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I’ve received an email advising my associated Microsoft Entra ID tenant has been inactive for more than 200 days.

Tony May 25 Reputation points
2025-06-03T09:23:13.64+00:00

I’ve received an email advising my associated Microsoft Entra ID tenant has been inactive for more than 200 days and that I need to make a purchase before 11 June 2025, but I don't know what this relates to.

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  1. Jayden-P 3,180 Reputation points Microsoft External Staff Moderator
    2025-06-03T09:51:47.28+00:00

    Hi @Tony May,

    Thank you for posting your question in the Microsoft Q&A forum.    

    Based on your inquiry, we understand that t you have received an announcement about purchasing to active your tenant.    

    Could you please let me know if you are using a business account or a personal account?  

    If you are using a business account:  You can double check your current Tenant ID with the one you have received, if the current tenant ID is different, it will not affect your tenant  

    Your Microsoft Entra ID tenant has been inactive, which means that no activity has occurred for more than 200 days. This inactivity could lead to the tenant being flagged for deactivation. (This email is not a scam. It is simply a notification about a business account that has been inactive for more than 200 days)  

    To continue using this tenant, you need to make a purchase before June 11, 2025. If you don't make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.     

    You can refer this article: Troubleshoot inaccessible tenants - Microsoft Entra | Microsoft Learn  

    If you are using a personal account:  

    You might have a Microsoft Entra ID tenant maybe in the past you might sign up for a Microsoft account that relevant to AAD, such as work or school account   

    You can refer this article to get more detail: What's the difference between a personal Microsoft account and a work or school account? | Microsoft Community Hub  

    Please note that this email does not affect your data or personal account. If no purchase is made by the deadline, your Entra ID tenant connecting to your business subscription (this has been inactive for a long time) will be disabled - however, it has no effect on your current personal Microsoft account and subscription you are having.   

    If you need further assistance, please let us know.  

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".        

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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  1. Surya Prakash Kotte 3,200 Reputation points Microsoft External Staff Moderator
    2025-06-03T10:32:30.18+00:00

    Hello @Tony May

    The email you received from Microsoft indicates that your Microsoft Entra ID tenant has been inactive for over 200 days. This is a reminder to take action regarding your tenant's inactivity.

    To avoid any service disruptions, it's recommended that you make a purchase or renew your existing subscriptions before the deadline of June 11, 2025. This will ensure that your tenant remains active.

    For clarification regarding the Entra ID tenant, a Microsoft Entra tenant provides identity and access management (IAM) capabilities for the applications and resources used by your organization. An identity represents a directory object that can be authenticated and authorized to access resources. These identity objects include human identities (such as students and teachers) as well as non-human identities like classroom and student devices, applications, and service principals.

    The Microsoft Entra tenant serves as an identity security boundary under the control of your organization’s IT department. Within this boundary, the administration of objects (such as user objects) and the configuration of tenant-wide settings are managed by your IT administrators.

    If you're already using services like Microsoft 365, Office 365, Azure, or Dynamics CRM Online, your tenant is automatically a Microsoft Entra tenant. You can start managing access to your integrated cloud apps right away. For additional information refer these documents:

    https://learn.microsoft.com/en-us/entra/fundamentals/whatis https://learn.microsoft.com/en-us/microsoft-365/education/deploy/intro-azure-active-directory#what-is-a-microsoft-entra-tenant

    Refer Similar Q&A Post: https://learn.microsoft.com/en-us/answers/questions/2118130/action-required-make-a-purchase-by-december-19-202

    Please note that this email does not affect your data or accounts.

    I hope this clarifies things.

    1 person found this answer helpful.

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