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Jest rok później i nadal Revolut nie jest akceptowany
Revolut debit card is declined
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Martin Melka
236
Reputation points
Hi,
I want to sign up for an Azure subscription with my Revolut VISA debit card but I am getting rejected. The error message states
Sorry, we can't accept pre-paid cards. Please try another payment method.
But the card is not pre-paid. It is a regular physical (not virtual!) debit card. What's the catch?
{count} votes
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salob 110 Reputation points2023-03-24T12:05:38.5166667+00:00 I think this is similar to "IBAN Discrimination" https://blog.revolut.com/fighting-against-iban-discrimination/
I don't think 'Try another card' is an acceptable answer, what if individuals do not have an alternative. As the other posters have mentioned this is not a pre-paid card and no different to any other card linked to a valid bank account.
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Yoel Ridgway-Lopez 140 Reputation points2023-04-24T15:30:21.74+00:00 The problem still hasn't been solved. :/ This is actually illegal in the EU on the part of Microsoft. Article 9 of the SEPA Regulation states that companies have to accept all registered banks in the SEPA area.
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Anthony Johnston 16 Reputation points2023-06-13T08:57:26.79+00:00 I have had a support call with MS on this and they said they are working on it - no ETA
Fingers crossed it won't be long -
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Bacavuz 30 Reputation points2023-06-13T10:42:02.18+00:00 Exact same problem here... hoping for a fix soon
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Dariusz Rejdych 75 Reputation points2023-07-12T09:27:23.9+00:00 The issue still persists
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Bair 5 Reputation points2023-08-06T22:58:46.0633333+00:00 Aug'23 - Still persists. Don't rly understand why.
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VikkiVuk 15 Reputation points2023-08-21T16:00:02.17+00:00 Hi, my answer is on the third page but I'd like to ask you to upvote the Revolut request on the feedback forum. The link is here: https://feedback.azure.com/d365community/idea/91d24e4e-3b40-ee11-a81c-0022484c92b1. Thanks in advance.
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Andreas Nigg 0 Reputation points2023-10-21T08:05:14.35+00:00 Deleted; Wrong comment, sorry.
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Michael 5 Reputation points2023-11-17T18:23:40.1+00:00 This is still an issue in November 2023. Live chat agent was not able to help, and didn't seem aware of the issues with Revolut cards.
This thread suggests that Microsoft should update their BIN database:
https://community.revolut.com/t/cards-bin-lookup-says-debit-but-azure-subscription-says-prepaid/234669As a potential Azure subscriber, this isn't a good look. As others have mentioned I guess I will have to try the competition instead.
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Walter Heck 10 Reputation points2024-01-26T15:29:53.3333333+00:00 This is incredibly frustrating, how can we not use a major bank's VISA card? AWS accepts it no problem, this forces us to choose Amazon over Microsoft.
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amarton 5 Reputation points2024-02-14T17:49:34.9166667+00:00 It is still happening. They lost another possible customer, but probably it does not matter to them too much.
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dan 5 Reputation points2024-02-27T17:50:47.7933333+00:00 Same issue, can't use azure cloud until it's resolved. It claims my card is a prepaid card.
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Massimo Meneghello 0 Reputation points2024-03-06T21:52:31.1933333+00:00 Same issue, I'd really like to use Azure! I just tried to pay with Revolut debit but I can't create an account
I guess I'll move to Google
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Siarhei Kavaleuski 5 Reputation points2024-05-18T13:28:51.6166667+00:00 Still the same issue :\
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Denis Kutin 0 Reputation points2024-06-07T06:09:28.81+00:00 June 2024, no changes:
"Sorry, we can't accept pre-paid cards. Please try another payment method"
And I don't have any other alternatives for the payment. Unless, MS starts to accept Pasmo or Suica :)
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AliReza Sabouri 0 Reputation points2024-07-03T23:09:02.49+00:00 2024 - Revolut also has local IBAN now from my current country and still MS doesn't support it!
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Matheus Pimenta 0 Reputation points2024-08-05T09:45:22.9+00:00 Same issue here. Revolut is a debit card, not prepaid.
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Paulius Maciukevičius 0 Reputation points2024-08-30T17:20:48.7633333+00:00 Look at the comment date of this. The "issue" might as well now be known as a feature.
Pass on this service then. Amazon has no problem with my Revolut card :))))
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Tomi 5 Reputation points2024-09-08T18:19:39.99+00:00 This post is 2 years old and the issue still persists. I wish we could do something to hold Microsoft accountable for such practices.
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Tomasz Francuzik 0 Reputation points2024-09-12T07:20:06.3466667+00:00 It seems to me that Revolut does not provide detailed descriptions of the issued payment cards. You can check the card description based on the first six digits of the card number. Even for Metal cards, not all descriptive data is available. You can verify the card on the website: https://www.bincodes.com/bin-checker/.
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Tomasz Francuzik 0 Reputation points2024-06-10T22:10:09.9166667+00:00 -
Tomasz Francuzik 0 Reputation points
2024-06-10T22:10:53.4966667+00:00 Microsoft dopuszcza revoluta przez posrednikow
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Rafal Lukawiecki 0 Reputation points2024-07-06T09:50:23.85+00:00 I have the same issue using Revolut Business for Microsoft Azure billing. Microsoft Support suggested I create an issue on the forum to be upvoted by others who would like to use Revolut Bank for Microsoft payments. The link is here:https://feedback.azure.com/d365community/idea/be2953b4-783b-ef11-a296-6045bdbc5330
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Matheus Pimenta 0 Reputation points
2024-08-05T09:44:41.5033333+00:00 Same issue here. Revolut is a debit card, not prepaid.
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