4,889 questions
3 answers
how to fix my audio PLS HELP!!!
basically when my headphones are plugged in and all that my laptop still just says no audio device found there full in aswell and i dont know how to fix , also my laptop speakers are not appearing either
Windows for home | Windows 11 | Gaming
asked 2026-03-01T23:17:36.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Henry Delooze
0
Reputation points
answered 2026-03-03T00:15:09.59+00:00
Ferdinand Nanalig
29,700
Reputation points
Independent Advisor
1 answer
Xbox not showing any recent purchases for minecraft that was gifted and viewed but never redeemed
I gifted a copy of Minecraft to my friend, because the code had already been viewed, the Xbox website shows that I have no recent purchases, and I am unable to refund the copy even though it was never redeemed, since I sent it in the wrong region and she…
Windows for home | Other | Gaming
3,762 questions
asked 2026-03-03T00:13:35.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
keo
0
Reputation points
answered 2026-03-03T00:13:49.24+00:00
Q&A Assist
2 answers
account got hacked
my other email adress got hacked, last time i got into the account and looked into the send messengers and i saw that he 'the hacker' sold my account and many others so i added a 2 way autenticator but now its all blocked. he changed the mail to he's and…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,313 questions
asked 2026-03-02T23:01:56.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 91%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
lichte duif
0
Reputation points
edited the question 2026-03-03T00:13:20.86+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
2 answers
How to stop incorrect renewal notices from Microsoft when 365 was from third-party retalier
We are getting 365 renewal notices incorrectly. We auto-renewed in Nov. via Best Buy whom we bought 365 from originally years ago. The renewal notices stop projects my wife is working on in Excel frequently.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,643 questions
asked 2026-03-02T23:11:11.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jim Previte
0
Reputation points
commented 2026-03-03T00:09:00.51+00:00
EmilyS726
232.1K
Reputation points
Independent Advisor
1 answer
Minecraft gift refund
Recently,i bought a gift for my friend(4 days ago),We both live in Azerbaijan(the same region)but still he cannot redeem it.We thought that there is some sort of technical mistake of Microsoft and decided to refund the game,but when we tried to refund…
Windows for home | Other | Gaming
3,762 questions
asked 2025-08-02T14:39:42.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rasim Alizade
15
Reputation points
commented 2026-03-03T00:06:14.6566667+00:00
keo
0
Reputation points
1 answer
My product key wont set up
Sorry, we can't set up your account right now how do i get it to work
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,530 questions
asked 2026-03-02T23:25:15.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 88%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laci Rose
0
Reputation points
answered 2026-03-03T00:04:33.8366667+00:00
John Jefferson Doyon
69,835
Reputation points
Independent Advisor
2 answers
Extremely slow upload/download speeds.
Hello, i am experiencing extremely slow download and upload speeds on my laptop for about 1 month. Speedtest shows around 160 mbps (its also slower than normal, usually i get around 200 mbps) download speeds, however everything is extremely slow…
Windows for home | Windows 11 | Internet and connectivity
5,245 questions
asked 2026-02-25T17:56:22.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 40%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Carl Johnson
5
Reputation points
commented 2026-03-03T00:03:16.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
6,925
Reputation points Microsoft External Staff
Moderator
1 answer
What do i do when my account was compromised, and the original email was deleted?
there was a data breach on my account and a hacker took it, changed everything to his stuff like email, phone number, recovery email, etc. I'm questioning this from my alternate account, my mom does not believe she can contact Microsoft and give them her…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,313 questions
asked 2026-03-02T23:46:15.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tyler hilbert
0
Reputation points
edited the question 2026-03-03T00:02:05.76+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
Voice access Hello command remains stuck with status "working on it" after a restart, works fine after hibernation or sleep Or locked I screen
If the computer is awake or if it comes out of hibernation or sleep, the Voice Access hello command works OK, but if I restart the PC, it recognizes the command but doesn't dismiss the screen. The status on The Voice access bar keeps showing as…
Windows for home | Windows 11 | Input and language
1,943 questions
asked 2026-02-27T11:42:30.34+00:00
Shishir Tanwar
81
Reputation points
commented 2026-03-02T23:59:38.4566667+00:00
Emma1-N
6,925
Reputation points Microsoft External Staff
Moderator
1 answer
recuperacion LLave de Bitlocker
buena noche mi pc me pide una clave de Bitlocker que no se cual es ....
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,431 questions
asked 2026-03-02T23:54:04.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 31%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andres Dario Lopez Rojas - Auxiliar Administrativo
0
Reputation points
answered 2026-03-02T23:58:39.69+00:00
Andres Dario Lopez Rojas - Auxiliar Administrativo
0
Reputation points
2 answers
get this fix.
Im Haveing truble with download wild tangent app and gams that i one
Windows for home | Windows 11 | Gaming
4,889 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFU%3C/text%3E%3C/svg%3E)
2 answers
Double Billed for 365
I paid to download 365, but the first download failed. The following day I started over and the download was successful. But now I have been charged for two downloads. Order number 9336352591, and a second: 1266572451. I don't want to read endless…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,530 questions
asked 2026-03-02T23:11:38.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Frank Hanson
0
Reputation points
answered 2026-03-02T23:53:08.3233333+00:00
Stefan Blom
340.5K
Reputation points MVP
Volunteer Moderator
1 answer
Printer and login issues
Hi, I've been having an issue with my microsoft printer driver giving an error that it cannot find the file I'm attempting to print despite it being saved on my desktop under various filenames including "file.pdf" to avoid possible…
Windows for home | Windows 11 | Accounts, profiles, and login
9,127 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Urgent: Locked out of Windows and Microsoft Accounts - Multi-Factor Authentication (MFA) Recovery Required
To whom it may concern, I am writing to request urgent assistance regarding my Microsoft accounts (******@hotmail.com and ******@outlook.com). I am currently unable to access my computer and my work/study tools due to a critical failure in my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,301 questions
asked 2026-03-02T23:51:56.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Alejandro Gil Ordoñez
0
Reputation points
answered 2026-03-02T23:52:16.74+00:00
Q&A Assist
1 answer
how to fix Microsoft office rejecting while am typing...?
office 2021 is rejecting itself while am typing, how to fix the problem ??
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,148 questions
asked 2026-02-27T08:46:36.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 55.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
raphael Chisenga
0
Reputation points
commented 2026-03-02T23:49:44.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
9,085
Reputation points Microsoft External Staff
Moderator
2 answers
I am not getting new emails
I am not getting new emails I got new subscription
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,064 questions
asked 2026-03-02T15:45:07.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
John A Zanazzi
0
Reputation points
edited an answer 2026-03-02T23:48:56.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
13,320
Reputation points Microsoft External Staff
Moderator
0 answers
Still waiting on Identity Validation for Organization
Can I get some help understanding why this isn't validated yet I've provided all the things.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
795 questions
asked 2026-03-02T23:48:39.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 72%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Peter Elias
0
Reputation points
asked 2026-03-02T23:48:39.71+00:00
Peter Elias
0
Reputation points
1 answer
Your organization has not enabled Microsoft Forms for your current account error
HI, I am having issues accessing Microsoft Forms. I added MS 365 business basic license (non-profit account) to my account today and added myself as a user under the Forms app but when I go to https://forms.office.com/ it shows - Your organization has…
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,015 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES5%3C/text%3E%3C/svg%3E)
4 answers
How do I get Word (and other apps) to stop being read-only?
Word is read-only although I have a valid Office Home and Business 2021 license. The website is demanding that I activate 365. Maybe I once hit a button about 365 - if so how do I undo that?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,397 questions
asked 2025-11-12T13:39:47.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lucy Meadows
0
Reputation points
commented 2026-03-02T23:47:01.6566667+00:00
Stefan Blom
340.5K
Reputation points MVP
Volunteer Moderator
2 answers
now have unlicensed office products when they are suppose to be free included
It appears that an update possibly occurred to my computer and i can no longer use my free included office software. I now receive error on my word and excel documents that it's unlicensed. What did they do and how can we remove and fix this back to my…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,015 questions
asked 2026-03-02T23:15:07.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Liz Stella
0
Reputation points
edited an answer 2026-03-02T23:44:06.6166667+00:00
Stefan Blom
340.5K
Reputation points MVP
Volunteer Moderator