Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
796 questions
0 answers
External emails not going out
I have created a communication resource and am testing email---- works great for sending internal work emails- but when sending an email to a Hotmail account --- it never goes through
asked 2024-06-20T14:16:44.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Feuge, Gerald
0
Reputation points
commented 2024-06-21T01:29:08.2533333+00:00
brtrach-MSFT
15,791
Reputation points Microsoft Employee
0 answers
Failed to send email: {"error":{"code":"BadRequest","message":"Request body validation error. Invalid Json payload.","target":null,"details":null,"innererror":null}}.
I am trying to send an email with power shell and azure commnction, when I send a post with that json- $jsonString = @" { "senderAddress": "DoNotReply@2a27eb63-5cbd-499a-8924-c9612d7ebb5f.azurecomm.net", …
asked 2024-06-18T13:17:00.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ron Cohen
0
Reputation points
commented 2024-06-20T13:50:39.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
20,241
Reputation points
1 answer
Azure Communications UI CallComposite , Captions display "Unnamed Participant" ?
Hi Azure, I've implemented a calling to teams users based upon the samples, using CallComposite and the TeamsCallAdapter. When I turn on captions from CallComposite, captions appear but the user name says "Unnamed Participant". Based upon…
asked 2024-05-31T18:25:47.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Martin Rojo
0
Reputation points
answered 2024-06-20T04:21:42.14+00:00
SnehaAgrawal-MSFT
20,241
Reputation points
2 answers
IVR Project for Agent, Tenant, and Admin - Flow and .NET Code Request
Our upcoming IVR project, which will involve agents, tenants, and administrators. We are in the planning phase and would appreciate your assistance with the following: Flow Design: We need a comprehensive flowchart outlining the interaction processes for…
asked 2024-06-05T05:04:33.9733333+00:00
Parthasarathi Kannan
0
Reputation points
answered 2024-06-19T20:14:27.8666667+00:00
brtrach-MSFT
15,791
Reputation points Microsoft Employee
1 answer
Azure Communication Service IVR
How can I use my IVR code to play text-to-speech audio for a specific customer who calls the PSTN number? Only on my local machine does that audio play; it does not play on the client side.
asked 2024-06-10T08:10:51.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Soundhar M
30
Reputation points
commented 2024-06-19T13:49:38.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
24,566
Reputation points Microsoft Employee
1 answer
Creation of Ice url for Accessing Azure Real Time TTS Avatar
Hello , i am trying to create Ice urls for Real time Azure TTS Avatar. I have created communication services keys in Global region. While running the code to create those ice ulr i am running into errors. **Note : I have removed the connection string…
asked 2024-06-19T08:38:19.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kasi Kovid
0
Reputation points
edited an answer 2024-06-19T09:13:04.0366667+00:00
Kasi Kovid
0
Reputation points
1 answer
Azure Communication Service - Regulatory Document Verification
Hi, I am trying to get a phone number in my Azure Communication Service verified so I can start using it. I created an application via Regulatory Documents. However, it was rejected with the comment: 547 - invalid information - isv contact information…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
796 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,062 questions
asked 2024-06-18T17:11:03.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 92%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
IT Admin
0
Reputation points
answered 2024-06-19T07:54:45.0933333+00:00
SnehaAgrawal-MSFT
20,241
Reputation points
0 answers
Send SMS to users from different regions and countries
We are going to use Azure Communication Services to send SMS to users from different regions and countries. Is it necessary to use several phone numbers in our case? If we decide to use, for example, US phone number to send sms, can we be sure that users…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
0 answers
Make a PSTN call with UI Composites inside JavaScript-based Applications
I'm implementing PSTN calling functionality on my website (with HTML and Javascript) and I'm using UI Composites inside JavaScript-based Applications as instructed in: [azure.github.io/communication-ui-library/?path…
asked 2024-06-18T07:29:39.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 44%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVQ%3C/text%3E%3C/svg%3E)
Võ Quốc Minh
0
Reputation points
asked 2024-06-18T07:29:39.8666667+00:00
Võ Quốc Minh
0
Reputation points
0 answers
Issue in connecting cognitive service to communication
I am trying to connect azure cognitive service to communication service. Followed the tutorial in mic learn for the process. I have subscribed a phone number in communication service resource, created a webhook link. Any calls made to the number is…
asked 2024-06-16T12:29:02.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 78%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Laxmiprasad Putta
0
Reputation points
commented 2024-06-18T06:18:52.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
YutongTie-MSFT
48,326
Reputation points
1 answer
Issue in connecting cognitive service to communication
Facing 403 forbidden error. What could be the issue
asked 2024-06-16T12:30:42.21+00:00
Laxmiprasad Putta
0
Reputation points
edited the question 2024-06-18T02:29:16.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 74%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AshokPeddakotla-MSFT
30,081
Reputation points
1 answer
What happens to Teams chat data in Azure Communication Services when user account is deleted?
My school account has recently been deleted. I know that Teams chat data is stored in ACS and my exchange mailbox. Additionally, my organization has not set a retention policy for teams chat data. I’m aware that my exchange mailbox will be deleted after…
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,281 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,550 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
796 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
1 answer
Cognitive Service and Communication service Connection Error
I got the Error "An error has occurred while connecting "ACSTestService". Try again or select another cognitive service" while I connect cognitive service to my Azure Communication Service how to resolve it
asked 2024-06-09T04:01:09.8+00:00
Soundhar M
30
Reputation points
commented 2024-06-17T10:44:15.1166667+00:00
ajkuma
24,566
Reputation points Microsoft Employee
0 answers
Incoming call events when using Azure Communication Services to receive calls from Teams users
Is it possible to receive incoming call events when using Azure Communication Services to receive calls from Teams users?
asked 2024-06-14T18:36:51.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 1%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bernardo
0
Reputation points
edited the question 2024-06-17T08:55:01.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT
50,356
Reputation points Microsoft Vendor
1 answer
How to find call Id
I Receive an Incoming call Event(PSTN inbound call IVR) but no keys are present in the name of call Id how to I Identify this ID
asked 2024-06-06T03:22:30.17+00:00
Soundhar M
30
Reputation points
commented 2024-06-14T18:46:57.9933333+00:00
ajkuma
24,566
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Add button disabled in Email Communication Services MailFrom addresses
I am using Azure Email Communication Service. I have setup a custom domain, and it is fully verified (SPF, DKIK, etc.). Sending email works. However, by default it has the MailFrom set to DoNotReply@mydomain.com. I want to add my own MailFrom, e.g.,…
asked 2024-03-24T12:46:15.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 55.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nalin D Jay
60
Reputation points
commented 2024-06-14T13:16:27.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 78%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jeremy Bradshaw
36
Reputation points
1 answer
Azure Communication Service / Call Queue
Hello When I try to call a call queue in the same tenant from Azure Communication Services, a connection is established and then terminated shortly afterwards with this error code: {message: 'CallSetupError', code: 403, subCode: 10391, resultCategories:…
asked 2024-06-12T21:25:20.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
adscreen
0
Reputation points
answered 2024-06-14T07:25:00.1+00:00
SnehaAgrawal-MSFT
20,241
Reputation points
0 answers
Azure Communication Service - Additional From Addresses Greyed Out and Microsoft IP's Blacklisted
I'm busy setting up a wordpress website using WP Forms for contact form submissions. I decided to use Azure Communication Services as Azure is the cloud service provider I'm the most familiar with. Setup was fairly straightforward, and I managed to add…
asked 2024-06-14T04:35:01.97+00:00
Louis Henn
0
Reputation points
asked 2024-06-14T04:35:01.97+00:00
Louis Henn
0
Reputation points
0 answers
Unable to provision Communication Service: There was an issue accessing storage, please ensure defaultRollout has completed.
Background: Last week, I created a Communication Service and was unable to find any local phone numbers that could receive SMS. I deleted the resource. Today, I tried to create another Communication Service to see if phone numbers have become…
asked 2024-06-11T00:22:25.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 42%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wyatt Best
26
Reputation points
commented 2024-06-13T14:05:31.49+00:00
SnehaAgrawal-MSFT
20,241
Reputation points
1 answer
'incomingCall' listener not working . Getting error "Callingcommunicatoirerror at callAgentImpl.on" when using callAgent.on('incomingCall', handleIncomingCall) in reactjs
No incoming event getting called when a remote participants join the call or exit from the call. I have used the below code in App.js const { token, user } = await fetchTokenResponse(); const tokenCredential = new…
asked 2024-06-10T09:38:38.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 67%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramakrishna Samanta
0
Reputation points
answered 2024-06-13T13:18:14.16+00:00
SnehaAgrawal-MSFT
20,241
Reputation points