Cannot install updates, error code 800706F7

Question

I have 19 critical updates that cannot be processed and I get the error code 800706F7. I have tried the troubleshooter and Fix-it and neither resolved the problem. In addition, I also get from the Windows Activation Tech message that I may not be running Genuine Windows. The activation process has never completed. Also, I have IE 11 installed but cannot access it either. I just receive a fast flash on the page. I don't know if these problems are all related, or not. I have Windows 7 Home premium 64 bit purchased on 10/2011 with everything pre-installed. I have used Mozilla firefox and Avast Internet Security from the beginning. I have Malwarebytes Anti-Malware installed which recently found malware and removed it. I also have CCleaner installed and recently ran it hoping it would help with these problems. Java version 8, update 25 and Adobe Flash Player 15 are also installed. I hope someone can help as I find this very frustrating and am also concerned that I am not receiving the critical updates. Thank you.

Answer 1

My computer problems turned out to be massive. I finally had to have outside assistance and re-install the operating system. I appreciate all the suggestions and assistance provided here. Thank you all who responded.

Answer 2

Removal of KB3004394 resolved this for me. I have opted to hide it for the time being so it won't happen again.

Answer 3

I totally  agree.  It is unacceptable.  Maybe MAC is the way to go.....or anything other thank Microsoft. ... 

I've actually been really liking my Windows 10 Preview, that's been working better that Win7. Getting really sick of this **** though ->>>>

Answer 4

I had the same problem with my Dell M4800 brand new laptop. I chatted with Dell support and they just pasted text that I will need to contact their paid support. So much for customer service on a brand new just received laptop costing almost $3k.

Anyway, uninstalling KB3004394 did help, so for now I'm staying away from that update. We'll see how it goes from here.

Someone from Microsoft should step in, it's a widespread problem it seems.

Answer 5

Cynthia, I too have the very same exact problem and system and applications as you!!  I started working with my manufacturer and they think I have an operating system problem.  On Monday they have some tools to try on their end, and if that doesn't work, I have done a backup of my stuff and I will have to do a complete factory restore with their help.

I don't have a answer yet for you, but I can certainly empathize!  I too have 19 critical updates.

Good luck to you!