1,732 questions
0 answers
How to get an answer to charges that don't show in Micorsoft Account
I have been trying to contact Microsoft for a few months now to find out what these two monthly recurring charges on my credit card are for. I have not had any success. These charges don't appear in my subscriptions, payment history, or Microsoft…
Windows for business | Windows 365 Business
asked 2025-12-27T21:44:28.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Heather and Andy Ponce
0
Reputation points
asked 2025-12-27T21:44:28.24+00:00
Heather and Andy Ponce
0
Reputation points
1 answer
When I open a document in Word the option to return to where I left off opens, but stays open only a second before shutting off.
When I open a word document the alert to return to where I left off opens but closes so fast that I cannot use it.
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,524 questions
asked 2025-12-27T20:30:36.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 23%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Thomas Rosenthal
0
Reputation points
commented 2025-12-27T21:43:49.9133333+00:00
Thomas Rosenthal
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I locate and res my Microsoft Edge primary password
I'm being asked for my primary password under my password manager I'm entering what I thought it was but it's not taking it Trying to reset it but copilot sends me it's not there Help
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
796 questions
asked 2025-12-04T16:44:03.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter HARP
40
Reputation points
commented 2025-12-27T21:41:24.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Stendel
0
Reputation points
2 answers
recovery key
bit locker recovery key came up at boot time. how do I get around this Moved from: Microsoft Security | Microsoft Authenticator
Windows for home | Other | Recovery and backup
326 questions
asked 2025-12-27T16:10:18.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roger and Susan Shipman
0
Reputation points
answered 2025-12-27T21:39:15.87+00:00
Lucky
6,285
Reputation points
Independent Advisor
3 answers
EAC (Easy anti cheat) issues with preview and issue with preview
After one of the more recent updates, i stopped being able to play some games with EAC, keeps saying HCVI needs to be installed, but not all games with EAC give that error, just vermintide 2 and VR chat, checked drivers, made sure EAC was…
Windows Insider program | Windows Insider preview | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 85%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
Why my e-mail address was added to organization
I am using private/individual Microsoft account since a few years. I am paying every month for Ań extra one drive- also private. However someone, without my agreeement add me to some FIRST organization EU and is steeling all my private files through your…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 92%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
Item Not Found. This is no longer located in C:\Users\dalew\CrossDevice\Galaxy S25 Ultra (1 )\storage\DClM\Camera. Verify the item's location and try again.
Still getting this error when I click on the file in File Explorer or Phone Link: Item Not Found. Could not find this item. This is no longer located in C:\Users\dalew\CrossDevice\Galaxy S25 Ultra (1 )\storage\DClM\Camera. Verify the item's location…
Windows for home | Windows 11 | Files, folders, and storage
10,565 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
1 answer
Authentication with primary password is not working in edge
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,103 questions
asked 2025-12-07T20:11:25.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 42%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael Goodfellow
5
Reputation points
commented 2025-12-27T21:35:01.16+00:00
David Stendel
0
Reputation points
2 answers
All my Microsoft Office programs open up only in safe mode
I bought a brand new Dell PC and used the PC Transfer App from Dell to transfer all my data from my old PC (Windows 10) to my new PC. However all the Office programs in my new PC will only only open up in safe more (Word+Excel+Powerpoint). If I open them…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,067 questions
asked 2025-12-27T21:18:58.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 36%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Keith
0
Reputation points
answered 2025-12-27T21:33:39.4966667+00:00
John Korchok
224.7K
Reputation points
Volunteer Moderator
2 answers
Intel AX200 wireless adapter still regularly disconnects
I'm posting this here again as I am receiving zero replies on my previous post, which is here: https://learn.microsoft.com/en-us/answers/questions/5569679/intel-ax200-wireless-adapter-regularly-disconnects On the thread it's requested that I capture…
Windows for home | Windows 11 | Internet and connectivity
4,919 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ2%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 79%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Microsoft 365 Family subscription sharing issue
I have had a Microsoft 365 family subscription for several years. I have been able to share the plan with my son and install software on his laptop. I have attempted to send the sharing link to my wife and always receive an error before the invitation…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,354 questions
asked 2025-12-27T20:49:05.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 26%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Shaun Thivierge
0
Reputation points
answered 2025-12-27T21:32:01.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
28,885
Reputation points
Independent Advisor
2 answers
Missing contacts in outlook 2019
I had to restore my Outlook profile and when completed, the contacts never loaded. I exported the contacts from Gmail into a CSV file and loaded them, however there are many contacts missing. I do not have an archive file on my local drive, any thoughts…
Outlook | Windows | Classic Outlook for Windows | For home
29,215 questions
asked 2025-12-27T20:20:00.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 67%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lisa Brodner
0
Reputation points
answered 2025-12-27T21:30:05.7966667+00:00
Aron
8,485
Reputation points
Independent Advisor
1 answer
why does everything need money
some of us really need some programmes on Microsoft ,for me especially office programmes such as word but we cant access them and it has been a challenge at school we have to write assignments ,articles in projects but we cant because everthing costs…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
1,947 questions
asked 2025-12-27T21:26:01.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
elijah isabirye
0
Reputation points
answered 2025-12-27T21:30:03.9+00:00
John Korchok
224.7K
Reputation points
Volunteer Moderator
1 answer
My company name shows up on my personal computer.
I recently reset widows 11 on my personal computer. when i click on the windows button and the user name at the to it shows the name of the company i work for. this is a completely different log in. what have i done to tie these together?
Windows for home | Windows 11 | Accounts, profiles, and login
7,925 questions
asked 2025-12-27T20:54:35.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
kevin halsema
0
Reputation points
answered 2025-12-27T21:28:36.0966667+00:00
Aron
8,485
Reputation points
Independent Advisor
0 answers
My external drive just got wiped out
I just plugged my external drive into my computer, and the whole file got wiped out...I'll try and figure this one out because I have never seen this before...piece of junk microsoft. There is nothing like spending my free time looking up new things that…
GroupMe | GroupMe Copilot
GroupMe | GroupMe Copilot
An AI-powered assistant built into GroupMe chats, designed to help users plan, create, and solve things together—without leaving the conversation.
4 questions
asked 2025-12-27T21:27:31.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roger Alverez
0
Reputation points
asked 2025-12-27T21:27:31.0433333+00:00
Roger Alverez
0
Reputation points
2 answers
in MS Jigsaw, the Tiger picture, several puzzle pieces are rendered improperly and are unusable. I have a screenshot of the result.
In the Jigsaw - Tiger - picture, several puzzle pieces are rendered improperly. Windows 11, Ryzen 5, 32gigs ram, Radeon RX 5700 graphics card. Moved from: Developer technologies | Universal Windows Platform (UWP)
Windows for home | Windows 11 | Gaming
4,334 questions
asked 2025-12-27T18:36:26.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bill Newman
0
Reputation points
answered 2025-12-27T21:27:24.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
118.4K
Reputation points
Independent Advisor
3 answers
I can't receive emails in Outlook.
No email is coming through to my account. I can send but not receive.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,680 questions
asked 2025-12-26T19:33:49.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chris Nilsen
0
Reputation points
answered 2025-12-27T21:25:56.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Adam Clark
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Ask Copilot does not show up in the taskbar
Hello everyone, I have a weird issue on where i try to activate ask copilot in the settings it will hide the search in the settings but not show the ask copilot and wondered what is wrong with my computer. i am new to this copilot stuff and want to know…
Windows for home | Windows 11 | Settings
8,939 questions
asked 2025-12-27T17:51:50.5766667+00:00
Jeff Issac
20
Reputation points
edited a comment 2025-12-27T21:25:31.38+00:00
Jeff Issac
20
Reputation points
2 answers
External monitor detected but showing full black screen
My second monitor shows in my settings and i can even drag my cursor over to it, but the display is all black. I have updated the drivers of my display adapter, without success. Also a safe start of my laptop didn't resolve the issue. The monitor works…
Windows for home | Windows 11 | Display and graphics
4,754 questions
asked 2025-07-03T06:04:00.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
silas nelson
0
Reputation points
commented 2025-12-27T21:24:21.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Strother
0
Reputation points
1 answer
Second hand computer came with pirated Windows 11 Pro activation what can i do to unlink it from Microsoft?
So i bought this PC a few months ago and seller told me he used a pirated script to activate it and i would like to use a legitimate code for activation. It also seems that it is part of some InTune organization or whatever that might be i always get…
Windows for home | Windows 11 | Licensing and activation
4,081 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)