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Blank White Screen for Microsoft Learn Settings and Profile

I have just created a new Microsoft account and subsequently a new Microsoft Learn account. I can access my homepage effectively, but when I try to access "Settings", "Profile", or attempt to schedule an exam, I get a blank white…

Community Center | Not monitored
asked 2026-02-05T05:42:37.5133333+00:00
Ansh Agarwal 80 Reputation points
answered 2026-02-05T10:46:43.7766667+00:00
Gérard Oomens 123.5K Reputation points Volunteer Moderator
2 answers

Locked out and recovery not working

I have asked two questions but can't locate them on here. My wife has been locked out of her email account. She has completed numerous recovery forms and none have worked. Her mobile number used for two step verification won't work either. We were told…

Outlook | Web | Outlook.com | Email
asked 2026-02-05T10:05:51.91+00:00
Jordan Rowe 0 Reputation points
answered 2026-02-05T10:46:33.74+00:00
Kayece Jan Mae Amizola 15,020 Reputation points Independent Advisor
1 answer

Reprogramar examen MB 800

Buenos días, Necesito reprogramar el examen MB800 y cuando intento acceder a mi perfil para hacerlo me sale todo en blanco. Ruego se pongan en contacto cuanto antes para poder reprogramar la fecha de examen. Gracias Moved from Microsoft 365 and Office |…

Community Center | Not monitored
asked 2026-02-05T10:00:08.0466667+00:00
Salvador Romero Tarifa 0 Reputation points
answered 2026-02-05T10:43:36.0133333+00:00
Gérard Oomens 123.5K Reputation points Volunteer Moderator
1 answer

How can I retrieve my Microsoft exam invoice

Hello, I recently acquired the Microsoft AI-102 Certification exam, and it was paid by my company, so I would like to retrieve an invoice for it, but when I try to access my profile I get nothing on the page, only console errors: As well as Network…

Community Center | Not monitored
asked 2026-02-05T08:56:22.44+00:00
Martin Petrushevski 0 Reputation points
answered 2026-02-05T10:43:00.2533333+00:00
Gérard Oomens 123.5K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Credentials Dashboard showing blank white page after passing PL-300

Hello, I am trying to access my PL-300 (Microsoft Certified: Power BI Data Analyst Associate) certificate, but every time I navigate to the "Credentials" or "Certifications" tab on my Microsoft Learn profile, I only see a blank white…

Community Center | Not monitored
asked 2026-02-05T02:43:41.56+00:00
Avinash Desai 45 Reputation points
commented 2026-02-05T10:42:22.3533333+00:00
Michael Cheung 0 Reputation points
1 answer

I am unable to sign in to azure ai foundary

It says we are unable to sign you in, it is looping between authentication and loading We couldn't sign you in. Please try again.

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,578 questions
asked 2026-01-29T19:02:09.02+00:00
Sahith Krishna 20 Reputation points
commented 2026-02-05T10:41:13.3933333+00:00
SRILAKSHMI C 19,090 Reputation points Microsoft External Staff Moderator
3 answers

My Microsoft learning account profile not shown any data

Hello Team, My Microsoft account not shown any data in profile section. but today exam is scheduled please help to get out. Moved from Microsoft 365 and Office | Other

Community Center | Not monitored
asked 2026-02-05T09:21:24+00:00
Vaibhav Ekhande 0 Reputation points
edited the question 2026-02-05T10:40:42.11+00:00
Gérard Oomens 123.5K Reputation points Volunteer Moderator
1 answer

Not able to Login to Azure Portal using Personal Microsoft Account getting stuck on Authenticator App Screen but the popup never appears.

Hello Team, I am also facing a similar issue of not being able to login to Azure Portal using my personal MS account. My personal MS account has correct MFA and I am able to access almost everything like O365, Office, MS Pages etc. However, for some…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-04T13:48:05.2966667+00:00
Anshuman Chatterjee 0 Reputation points
answered 2026-02-05T10:35:22.6866667+00:00
Rukmini 42,510 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My Sql costs are very high for what is hundreds of rows of data that is only accessed by one user for a few hours a day

I have 100,000 free seconds and they have been used up in 2 days. How can I see why that is and resolve it? I have this setup, used space is 118mb, my compute utilization in the last 7days has not averaged more than 0.3% Free - General Purpose -…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,827 questions
asked 2026-02-03T23:33:21.5366667+00:00
Vic Johnston 40 Reputation points
accepted 2026-02-05T10:32:32.88+00:00
Vic Johnston 40 Reputation points
1 answer

Tenant Lockout - Sole Global Administrator Account Deleted

I accidentally deleted the user associated with my tenant and logging email, so now every time I try to access my Azure portal, I'm informed that I have no access to the tenant. I also don't have a breaking glass account. Do you know how I can fix…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

864 questions
asked 2026-01-26T09:01:27.2+00:00
commented 2026-02-05T10:31:07.0066667+00:00
3 answers One of the answers was accepted by the question author.

I can't get out of black screen with code 0x0000098. Please help me.

Please help me to fix that. I have installed a USB Flashdrive that already contains the Windows installer, I have also changed the boot order in the BIOS to make the USB the first. I've tried both UEFI and Legacy modes in the BIOS to set the boot order.…

Windows for home | Other | Install and upgrade
asked 2025-12-17T23:46:30.15+00:00
Putri R 20 Reputation points
answered 2026-02-05T10:28:59.4133333+00:00
116422 kaize 0 Reputation points
1 answer

cant install python i tried heaps of trouble shooting plz help

i keep getting this error

Windows for home | Windows 11 | Apps
asked 2026-02-05T10:19:20.76+00:00
sam barakat 0 Reputation points
answered 2026-02-05T10:25:55.9566667+00:00
ppavle 5,285 Reputation points Volunteer Moderator
1 answer

Complaint / Compensation demand

Hello, Please see this case number and all the notes lodged here - [moderator's note: PII removed] We hereby request compensation for the Outlook outage and what damages it caused us and all our users. A 1 year waived subscription is more than a…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-04T11:02:09.35+00:00
Elliot 0 Reputation points
answered 2026-02-05T10:22:55.52+00:00
Vikki-T 5,905 Reputation points Microsoft External Staff Moderator
1 answer

Has Microsoft recently enforced a maximum $top limit of 30 for the Places API endpoint /places/{roomList}/microsoft.graph.roomList/rooms?

Beginning the week of Feb 2–February 5, 2026, calls to the Microsoft Graph Places API endpoint /places/{roomList}/microsoft.graph.roomList/rooms started returning HTTP 400 with the message: ‘The limit of 30 for top query has been exceeded. The value from…

Microsoft Security | Microsoft Graph
asked 2026-02-05T10:13:36.96+00:00
94179705 5 Reputation points
commented 2026-02-05T10:20:42.0133333+00:00
94179705 5 Reputation points
4 answers One of the answers was accepted by the question author.

Using Azure to develop AI apps without having to use a programming language

I am a business owner, and performed software development many years age, but do not have the skills to program currently. However, I would like to use Azure to develop AI apps for my business, without having to learn a programming language. Is it…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,578 questions
asked 2026-01-31T20:39:13.16+00:00
Art Mehos 20 Reputation points
commented 2026-02-05T10:20:04.6133333+00:00
Anonymous
0 answers

Can’t get verification codes

I got a new phone, but this phone has been unable to receive the confirmation code from the authenticator.I'm trying to log in to the authenticator on my new phone, but I keep failing to receive the verification code sent by him.Please help me,I can’t…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-03T08:22:38.01+00:00
Mingyu Yang 0 Reputation points
commented 2026-02-05T10:17:57.0666667+00:00
Raja Pothuraju 47,640 Reputation points Microsoft Employee Moderator
2 answers

I could not be able to install Office home & student 2021

I could not be able to install Office home & student 2021 in my laptop

Windows for home | Windows 11 | Install and upgrade
asked 2026-02-05T09:39:56.8766667+00:00
Erinda Shah 0 Reputation points
answered 2026-02-05T10:14:59.8566667+00:00
DaveM121 888.6K Reputation points Independent Advisor
3 answers

Videos pause when I move my laptop, anytime I pick it up or put it down

Every time I pick up or put down my laptop, any video I'm playing pauses or stops. All streaming platforms (Netflix, Hulu, YouTube tv etc). I have not found any settings to fix this or any other search results online. Looking for a way to switch this…

Windows for home | Other | Performance and system failures
asked 2026-02-03T06:44:25.2466667+00:00
Chris Hokamp 0 Reputation points
edited a comment 2026-02-05T10:13:41.8633333+00:00
Ian-T 7,755 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Azure SSIS Integration Runtime fails to start with CatalogDbBelongsToAnotherIR error

I created an Azure Data Factory and configured a new Azure SSIS Integration Runtime (IR) using an existing SQL Server / SQL Managed Instance that already contains an SSISDB catalog. When attempting to start the new SSIS IR, it fails with the following…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,169 questions
asked 2026-02-05T08:52:03.54+00:00
Ishika Raiyani 20 Reputation points
accepted 2026-02-05T10:12:35.2866667+00:00
Ishika Raiyani 20 Reputation points
3 answers One of the answers was accepted by the question author.

DatabaseMail.exe fails after SQL Server 2022 from CU22 to CU23 - Missing Microsoft.SqlServer.DatabaseMail.XEvents.dll

Product: SQL Server 2022 Enterprise Edition Affected Versions: CU23 Component: Database Mail Summary: Database Mail fails to start or send emails after updating to SQL Server 2022 CU23 (also observed on CU22) with error indicating missing assembly…

SQL Server Database Engine
asked 2026-01-19T07:29:32.3466667+00:00
Musa YILMAZ 80 Reputation points
edited an answer 2026-02-05T10:07:38.9633333+00:00
Oliver 120 Reputation points