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enable or disable smart charging

Anonymous
2022-11-26T08:45:22+00:00

My surface app is not displaying an option to enable or disable smart charging, as you can see on the attached image I can view smart charging instructions but there's no option to enable or disable it

Surface | Surface Laptop | Power and battery

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  1. Anonymous
    2022-11-26T15:23:40+00:00

    Hi Hussain_02,

    Thank you for reaching Microsoft Community.

    Smart charging is always active and turns on automatically when it detects your device is plugged in for prolonged periods or used at elevated temperatures. Only some Surface devices can manually pause smart charging, which does not include Surface Laptop 4. To see compatible devices, go to Caring for your Surface battery and look for devices that don't have an asterisk (*).

    For Surface Laptop 4 and the other Surface devices that support Battery Smart Charging but have an asterisk (*), a battery with a heart icon won’t appear. To fully charge your Surface, you'll need to follow the Battery Smart Charging steps above in Surface features to optimize your battery longevity.

    If you would like to provide your feedback and suggestions on how to improve this feature, please click the Feedback button in the lower right corner of Surface app or visit Send feedback to Microsoft with the Feedback Hub app - Microsoft Support to use the Feedback Hub.

    I wish you all the best and stay safe!

    Kind regards,

    Lavenia

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  1. Anonymous
    2024-08-25T17:27:58+00:00

    Bonnie B,

    Thank you so very much for this information!

    Fred Thomas

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  3. Anonymous
    2024-10-28T00:01:56+00:00

    You're very welcome, Fred!
    I know ... it has been a year and a half since you thanked me!!!!
    I was cleaning up old email when I saw this notification and I just had to respond! 🙄😏

    ~~Bonnie

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  4. Anonymous
    2024-10-28T19:03:24+00:00

    it took me quite a while to find the answer too and the suggestion to have the option to turn it on and off using the surface app is a good one. on my SB i turned it on by going into the bios. Worth mentioning that its worth turning on if you use your device and have it plugging in for long periods as it will cap the charge and not charge it to 100 Lithium batteries shouldn't really be constantly fully chsrhed or fully depleted as it reduces their life span. that's why most EV's only charge to approx 80 % too

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