Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,775 questions
1 answer
Paid for subscription but shows expired
We recently purchased a new pc for the church. Microsoft 365 Business Standard was renewed in April 2026 however when logging into new pc with [Moderator note: Personally Identifiable Information removed]****@outlook.com it shows subscription as expired.…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-05T16:09:06.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jimmy Duggan
0
Reputation points
edited the question 2026-07-05T17:20:52.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
15,100
Reputation points Microsoft External Staff
Moderator
1 answer
trouble shoot similarity tab
How do I trouble shoot similarity under editor in word
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,758 questions
asked 2026-07-05T16:44:36.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bowen, William Louis
0
Reputation points
answered 2026-07-05T17:20:22.9933333+00:00
John Jefferson Doyon
76,640
Reputation points
Independent Advisor
2 answers
my minecraft/different microsoft account got hacked
earlier today (july 4th) I was playing minecraft till 9pm when I decided to get some food and closed my game and shut down my computer. later at 11pm I tried to get back on minecraft but I was logged out for some reason and suspected that I got…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,161 questions
asked 2026-07-05T06:26:59.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQW%3C/text%3E%3C/svg%3E)
Qiwen Wu
0
Reputation points
answered 2026-07-05T17:20:21.61+00:00
Nathan Roberts (SN)
11,966
Reputation points Student Ambassador
Volunteer Moderator
2 answers
I have no volume, the speaker icon has an X
I cannot open the volume icon. It has an X showing
Windows for home | Windows 11 | Devices and drivers
23,497 questions
asked 2026-07-01T03:58:21.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 28.999999999999996%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Geoff Henderson
5
Reputation points
answered 2026-07-05T17:20:11.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
8,695
Reputation points Microsoft External Staff
Moderator
0 answers
trying to fix gpu problem
so now do i enable the gpu and see if that helped because im trying to stream my gaming
Windows for home | Windows 11 | Performance and system failures
31,865 questions
asked 2026-07-05T17:20:11.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 66%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Berlay Tsabetsaye
0
Reputation points
asked 2026-07-05T17:20:11.58+00:00
Berlay Tsabetsaye
0
Reputation points
2 answers
Newly added user gets "Your device is offline. Sign in with the last password used in this device."
He was previously on a PC which is irretrievably broken. How do I get this user on the internet now. There is an active ethernet connection but he gets "Your device is offline..." I don't know his last password.
Windows for home | Windows 10 | Security and privacy
17,487 questions
asked 2026-07-05T01:24:39.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
elizabeth salvacruz
0
Reputation points
answered 2026-07-05T17:18:53.4633333+00:00
Kapil Arya
37,941
Reputation points
Volunteer Moderator
1 answer
How to fic HVEC video extension
I did the payment of HVEC video extension but it again saying to buy it again 54 rupee. What should I do.
Windows for home | Other | Apps
6,555 questions
asked 2026-07-05T16:33:14.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sam Sharma
0
Reputation points
edited an answer 2026-07-05T17:18:24.01+00:00
John Jefferson Doyon
76,640
Reputation points
Independent Advisor
0 answers
Unable to Leave Organization Directory in Azure with Personal Account
I cannot leave an organization directory or create a new directory in my Azure account. The Azure portal does not show any option to leave the organization or create a directory. When I attempt to access Microsoft Entra roles and administrators, I get a…
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,155 questions
asked 2026-07-05T17:06:26.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 55.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CloudGlyph21
0
Reputation points
edited the question 2026-07-05T17:17:37.1033333+00:00
CloudGlyph21
0
Reputation points
0 answers
Why did 3 months of my emails disappear from my outlook inbox this morning
Out of the blue I lost all of my emails in my inbox back to 3/25/2026 - they are not in my deleted folder and I have checked my filters? What is going on
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,448 questions
asked 2026-07-05T17:16:03.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Susan Manfredi
0
Reputation points
asked 2026-07-05T17:16:03.5933333+00:00
Susan Manfredi
0
Reputation points
2 answers
Can anyone help with a USB issue (memory stick) ?
I've often used USB memory sticks without any issues. Normally I insert them and they show up in File Explorer as a new drive letter. But I bought one this morning which didn't show up in File Explorer so I needed to launch Disk Management and assign a…
Windows for home | Windows 10 | Files, folders, and storage
23,528 questions
asked 2026-07-03T14:30:52.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
John Emmas
20
Reputation points
commented 2026-07-05T17:14:59.3833333+00:00
DaveM121
898.6K
Reputation points
Independent Advisor
1 answer
Error 8624, Severity 16: Internal Query Processor Error: The query processor could not produce a query plan.
Hi, Environrment : SQL Server 2022, build 16.0.4252.3 (CU24 + GDR, May 2026) We are experiencing an intermittent issue on Microsoft SQL Server 2022 Enterprise Edition running in an Always On Availability Group environment.A specific stored procedure…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
729 questions
asked 2026-07-05T10:07:13.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 66%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohanraj Selvarasu
20
Reputation points
commented 2026-07-05T17:14:02.44+00:00
Mohanraj Selvarasu
20
Reputation points
0 answers
Hotmail Account doesn't exist and my authenticator is registered with this account for two factor Authentication
I had a hotmail account but now when signing it with this account it shows that my account doesn't exist and when i try to create an new account it shows that this username is already taken, I have enabled two Factor authentication with that Account for…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,448 questions
asked 2026-07-05T17:14:02.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Shaikh Osaid
0
Reputation points
asked 2026-07-05T17:14:02.0333333+00:00
Shaikh Osaid
0
Reputation points
1 answer
Having trouble joining my daughter’s family plan for 365. I have my own account, and don’t know if that isnwhynitnwont let me accept her invite.
My daughter has invited me to join her family plan, but the system will not take my acceptance. It says I must quit any other family plans. Does that include my personal account. I am afraid of losing my personal data files if I do that incorrectly.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
953 questions
asked 2026-07-05T16:29:53.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
suz Barber
0
Reputation points
answered 2026-07-05T17:13:39.4066667+00:00
Stefan Blom
344.2K
Reputation points MVP
Volunteer Moderator
3 answers
Constant System Crashes. Please Help.
Hey all, I'm having daily system crashes, but I can't figure out why. Its a Windows 11 Pro system. Fully updated. Not sure if its from a recent update, but I don't know where else to look. Please see the attached dump…
Windows for home | Windows 11 | Performance and system failures
31,865 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Unable to Modify Shared GPU Memory in Windows 11 – DVMT Limits
Hello, I am experiencing a serious issue with Shared GPU Memory management in Windows 11 (and also Windows 10). The system automatically reserves a very high maximum value (for example, 8.8 GB) for the integrated GPU through DVMT. This allocation is…
Windows for home | Windows 11 | Devices and drivers
23,497 questions
asked 2026-07-05T17:11:38.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jose Romano
0
Reputation points
asked 2026-07-05T17:11:38.1666667+00:00
Jose Romano
0
Reputation points
0 answers
Issue with ability to control who can respond on the "Send and collect Responses" screen associated with "Collect Responses" button in Forms
The help information indicates that when the "Collect Responses" button is pressed, the resulting "Send and Collect Response" screen in the top left area will present options of who will be able to send responses, how many times, and…
Microsoft 365 and Office | Microsoft Forms | For home
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
565 questions
asked 2026-07-05T17:11:04.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mike Gusmus
0
Reputation points
asked 2026-07-05T17:11:04.0866667+00:00
Mike Gusmus
0
Reputation points
0 answers
how to remove microsoft edge when installed in C:/WINDOWS/system32 or C:/Program Files
i got ms edge on my windows 7 and windows 10 PCs.i cant uninstall edge from windows 10 but i can uninstall edge fro windows 10.can you use revo ununstaller to remove it?
Microsoft Edge | Other | Previous Windows versions
Microsoft Edge | Other | Previous Windows versions
Other issues or features related to Microsoft Edge on older Windows versions
154 questions
asked 2026-01-11T04:32:44.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 94%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
rolph peter
0
Reputation points
commented 2026-07-05T17:10:39.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gluark Cloi
5
Reputation points
1 answer
Token Service in Teams Bot SSO
We are implementing Teams SSO for a bot using the Agents 356 SDK (.NET) and want to confirm our security assumptions about the Token Service exchange endpoint before shipping. Flow summary (for context): Bot acquires a service token at startup via MSAL…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,014 questions
asked 2026-07-05T13:50:11.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
Mohamed Yassine Landolsi
40
Reputation points
answered 2026-07-05T17:10:35.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
16,240
Reputation points Microsoft External Staff
Moderator
1 answer
Problem with Word
I had a Microsoft Word pop up I couldn't exit except through force quit. Now I can't use Word because of a banner on top of documents saying "activate microsoft 365 to create and edit". Is this a legitimate message or phishing. I have…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,151 questions
asked 2026-07-05T16:39:58.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Terry Gross
0
Reputation points
answered 2026-07-05T17:10:01.9833333+00:00
Stefan Blom
344.2K
Reputation points MVP
Volunteer Moderator
1 answer
Personal accounts aren’t supported yet in Teams (preview)
Personal accounts aren’t supported yet in Teams (preview) personal account not support teams app .please suggest .
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
585 questions
asked 2026-07-05T15:44:25.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
rakeshkumar nayak
0
Reputation points
commented 2026-07-05T17:09:31.76+00:00
Nathan Roberts (SN)
11,966
Reputation points Student Ambassador
Volunteer Moderator