Hello @Maya Crawford and thanks for reaching out. Sounds like you're having issue with your Partner Center or Visual Studio account. For more information on how to get support please click here for the former, and here for the latter.
For any other Azure issue, please create a support request and request to be assigned to Alfredo Revilla, that's me :)
Let us know if this answer was helpful to you or if you need additional assistance. If it was helpful, please remember to accept it and complete the quality survey so that others in the community with similar questions can more easily find a rated solution.