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How do I fix File Explorer that has become disorganized?

Files edited in Documents\Data[SubdirectoryName][FileName] go to OneDrive at C:\Users\johnm [This is my UserName] \OneDrive\Documents\Data[SubdirectoryName][FileName]. Another copy of the file may not always show up in the original directory There are…

Windows for home | Windows 11 | Settings
asked 2025-07-10T16:55:34+00:00
John Moore7 0 Reputation points
answered 2025-07-10T16:55:34.3633333+00:00
Q&A Assist
0 answers

How to reinstall Camera using Windows 10

The camera error message said there was a problem and as I urgently needed to take an online selfie to complete a security questionnaire, I googled what to do and was told to uninstall the camera. I have done this and now cannot reinstall it ! All…

Windows for home | Windows 10 | Install and upgrade
asked 2025-07-10T16:54:23.3366667+00:00
Susannah Spence 0 Reputation points
1 answer

how to fix my email

i am not receiving any emails i cannot send any emails

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T00:40:09.38+00:00
Rich Lopresti 0 Reputation points
edited the question 2025-07-10T16:53:33.21+00:00
George Hepworth 10 Reputation points Volunteer Moderator
61 answers One of the answers was accepted by the question author.

Unable to access my Outlook/hotmail email account. Error 401

Something is wrong with my personal email account, as other members of my family are able to access their Outlook email accounts. When I try to log on to Outlook (hotmail) on my phone or on my PC, I receive the following error message. I need to be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T05:49:26.7866667+00:00
TeresaM 360 Reputation points
answered 2025-07-10T16:53:04.8966667+00:00
ryan dawson 0 Reputation points
0 answers

How to Get User-Friendly Values from ServiceNowV2 source in ADF as JSON Output?

Hi Team, I'm working with Azure Data Factory and using the ServiceNowV2 connector to extract data from ServiceNow into ADLS in JSON format. However, I am receiving hash values (sys_ids) instead of user-friendly display values. While creating the…

Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
11,657 questions
asked 2025-07-10T12:34:25.6633333+00:00
Rasika Deshmukh 0 Reputation points
edited the question 2025-07-10T16:52:57.5933333+00:00
Venkat Reddy Navari 3,625 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft M365 account locked up due to Microsoft Authenticator

My Microsoft 365 account is currently locked because I attempted to move the Authenticator app to a new device. When I tried signing in, it requested a verification code from the app, but I no longer have access to it. I tried to set up the Authenticator…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T02:55:55.22+00:00
Francis Ian 0 Reputation points
edited the question 2025-07-10T16:52:42.84+00:00
George Hepworth 10 Reputation points Volunteer Moderator
0 answers

Screen locks of every few seconds

Surface pro 7 / windows 11 For few days screen locks off after few seconds even when actively working. Extremely frustrating. I have updated display driver settings amended battery power settings reversed last windows update - used troubleshoot…

Surface | Surface Pro | Display and screen
asked 2025-07-10T16:52:03.4633333+00:00
Anna Podlasek 0 Reputation points
0 answers

Is there anyone at Microsoft who you can actually speak to and who knows what they are doing?

I am going insane trying to reach an actual HUMAN at Microsoft. Wait, what I need is a human who (a) knows what they are doing and (b) is willing to help rather than issue meaningless platitudes. For months I have been trying to recover my Office 365…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-10T14:26:31.25+00:00
Irene Troy 0 Reputation points
edited the question 2025-07-10T16:51:43.7366667+00:00
Duane Hookom 80 Reputation points Volunteer Moderator
0 answers

dell latitude 7480 touchpad down left and right clisck is not working but top left and right click is working

dell latitude 7480 touchpad down left and right clisck is not working but top left and right click is working

Windows for home | Windows 10 | Devices and drivers
asked 2025-07-10T16:51:26.4+00:00
NIKHIL K 0 Reputation points
1 answer

Cannot open outlook.live through Safari or Chrome on MAC

I am not able to access mail through browser (Safari, Chrome) on MacBook. It comes back with an unhandled rejection syntax error (Server error 401) on Safari. I have tried clearing the Cache, tried on private window and on Chrome. The error details as…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T15:51:59.98+00:00
VJacob 0 Reputation points
answered 2025-07-10T16:50:58.58+00:00
VJacob 0 Reputation points
0 answers

can't log into my computer with my fingerprint. get error message need to use pin. something happened and pen isn't available

I am urgently requesting assistance with recovering my Microsoft account. I no longer have access to the email address I originally used to set up my account, so I am unable to receive verification codes to reset my password. As a result, I cannot access…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-07-10T14:30:26.6633333+00:00
Craig Chambers 0 Reputation points
edited the question 2025-07-10T16:50:22.9533333+00:00
Duane Hookom 80 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Something went wrong to my account, only for my emails, (on pc and android phone) from this morning

Before 5,5 hours microsoft asked me (as usual) to do credentials for my hotmail in my phone. So i signed up from the beggining and by then I can't have access neither from my phone nor from my pc. I changed my password, I tried everything, I have access…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T09:30:02.54+00:00
dimitra theodorakopoulou 20 Reputation points
answered 2025-07-10T16:49:03.67+00:00
Sumit 1,246 Reputation points Volunteer Moderator
1 answer

I cannot sign into my Outlook email account!

The Select a child item tag - does not let you select Personal, so I selected Development. What is going on? Looks like a lot of folks cannot access their Outlook email. When is this going to be fixed?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T15:43:21.0666667+00:00
Lisa Ulbricht 0 Reputation points
edited the question 2025-07-10T16:48:54.36+00:00
Duane Hookom 80 Reputation points Volunteer Moderator
0 answers

TNS connection error with Oracle connector 2.0

After upgrading the ADF oracle connector from 1.0 to 2.0, the connection to our oracle database in ADF pipelines has become unstable. In the pipelines, the look up activity used to query specific tables have consistently succeeded. But when the look up…

Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
11,657 questions
asked 2025-07-09T17:33:15.9+00:00
Zhu, Yueli YZ [NC] 280 Reputation points
commented 2025-07-10T16:48:33.64+00:00
Venkat Reddy Navari 3,625 Reputation points Microsoft External Staff Moderator
3 answers

Chinese Changjie input is not properly working after auto windows update

Hi, my Chinese changjie input is not properly working after auto windows update After I switch to Changjie input mode, and after I enter the codes for Chinese word and press "space", the Chinese word should come out. After windows update, I do…

Windows for home | Windows 11 | Input and language
asked 2025-07-09T16:13:38.1233333+00:00
Roy Chan 20 Reputation points
commented 2025-07-10T16:48:07.7633333+00:00
Roy Chan 20 Reputation points
0 answers

Is there a way to recover an expired teams meeting recording

This was a recording from earlier this year, I need it for reference

Microsoft Teams | Microsoft Teams for business | Other
asked 2025-07-10T16:48:06.4866667+00:00
Connie Chou 0 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

HELPI CANNOT LOGIN.

UTC Date: 2025-07-10T16:29:17.306Z Client Id: 124060392EEB40DFB850619507A1DE19 Session Id: 3d69e085-f75e-4055-8259-2f40a52e2fb8 Client Version: 20250704003.04 BootResult: fail Back Filled Errors: Unhandled Rejection: Error:…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T16:38:36.78+00:00
Gnjatović Računovodstvo 0 Reputation points
commented 2025-07-10T16:48:05.7533333+00:00
Sumit 1,246 Reputation points Volunteer Moderator
0 answers

Redis Entra Id connection stops working after 24hours

We started using Entra Id authentication to Redis with the dapr version 1.15.5. We are able to establish the connection from the AKS pod to Redis using the managed identity used by the pod. Actual Behavior However, after running for about 24hours the…

Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
308 questions
asked 2025-07-07T17:57:13.6+00:00
Arun Babu 0 Reputation points
commented 2025-07-10T16:48:01.74+00:00
Arun Babu 0 Reputation points
2 answers

Outlook will not operate

My outlook email will not operate and will not load on my phone and will not allow me to sign in to my account.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-10T16:24:54.92+00:00
Scott McGohan 0 Reputation points
edited the question 2025-07-10T16:47:50.53+00:00
Duane Hookom 80 Reputation points Volunteer Moderator
0 answers

Issue Deploying Windows 11 24H2 Cumulative Update via PDQ

We are currently facing issues while deploying the Windows 11 24H2 cumulative update using PDQ Deploy. The update package is being downloaded directly from the PDQ Package Library. While the deployment process works flawlessly for Windows 11 22H2 and…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2025-07-10T16:47:32.31+00:00
ehtisham ul haq 0 Reputation points