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Microsoft 360 cancelation

Lee Norgren 0 Reputation points
2026-03-24T18:13:41.25+00:00

How do I cancel the subcribtion to the yearly subcribtion to Microsoft 360 that has been posted?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. John Jefferson Doyon 67,755 Reputation points Independent Advisor
    2026-03-24T18:52:55.84+00:00

    Hi, I'm John!

    If you haven't tried anything yet please follow these steps below:

    • Go to https://account.microsoft.com/services
    • Sign in with the Microsoft account you used for the subscription.
    • Look for your Microsoft 365 subscription and select "Manage".
    • Then choose "Cancel subscription" and follow the prompts.

    Once it's canceled, you may see an option to request a refund, if you're eligible, it’ll appear there automatically.

    Reference: "How to get a refund on a Microsoft subscription" https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

    Let me know how it goes or if you have any further questions or concerns.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

  2. Q&A Assist
    2026-03-24T18:13:56.5+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To cancel a yearly Microsoft 365 subscription that is being charged:

    1. Go to https://account.microsoft.com/services/microsoft365.
    2. Sign in with the same Microsoft account that was used to purchase the subscription.
    3. Find the Microsoft 365 subscription under Services & subscriptions and select Manage.
    4. Select Cancel subscription (it might appear as Upgrade or Cancel).
    5. Review the information on the page, then choose I don't want my subscription to confirm cancellation.

    Notes:

    • If instead of Manage or Cancel the page shows Turn on recurring billing, the subscription is already set to expire on the date shown and will not be charged again.
    • After canceling Microsoft 365 Basic, Personal, Family, or Premium, the storage allowance reverts to 5 GB of cloud storage (shared by OneDrive and Outlook.com attachments) and 15 GB of Outlook.com storage. If storage used exceeds the free allowance, uploading/syncing new OneDrive files and sending/receiving Outlook.com email will stop, and OneDrive content may be deleted after 6 months.

    References:

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