How To Leave another Tenant

Lance 301 Reputation points MVP Volunteer Moderator
2023-12-01T15:26:35.4866667+00:00

Hi Team,

I cannot find a way to leave another tenant's Directory and it's maddening.

Let me be clear... the account holder (me) is using a Microsoft Account. The tenant of the other person is also a Microsoft Account, here's the portal blade where you normally can do this:

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However, when I attempt to leave the tenant, I am forced to sign in with an AAD/Entra account!

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Please explain how I can remove this directory from my account

Important Notes: I did check myapps.microsoft,com and there are no apps there, and there are no other organizations listed.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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2 answers

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  1. Lance 301 Reputation points MVP Volunteer Moderator
    2023-12-01T22:17:48.54+00:00

    I was able to figure out a foolproof set of steps

    Prepare by getting both the tenant name and the tenant ID

    1. Tenant_Name will be something like namelive.onmicrosoft.com or namehotmail.onmicrosoft.com or nameoutlook.onmicrosoft.com
    2. Tenant ID is a GUID, for example: 1234abc-1234-12ab-ac45-a3c7e123

    With that information, take the following steps:

    1. Open private browser tab
    2. Navigate to https://myaccount.microsoft.com/?tenantId=TENANT_NAMElive.onmicrosoft.com
    3. After signing in, choose "stay signed in"
    4. Manually navigate to https://myaccount.microsoft.com/organizations/leave/TENANT_ID_GUID
    5. Click "Leave"
    6. Done! Close private browser instance.

    Note: If you have multiple tenants to leave, you must start fresh at step 1 for each one... do not try to reuse the same private session.

    4 people found this answer helpful.
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  2. Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator
    2023-12-01T22:43:05.99+00:00

    Hi @Lance ,

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others (Opens in new window or tab)", I'll repost your solution in case you'd like to "Accept (Opens in new window or tab)" the answer (even though I know you've already shared it :).

    Issue:

    You were unable to leave an old Azure organization. Both the "leave tenant" option in the Portal and the "leave" option in My Accounts were not working.

    Solution:

    Prepare by getting both the tenant name and the tenant ID

    1. Tenant_Name will be something like namelive.onmicrosoft.com or namehotmail.onmicrosoft.com or nameoutlook.onmicrosoft.com
    2. Tenant ID is a GUID, for example: 1234abc-1234-12ab-ac45-a3c7e123

    With that information, take the following steps:

    1. Open private browser tab
    2. Navigate to https://myaccount.microsoft.com/?tenantId=TENANT_NAMElive.onmicrosoft.com
    3. After signing in, choose "stay signed in"
    4. Manually navigate to https://myaccount.microsoft.com/organizations/leave/TENANT_ID_GUID
    5. Click "Leave"
    6. Close private browser instance.

    If you run into any more issues, please let me know. I've documented this information in an internal wiki to track in case others encounter the same issue of having to manually go to the tenant ID URL. I'm unsure sure why the tenant wasn't being listed since I could not reproduce this issue in my own Organizations view, but it's good to confirm that the manual workaround resolves the issue.

    Thank you again for your time and patience throughout this issue.

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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