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3 answers

how to fix my audio PLS HELP!!!

basically when my headphones are plugged in and all that my laptop still just says no audio device found there full in aswell and i dont know how to fix , also my laptop speakers are not appearing either

Windows for home | Windows 11 | Gaming
asked 2026-03-01T23:17:36.71+00:00
Henry Delooze 0 Reputation points
answered 2026-03-03T00:15:09.59+00:00
Ferdinand Nanalig 29,700 Reputation points Independent Advisor
1 answer

Xbox not showing any recent purchases for minecraft that was gifted and viewed but never redeemed

I gifted a copy of Minecraft to my friend, because the code had already been viewed, the Xbox website shows that I have no recent purchases, and I am unable to refund the copy even though it was never redeemed, since I sent it in the wrong region and she…

Windows for home | Other | Gaming
asked 2026-03-03T00:13:35.3166667+00:00
keo 0 Reputation points
answered 2026-03-03T00:13:49.24+00:00
Q&A Assist
2 answers

account got hacked

my other email adress got hacked, last time i got into the account and looked into the send messengers and i saw that he 'the hacker' sold my account and many others so i added a 2 way autenticator but now its all blocked. he changed the mail to he's and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-02T23:01:56.9533333+00:00
lichte duif 0 Reputation points
edited the question 2026-03-03T00:13:20.86+00:00
Gérard Oomens 122.6K Reputation points Volunteer Moderator
2 answers

How to stop incorrect renewal notices from Microsoft when 365 was from third-party retalier

We are getting 365 renewal notices incorrectly. We auto-renewed in Nov. via Best Buy whom we bought 365 from originally years ago. The renewal notices stop projects my wife is working on in Excel frequently.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-02T23:11:11.42+00:00
Jim Previte 0 Reputation points
commented 2026-03-03T00:09:00.51+00:00
EmilyS726 232.1K Reputation points Independent Advisor
1 answer

Minecraft gift refund

Recently,i bought a gift for my friend(4 days ago),We both live in Azerbaijan(the same region)but still he cannot redeem it.We thought that there is some sort of technical mistake of Microsoft and decided to refund the game,but when we tried to refund…

Windows for home | Other | Gaming
asked 2025-08-02T14:39:42.9266667+00:00
Rasim Alizade 15 Reputation points
commented 2026-03-03T00:06:14.6566667+00:00
keo 0 Reputation points
1 answer

My product key wont set up

Sorry, we can't set up your account right now how do i get it to work

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-02T23:25:15.7066667+00:00
Laci Rose 0 Reputation points
answered 2026-03-03T00:04:33.8366667+00:00
John Jefferson Doyon 69,835 Reputation points Independent Advisor
2 answers

Extremely slow upload/download speeds.

Hello, i am experiencing extremely slow download and upload speeds on my laptop for about 1 month. Speedtest shows around 160 mbps (its also slower than normal, usually i get around 200 mbps) download speeds, however everything is extremely slow…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-02-25T17:56:22.1333333+00:00
Carl Johnson 5 Reputation points
commented 2026-03-03T00:03:16.97+00:00
Emma1-N 6,925 Reputation points Microsoft External Staff Moderator
1 answer

What do i do when my account was compromised, and the original email was deleted?

there was a data breach on my account and a hacker took it, changed everything to his stuff like email, phone number, recovery email, etc. I'm questioning this from my alternate account, my mom does not believe she can contact Microsoft and give them her…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-02T23:46:15.73+00:00
Tyler hilbert 0 Reputation points
edited the question 2026-03-03T00:02:05.76+00:00
Gérard Oomens 122.6K Reputation points Volunteer Moderator
1 answer

Voice access Hello command remains stuck with status "working on it" after a restart, works fine after hibernation or sleep Or locked I screen

If the computer is awake or if it comes out of hibernation or sleep, the Voice Access hello command works OK, but if I restart the PC, it recognizes the command but doesn't dismiss the screen. The status on The Voice access bar keeps showing as…

Windows for home | Windows 11 | Input and language
asked 2026-02-27T11:42:30.34+00:00
Shishir Tanwar 81 Reputation points
commented 2026-03-02T23:59:38.4566667+00:00
Emma1-N 6,925 Reputation points Microsoft External Staff Moderator
1 answer

recuperacion LLave de Bitlocker

buena noche mi pc me pide una clave de Bitlocker que no se cual es ....

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-02T23:54:04.6666667+00:00
answered 2026-03-02T23:58:39.69+00:00
2 answers

get this fix.

Im Haveing truble with download wild tangent app and gams that i one

Windows for home | Windows 11 | Gaming
asked 2026-02-21T19:37:55.25+00:00
frank usa 0 Reputation points
commented 2026-03-02T23:54:04.31+00:00
frank usa 0 Reputation points
2 answers

Double Billed for 365

I paid to download 365, but the first download failed. The following day I started over and the download was successful. But now I have been charged for two downloads. Order number 9336352591, and a second: 1266572451. I don't want to read endless…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-02T23:11:38.5733333+00:00
Frank Hanson 0 Reputation points
answered 2026-03-02T23:53:08.3233333+00:00
Stefan Blom 340.5K Reputation points MVP Volunteer Moderator
1 answer

Printer and login issues

Hi, I've been having an issue with my microsoft printer driver giving an error that it cannot find the file I'm attempting to print despite it being saved on my desktop under various filenames including "file.pdf" to avoid possible…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-27T21:33:18.7533333+00:00
Kizlan - 0 Reputation points
commented 2026-03-02T23:52:43.2733333+00:00
Emma1-N 6,925 Reputation points Microsoft External Staff Moderator
1 answer

Urgent: Locked out of Windows and Microsoft Accounts - Multi-Factor Authentication (MFA) Recovery Required

To whom it may concern, I am writing to request urgent assistance regarding my Microsoft accounts (******@hotmail.com and ******@outlook.com). I am currently unable to access my computer and my work/study tools due to a critical failure in my…

Microsoft Security | Microsoft Authenticator
asked 2026-03-02T23:51:56.2+00:00
Alejandro Gil Ordoñez 0 Reputation points
answered 2026-03-02T23:52:16.74+00:00
Q&A Assist
1 answer

how to fix Microsoft office rejecting while am typing...?

office 2021 is rejecting itself while am typing, how to fix the problem ??

Microsoft 365 and Office | Other
asked 2026-02-27T08:46:36.5366667+00:00
raphael Chisenga 0 Reputation points
commented 2026-03-02T23:49:44.4566667+00:00
Katerina-N 9,085 Reputation points Microsoft External Staff Moderator
2 answers

I am not getting new emails

I am not getting new emails I got new subscription

Microsoft 365 and Office | Office Online Server
asked 2026-03-02T15:45:07.47+00:00
John A Zanazzi 0 Reputation points
edited an answer 2026-03-02T23:48:56.79+00:00
Dora-T 13,320 Reputation points Microsoft External Staff Moderator
0 answers

Still waiting on Identity Validation for Organization

Can I get some help understanding why this isn't validated yet I've provided all the things.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

795 questions
asked 2026-03-02T23:48:39.71+00:00
Peter Elias 0 Reputation points
1 answer

Your organization has not enabled Microsoft Forms for your current account error

HI, I am having issues accessing Microsoft Forms. I added MS 365 business basic license (non-profit account) to my account today and added myself as a user under the Forms app but when I go to https://forms.office.com/ it shows - Your organization has…

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-03-02T23:07:13.8133333+00:00
SPat-5203 0 Reputation points
answered 2026-03-02T23:47:42.9233333+00:00
EmilyS726 232.1K Reputation points Independent Advisor
4 answers

How do I get Word (and other apps) to stop being read-only?

Word is read-only although I have a valid Office Home and Business 2021 license. The website is demanding that I activate 365. Maybe I once hit a button about 365 - if so how do I undo that?

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-11-12T13:39:47.6333333+00:00
Lucy Meadows 0 Reputation points
commented 2026-03-02T23:47:01.6566667+00:00
Stefan Blom 340.5K Reputation points MVP Volunteer Moderator
2 answers

now have unlicensed office products when they are suppose to be free included

It appears that an update possibly occurred to my computer and i can no longer use my free included office software. I now receive error on my word and excel documents that it's unlicensed. What did they do and how can we remove and fix this back to my…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-02T23:15:07.0833333+00:00
Liz Stella 0 Reputation points
edited an answer 2026-03-02T23:44:06.6166667+00:00
Stefan Blom 340.5K Reputation points MVP Volunteer Moderator