Legacy outlook
Hi All couple of users have reported issue that they are unable to see emails in legacy outlook for MAC, when they switch to new outlook for MAC they are able to see the email. Please guide me.
unable to open onedrive
Hi All One of my Mac users is facing an issue with OneDrive. When he clicks OneDrive, he gets the error message below. Please guide me, as I use Windows and am not very familiar with Mac. Even after rebooting the laptop, the user is still experiencing…
Unable to add workspace on RDC for Mac
My RD client on my Mac computer was working a week ago. Yesterday I tried to access my Navy workspace and received an error message. I contacted Navy Helpdesk support and they had me delete the client app and reinstall. Upon doing that I'm not able to…
Microsoft Remote Desktop for Mac Error 0xc07
Good day, Community I work off of a Mac v.13.6.6 and a Windows v.10 build19045.4291, computer. I have 2 Active Directory accounts, my everyday JohnDoe account and my break glass JohnDoeAD account. I use MRD v.10.9.6 on the Mac to log into my Windows…
new outlook for MAC
Hi all I'm not very familiar with MAC as I use Windows. some users have reported an issue with Outlook for MAC. when User1 double-clicks on another user, let's say User2 in Outlook for MAC, under the overview tab of User2, User1 can see User2's contact…
Outlook does not display email contents
Hi All One of my user is facing an issue on Outlook for Mac. When the user triggers an email from Outlook, the email's text body is not visible for internal and external recipients receiving the emails. For some emails, recipients only see the signature,…
sync error
Hi All One of my user is facing issue with OneNote in outlook for MAC. OneNote is in readonly mode. User is unable to edit or modify any notes. user is getting the error. You can't edit this notebook because its location is no longer available. click…
Recent Files on Microsoft Word and PowerPoint from work account without being logged in (Mac)
I logged in to my work account (on Teams) on my home iMac a long time ago and promptly disconnected from it. None of my Microsoft Office programmes are logged in to my work account at all, yet when I click on them to create new documents via my desktop,…
macOS Excel v16.85 truncates string size to 126 characters for custom property values
In the latest release of Excel M365 for macOS (v16.85) we are experiencing an issue where when we use the Excel Javascript API via an add-in application to retrieve custom property values, where each custom property is truncated to 126 characters. We…
HELP!!! MS Excel (MS 365 Family) on a Mac keeps lagging
Hello, Every 3-5 minutes the cursor my MS Excel would convert to the rainbow spinning wheel of death for about 30 second, which is extremely unproductive. Not to mention frustrating. During these lags, Activity Monitor shows MS Excel %of CPU…
Unable to print page range?!!!
I have a document that is 74 pages long. I could print it to my Brother black and white laser printer as a full document but when I tried to print it on my Brother color laser, it would only print up to 48 pages. I then tried to print page 49 to 74 and…
How to have two microsoft accounts co-exist on Mac?
I have a Microsoft account through my college, and my job recently switched over to have us sign in through a microsoft backed account. Now, on safari, I cannot access them both without clearing cookies every single time. This is a large issue, as I use…
Emails being recieved as attachments in Outlook for Mac
Screenshot 2024-04-29 at 14.12.43.png Screenshot 2024-04-29 at 14.17.03.png I've seen some questions about this issue on here but can't find any resolutions. I use outlook for mac for a gmail account. When my boss (on the same email domain) forwards an…
Error 53 runtime
I have tried reinstalling word and office but I continue with error 53
Outlook Mac: Users can only see attachments when they forward the email
I have 3 users that cannot see email attachments when they open a message. However, then they forward a message with attachments, they can see them in the forwarded message. When viewing the list of messages in the inbox, they can see the paperclip…
Can't open OME encrypted message in Outlook for Mac
Hi When we send OME encrypted message to a recipient in other M365 tenant and this recipient is on Mac, using Outlook for Mac with his M365 account, he cant open OME encrypted message. When recipient receives enrypted message, there is no default OME…
unable to see unified groups
Hi All i have created unified group and user is unable to see the unified group in his outlook and OWA. When user expands groups he cannot see this unified group. I can see that Hide this group from global address list is unchecked. User has more than…
query on shared mailbox calendar
Hi All I am using Exchange 2016 hybrid environment. we create shared mailboxes/Regular mailboxes in onprem and migrate to online and for few we created as remote shared/regular mailboxes from onprem. my user is using outlook for MAC, lets say i have a…
Conditional HTML Not Working in Outlook for Mac Desktop
Hi, I am using the Outlook for Mac desktop app (v 16.83.3). I have an application that sends emails using an html template. The template uses the conditional <!--[if mso]> tags to display some vml for Outlook. In the past (early-mid 2023 to the…
How to fix Office 2021 Update error 44
Our org is using a genuine copy of MS Office 2021 obtained by the Government of Canada which we have the installer & serializer packages. We are using this version on Government purchased MacBooks. We can only sign in with personal accounts since we…