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4 answers One of the answers was accepted by the question author.

lost all data on OneDrive

hi, I just lost all data on my OneDrive. please write to support me on retrieving the data. this is super urgent. thank you. ****@insead.edu regards, Mia

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2025-08-04T14:17:02.0266667+00:00
ZHU Mia 20 Reputation points
edited a comment 2025-12-23T09:45:57.24+00:00
Anonymous
2 answers

Excel office 2024 asks for activation of office 365 ? refering to office 2019?

My Excel office 2024 suddenly does not allow me to save files anymore instead it asks me to activate (and pay) office 365 and saying something my office version 2029 does not support ......

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-12-23T09:10:37.4966667+00:00
Rene Gillijns 0 Reputation points
answered 2025-12-23T09:44:03.4666667+00:00
John Jefferson Doyon 70,900 Reputation points Independent Advisor
2 answers

Unable to Activate Windows 2025

Dear Team, We are unable to activate Windows 2025 Standard edition which we purchased couple of weeks back

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2025-12-23T06:22:06.0566667+00:00
Prashant Shetty 0 Reputation points
answered 2025-12-23T09:42:36.53+00:00
Domic Vo 22,035 Reputation points Independent Advisor
2 answers

Security Problem

A while ago I got an email to say someone wants an authentication code and if it wasn't me to ignore it which I did as it wasn't me. Now when I try to log in to my Microsoft account which I have forgotten the password it says it will send the details to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-22T08:05:02.5133333+00:00
Brian Waite 0 Reputation points
answered 2025-12-23T09:42:18.09+00:00
John Jefferson Doyon 70,900 Reputation points Independent Advisor
1 answer

Why is my account counting more conversions than are actually happening.

The account at times will randomly show more conversions than are in call rail. My google ads are always correct and I have triple checked all tags.

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

415 questions
asked 2025-12-23T07:24:08.39+00:00
Aron 0 Reputation points
edited an answer 2025-12-23T09:41:52.1766667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
2 answers

Facing issue with MFA

Dear Team, I hope you are doing well. I am writing to request urgent assistance in regaining access to my Microsoft Entra ID (Azure AD) tenant. I am the only Global Administrator in our organization, and after enforcing the “Phishing-resistant MFA…

Windows for business | Windows 365 Enterprise
asked 2025-12-08T11:59:44.6066667+00:00
Rahul Vishwakarma 0 Reputation points
edited a comment 2025-12-23T09:41:45.7566667+00:00
Ana M 0 Reputation points Moderator
1 answer

Azure SQL Database Hyperscale Serverless

I have a database in Azure. It's an SQL Database that runs only one process per day, just one in 24 hours. When this process runs, it consumes a lot of DTUs and CPU, requiring approximately 4 to 6 vcores. Therefore, I configured this database with a…

Azure SQL Database
asked 2025-12-10T12:50:29.5466667+00:00
Fernando Gutierrez 325 Reputation points
commented 2025-12-23T09:41:06.4933333+00:00
Anonymous
1 answer

How to recover global administrative control of an Azure tenant and associated subscriptions

I need assistance to transfer or recover global administrative control of an Azure tenant and associated subscriptions that I am funding. Context: • The Azure environment was established to support a business project. • I am the party funding…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-23T09:04:50.73+00:00
Neil Campbell 0 Reputation points
answered 2025-12-23T09:39:25.52+00:00
Thanmayi Godithi 10,205 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Windows 11 install has hung up for 20+ hours (don't turn off your PC) how long should it take?

I am installing Windows 11 on a new computer. It has stalled for over 20 hours with a message: Please keep your PC on and plugged in. Don't turn off your PC. How long should the install take? will it corrupt the install if I reboot? If there are…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-04-26T13:08:43.67+00:00
Owen Hughes 45 Reputation points
commented 2025-12-23T09:36:59.44+00:00
Malav Patel 0 Reputation points
0 answers

how to reactivate a tenant

My tenant has been disabled due to inactivity how do i reactivate

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

904 questions
asked 2025-12-15T11:59:37.69+00:00
Sean Buxton 5 Reputation points
commented 2025-12-23T09:36:32.0033333+00:00
Shubham Sharma 15,870 Reputation points Microsoft External Staff Moderator
2 answers

concrete guidance / docs on direct singed links to files that are saved in Azure Files

Hello, is there any documentation on how to create direct singed links to files that are saved in Azure Files? I have scimmed the docs https://learn.microsoft.com/en-us/azure/storage/files/ and did find anything. I have found this…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,510 questions
asked 2025-12-22T12:34:03.3033333+00:00
Robin Steil 0 Reputation points
answered 2025-12-23T09:34:02.5866667+00:00
Vallepu Venkateswarlu 9,650 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to sign in to "MSN Partner Program", but I am unable to get the invitation code

I am trying to sign in to the MSN Partner Program, but I am unable to get the invitation code. I have checked my email and spam folder, but I still have not received it, so I cannot access my account.

MSN Partner Hub | Other
asked 2025-12-23T09:32:54.4066667+00:00
Aditi Pathak 0 Reputation points
answered 2025-12-23T09:33:05.1866667+00:00

AI answer

2 answers

How to reset Authorization App as it doesn't work anymore with codes?

We have problems accessing our business Instagram account as we faced 2 issues: 1) authorization app gives us codes but they seem not to work as 2nd step of authorization (we have corrrect username and password) 2) ex collegaue that used this Instagram…

Windows for business | Windows 365 Business
asked 2025-12-23T08:45:13.7666667+00:00
Marina Kordić 0 Reputation points
answered 2025-12-23T09:31:00.95+00:00
HLBui 6,190 Reputation points Independent Advisor
2 answers

DSPM for AI

I came across the DSPM for AI security recommendations in the Purview portal, and I’m exploring it to learn more—especially the policy “Block elevated risk users from pasting or uploading sensitive info.” I have a few questions: Does this policy entirely…

Microsoft Security | Microsoft Purview
asked 2025-12-10T05:05:25.6133333+00:00
Vishnu Anand 300 Reputation points
commented 2025-12-23T09:26:54.1833333+00:00
Manoj Kumar Boyini 15,390 Reputation points Microsoft External Staff Moderator
1 answer

Django app on Azure App Service returns 500 Internal Server Error

I am deploying a Django application to Azure App Service (Linux) using Gunicorn and Python 3.11. An earlier issue related to a JavaScript MIME type error has been resolved. The application now starts but immediately returns a 500 Internal Server Error.

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

9,896 questions
asked 2025-12-17T03:11:33.6+00:00
Damion Barrett 20 Reputation points
edited a comment 2025-12-23T09:25:49.11+00:00
Aditya N 2,975 Reputation points Microsoft External Staff Moderator
0 answers

Activate Sandbox button missing in Microsoft Learn (AADSTS16000 Error)

Hello Microsoft Support Team, I am unable to see the "Activate Sandbox" button on any Azure exercise units in Microsoft Learn. I have confirmed the following: Login Status: I am successfully logged into my personal Microsoft account (live.com)…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-12-08T12:07:03.09+00:00
Nancy Ashraf 0 Reputation points
commented 2025-12-23T09:25:14.19+00:00
Shubham Sharma 15,870 Reputation points Microsoft External Staff Moderator
2 answers

i got no sound in my acer n24c9 in windows 11

I install Glary Utilities to manage the start-up apps, so I disable apps that i don't need but after restarting the sound was gone so I enable it again those apps i disable. But it didn't work, until I uninstalling/reinstalling audio driver, go to…

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-23T08:41:02.04+00:00
Noah Restor 0 Reputation points
answered 2025-12-23T09:23:48.6366667+00:00
John DeV 163.8K Reputation points Independent Advisor
1 answer

Microsoft support Legal Name

Unable to change Legal Name in my Microsoft Profile account   Mod moved from : Community Center | Discuss the Q&A site | Get started on Q&A

Community Center | Not monitored
asked 2025-12-23T05:30:47.0866667+00:00
RaghavanPattabi 0 Reputation points
edited the question 2025-12-23T09:17:18.98+00:00
simo-k 83,055 Reputation points Volunteer Moderator
1 answer

(Phone Link Duplicate Connections)—Android "Phone Link" Application has 3 connections to 1 computer: all connections are to the same device, cannot remove any of them.

My issue can be seen here and here. "Chillblast" was the name of my computer prior to being Factory Reset due to a Windows 11 25H2 update killing my device's tcpip.sys System32 File. That device, "Chillblast", effectively does not…

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-12-22T15:39:32.8166667+00:00
Blueverse 0 Reputation points
edited the question 2025-12-23T09:15:35.7833333+00:00
Lychee-Ng 20,290 Reputation points Microsoft External Staff Moderator
2 answers

unabale to access certain website

An error occurred while processing your request. Reference #219.cadce17.1766478789.14522784 https://errors.edgesuite.net/219.cadce17.1766478789.14522784

Microsoft Edge | Website issues | Windows 11
asked 2025-12-23T08:36:11.98+00:00
Fahim Ansari 0 Reputation points
answered 2025-12-23T09:11:56.2566667+00:00
Sumit D - IA 169.2K Reputation points Independent Advisor