Windows Server 2016 upgrade to Sever 2022

Allen47 6 Reputation points
2022-10-13T14:50:18.973+00:00

Dear Support,

I am trying to upgrade Windows Server 2016 to Windows Server 2022 and wish to keep files, settings and apps.

This option is 'greyed out', leaving only 'Nothing' as the available option.

Please can you advise on how to overcome this problem?

Thank you,

Allen

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Server Migration
Windows Server Migration
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Migration: The process of making existing applications and data work on a different computer or operating system.
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  1. Dave Patrick 426.3K Reputation points MVP
    2022-10-13T14:57:31.65+00:00

    Make sure you use licensed 2022 installation media. Evaluation media cannot be used.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Allen47 6 Reputation points
    2022-10-15T14:36:05.827+00:00

    DSPatrick,

    > Make sure you use licensed 2022 installation media. Evaluation media cannot be used <<

    Many thanks - I'll double-check on this!

    Best wishes,

    Allen


  3. Allen47 6 Reputation points
    2022-10-19T12:50:13.8+00:00

    Yes - just having a battle with the company that supplied me with a license key and directed me to the Evaluation Website download, but will not supply me with the full 2022 installation media!!
    All rather suspect....

    Thanks for your help,

    Allen


  4. Dave Patrick 426.3K Reputation points MVP
    2022-11-03T18:01:06.28+00:00

    still getting the same situation

    How are you trying? Run setup.exe from the root of the install media inside of windows. You might also check the log files for clues.
    https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-log-files-and-event-logs?view=windows-11

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  5. Allen47 6 Reputation points
    2022-11-04T08:23:35.367+00:00

    Hi DSPatrick,

    Thanks for the help - I am running the DVD, and using the 'setup.exe' as the starting program, launching it from the existing Server 2016 operating system. It runs through all the initial set-up procedures - entering the license key etc., but just will not give the option to 'Keep files, settings and apps'.

    I'll have a look at the log files and see if I can decipher anything that may help.

    I appreciate you help,

    Allen

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