Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,600 questions
1 answer
Charged double for Microsoft 365 Personal
I was charged double for the Microsoft 365 Personal. I can't fix this alone online. Why did this happen? Craig
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-10-29T23:45:31.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Craig Rakela
0
Reputation points
answered
2026-10-29T23:46:12.1833333+00:00
AI answer
1 answer
Please return the old copilot also known as copilot legacy I also sent 2 links on the bottom of this forum of Microsoft deleting forum comments
this update has affected many users with their relationships and old conversations with the old copilot numbers of feedback are growing everyday users are frustrated and begging for the old copilot as a whole with all of its old features this update has…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
352 questions
asked
2026-10-28T04:25:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jebbooo Jebbooo
145
Reputation points
edited the question
2026-10-29T23:44:51.2633333+00:00
Jebbooo Jebbooo
145
Reputation points
2 answers
Excel documents will not open
Try to open excel document. Msg pop up cannot find file
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,366 questions
asked
2026-10-29T21:19:10.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Philip Sheehan
0
Reputation points
answered
2026-10-29T23:42:20.5166667+00:00
Manoel Barros
22,945
Reputation points
Independent Advisor
1 answer
outlook forwarding not staying on
Hi, No matter what i do, or how many times i verify my forwarding rules. they do not stay on. How do i get this fixed so that forwarding stays enabled on my outlook email? thanks
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,438 questions
asked
2026-10-28T15:32:37.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 50%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Barbara Sanchez
0
Reputation points
commented
2026-10-29T23:42:16.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
14,875
Reputation points Microsoft External Staff
Moderator
2 answers
While attempting to connect Samsung Contacts to Outlook, an authentication error occurred after approving the connection via MS Authenticator
The error message is: Correlation Id: [Moderator Note: Personal Info Removed] Timestamp: [Moderator Note: Personal Info Removed] DPTI: [Moderator Note: Personal Info Removed] Message: The operation attempted is invalid. Tag: 5ssai Code: -[Moderator Note:…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,322 questions
asked
2026-10-28T17:13:15.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 63%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Keith Williams
0
Reputation points
commented
2026-10-29T23:41:54.0933333+00:00
Chloe-V
14,875
Reputation points Microsoft External Staff
Moderator
3 answers
windows update not downloading and installing
windows update not downloading and installing - windows 11, 25H2
Windows for home | Windows 11 | Windows update
15,748 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Calendar - Jewish Holidays End in 2026
In MS Outlook calendar, Jewish holidays stop in 2026. Will the calendar be updated to add them going forward?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,241 questions
asked
2026-08-03T14:16:50.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 88%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Daniel Pilarski
0
Reputation points
edited a comment
2026-10-29T23:41:01.8733333+00:00
Hornblower409
18,135
Reputation points
1 answer
How to get Outlook to open attachments DIRECTLY in default software (not preview)
All versions of outlook now appear to open attachments first, or only, in some sort of "preview" window within the email, which is obviously extremely unhelpful and inefficient for any type of user. For a specific example, an email has a .pdf…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,244 questions
asked
2026-10-28T16:37:03.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 83%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Thomas Richards
5
Reputation points
commented
2026-10-29T23:40:30.8666667+00:00
Chloe-V
14,875
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft Foundry: Agent Creation Failing with HTTP 404 in East US 2
Problem description I am unable to create agents in my Azure AI Foundry project located in the East US 2 region. All attempts to create new agents, including minimal prompt-only agents with no tools, result in an HTTP 404 not_found error, stating that a…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
139 questions
asked
2026-10-29T16:38:39.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM5%3C/text%3E%3C/svg%3E)
MrJohnson-5267
0
Reputation points
edited a comment
2026-10-29T23:40:25.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Karnam Venkata Rajeswari
5,340
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
OFFICE 2024 not showing up in microsoft account, supposed to be available with new HP 15 fd1354TU
I have purchased HP 15 fd1354TU laptop which comes with microsoft 365 Basic( 1year ) and Office 2024, i used microsoft 365 for 1 year which is now expired, office 2024 which should have been available with my laptop is not showing up in microsoft account…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,812 questions
asked
2026-10-27T23:39:47.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 20%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
NAVYA-KRISHNA BIYYALA
20
Reputation points
recommended
2026-10-29T23:40:20.8866667+00:00
Stefan Blom
356.4K
Reputation points MVP
Volunteer Moderator
2 answers
Storage alert
I am confused by the email saying we are at storage capacity on files. Which account and how is that possible? The power platform has so much info it is overwhelming Is this a sales gimmick or a legitimate business concern and can someone call to…
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
741 questions
asked
2026-10-29T19:58:41.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 44%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Ian Gilbert
0
Reputation points
edited the question
2026-10-29T23:39:19.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,725
Reputation points Microsoft External Staff
Moderator
2 answers
Sync Icloud calendar to new Outlook
hi, I tried to follow your advice by clearing out the cache with your command: d olk.exe --clearLocalState but still some of the events in icloud are still missing on the new outlook. Is there anyway to sync icloud calendar from my iphone to EITHER…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,112 questions
asked
2026-10-29T21:20:49.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tran Viet Hoan
0
Reputation points
answered
2026-10-29T23:39:19.6133333+00:00
Tran Viet Hoan
0
Reputation points
1 answer
New PC set up fails midway through when using my microsoft account
Using my microsoft account, the set up process stops midway through and won't let me proceed. I go back, and choose a different setting, and it does the same. it says "Something Went wrong. Please try again"
Windows for home | Windows 11 | Accounts, profiles, and login
10,429 questions
asked
2026-10-29T23:29:25.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brian Cleland
0
Reputation points
commented
2026-10-29T23:38:50.72+00:00
Brian Cleland
0
Reputation points
1 answer
Why are "modern" comments in such a huge font?
I have started using MS Word and with recent updates, the text in a comment is now huge. The text is so huge that lenghty comments cannot fit and you have now removed my ability to change the text size. This seems a giant leap backwards.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,296 questions
asked
2026-10-29T23:38:31.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 80%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
White, David Jonathan
0
Reputation points
answered
2026-10-29T23:38:46.42+00:00
AI answer
3 answers
Locked out of my primary email.
Good afternoon, I’m hoping someone here can point me in the right direction. My primary Outlook account locked me out the day before yesterday on my phone. I had to use my phones web browser and in desktop mode in order to get back into my phones app. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,438 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
2 answers
how to get rid of mcafee notifications that say my computer has 5 viruses detected and wants me to click a button
Hi, I clicked on a Facebook video and now I get all these notifications about viruses and it wants me to click on a button, says my computer is infected with 5 viruses, and wants me to renew my Mcafee subscription. It won't stop, what do I do?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,490 questions
asked
2026-10-29T21:37:31.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 92%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rachel Feuerbach
0
Reputation points
answered
2026-10-29T23:37:54.2466667+00:00
Manoel Barros
22,945
Reputation points
Independent Advisor
0 answers
DeploymentStackTenantRegistrationFailed during Azure Deployment Stack validation
Hello Microsoft Azure Team, I am encountering an error while validating an Azure Deployment Stack in the UAE North region. Error code: DeploymentStackTenantRegistrationFailed Error message: “The service encountered an internal error while performing…
Azure Policy
Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
1,262 questions
asked
2026-10-29T21:23:05.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 87%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Taufiq ALblooshi
0
Reputation points
commented
2026-10-29T23:37:18.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
2 answers
In Outlook 365 no longer able to create a rule to forward an email
In the past I could create a rule in Outlook to forward selective emails to another person. I use the Classic Outlook. This is no longer possible. Was this ability removed recently?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,022 questions
asked
2026-10-27T23:43:50.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
Dennis Yunk
0
Reputation points
commented
2026-10-29T23:33:53.1+00:00
Jeronimo Fuerte
47,915
Reputation points
Independent Advisor
25 answers
The operation couldn’t be completed. (com.apple.accounts error 3.)
unable to add exchange account to the mail app on osx
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,464 questions
asked
2025-11-19T13:57:52.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ralf
85
Reputation points
commented
2026-10-29T23:32:42.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Parashar Patel
0
Reputation points
2 answers
New Mac with latest version of macOS. Installed MS office. Problem is in MS Outlook, the search is not working, coming back with no results.
Tried following the troubleshooting steps but says that mdimport can't be reindexed using the -d command. Any other options?
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,775 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 9%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)