers

URGENT request: Office 365 Global Admin locked out

I am a solo admin and global admin to my business office 365 account and domain. I have spent the last 3 hours trying to get anywhere with the AI on the phone where it cannot even understand letters to even get to where I can lodge what I am calling…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-09T06:03:21.78+00:00
Anastasia s 0 Reputation points
commented 2026-03-10T05:08:46.4066667+00:00
Darren-Ng 10,375 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Azure Key Vault API version 2026-02-01

Hello All, We are getting alert "On 27 February 2027, all Azure Key Vault API versions prior to 2026-02-01 will be retired. Azure Key Vault API version 2026-02-01—releasing in February 2026—introduces an important security update: Azure…

Azure Key Vault
Azure Key Vault

An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.

1,565 questions
asked 2026-01-30T10:56:44.87+00:00
Vikas Verma (HCL TECHNOLOGIES CORPORATE SER) 65 Reputation points Microsoft External Staff
commented 2026-03-10T05:07:34.54+00:00
Amit Tiwari 0 Reputation points
2 answers

How to fix Windows search not loading

Whenever i try to search something using the search bar, it just keeps loading and doesn't search anything

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-01-11T19:54:58.16+00:00
Tondaa 123 5 Reputation points
edited an answer 2026-03-10T05:05:37.4933333+00:00
Daniel Ripley 0 Reputation points
1 answer

How do I get a receipt for my subscription

How do I print off receipts for my subscription payments

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-28T19:07:42.6633333+00:00
Gwen Watson 5 Reputation points
commented 2026-03-10T04:56:47.28+00:00
jerry Duda 0 Reputation points
3 answers

Excel will not allow me to save.

I deleted and reloaded 2021 version of Microsoft Excel with no success. I bought the new version 2024 home and the problem persisted. I opened old and new documents and I still get the same results and you see in the image above. Can you please help…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-07T18:03:02.7333333+00:00
McMee 0 Reputation points
answered 2026-03-10T04:48:33.75+00:00
McMee 0 Reputation points
12 answers

live support chat

Anyone have a link for live support chat, Ive been trying to unlock my hotmail account for over a month, and had to create a new outlook email account. Now I get a notification that the outlook one has been compromised too.. Would just like to chat with…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-03T18:25:58.2266667+00:00
Brandon Semmes 0 Reputation points
answered 2026-03-10T04:46:37.3466667+00:00
Alexandr S 105K Reputation points Independent Advisor
2 answers

Cannot log into Win 11 Pro on a new computer. Keeps telling me password is incorrect for the Administrator account.

Cannot log into Win 11 Pro on a new computer. Keeps telling me password is incorrect for the Administrator account. I only use two passwords and neither works. Even tried using on screen keyboard. Haven't had time to make a reset flashdrive.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-10T00:49:49.6933333+00:00
William Graves 0 Reputation points
answered 2026-03-10T04:45:28.43+00:00
Ramesh Srinivasan 80,890 Reputation points Independent Advisor
1 answer

I cannot save word documents on my macbook air, how do i fix this?

When I try and save my word documents either a pop up comes up saying I don’t have permission to do this, or it won’t let me name the document and choose a place for it to go on my macbook air.  I now can’t save any of my documents, so I went onto…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-03-09T00:49:58.83+00:00
WEIGHT, Mariska (mweig3) 0 Reputation points
commented 2026-03-10T04:45:25.93+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Black screen with cursor problem after feb windows 11 patch

Hello , we are facing a black screen with cursor problem after February patch installed, can't do anything yet, trying to restore , startup repair, dism command, sfc does not run . not going on safe mode still frustrating now . please if have any…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-03-05T04:38:32.66+00:00
Pritesh Salve 45 Reputation points
commented 2026-03-10T04:44:18.82+00:00
Pritesh Salve 45 Reputation points
1 answer

Old VersaPoint RF wireless keyboard works in WinXP not in Win7 or Win10?

Hi all, I've had this old wireless keyboard for a while: VersaPoint RF, Model VP6210.The keyboard works fine in WinXP. I used it in an old Shuttle XPC computer with WinXP and that was working fine. I just plugged it into an ancient HP with WinXP and it…

Windows for home | Windows 10 | Devices and drivers
asked 2026-03-10T01:50:35.1566667+00:00
David 71 Reputation points
answered 2026-03-10T04:37:13.2033333+00:00
Alexandr S 105K Reputation points Independent Advisor
3 answers

How to install/add Powershell 2.0 to Windows update 25H2?

How can I add PowerShell 2.0 to a Windows 11 Version 25H2 update?

Windows for home | Windows 11 | Apps
asked 2025-10-28T13:53:14.2766667+00:00
Roger Whitsett 10 Reputation points
commented 2026-03-10T04:36:59.3966667+00:00
Leo Gillet 0 Reputation points
2 answers

E-mail bloqueado

Estou com meu e-mail bloqueado e não estou conseguindo recuperar a senha. Quando tento, aparece a seguinte mensagem: “Tente outro método de verificação. Esse método de verificação não está funcionando no momento.” Preciso recuperar o acesso com urgência,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-26T15:30:43.21+00:00
Juliana Melo 0 Reputation points
answered 2026-03-10T04:35:20.3166667+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
2 answers

I cannot find many of my documents since the last system update

Since the last microsoft update, I cannot find many of my files? Can you tell me where they may be stored?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-03-08T02:13:24.66+00:00
Loretta McNeir 0 Reputation points
commented 2026-03-10T04:35:01.1033333+00:00
Sin-D 9,925 Reputation points Microsoft External Staff Moderator