Windows 10 not detecting keyboard or mouse on setup screen

Henry Wagner 11 Reputation points
2020-05-06T18:00:30.637+00:00

Hello, I recently factory reset my windows 10 desktop and one it was ready for setup windows would not detect my keyboard or mouse rendering my computer unusable, please help.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Dave Patrick 426.2K Reputation points MVP
    2020-05-06T18:17:09.67+00:00

    Do you have the brand and model number?

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  2. Henry Wagner 11 Reputation points
    2020-05-06T18:18:24.833+00:00

    yes it is the lenovo thinkcentre m91p

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  3. Henry Wagner 11 Reputation points
    2020-05-06T18:20:59.283+00:00

    Yes I have the Lenovo thinkcentre m91p

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  4. Henry Wagner 11 Reputation points
    2020-05-06T18:22:49.543+00:00

    How do I install that If I dont have access to my keyboard of mouse

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  5. Dave Patrick 426.2K Reputation points MVP
    2020-05-06T18:22:57.6+00:00

    Unfortunately it doesn't appear to have support for windows 10. You can try to install here but no guarantees.

    https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/thinkcentre-m-series-desktops/thinkcentre-m91p/downloads/driver-list/component?name=Chipset

    (please don't forget to mark helpful replies as answer)

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