A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Can't access onenote online
I am able to access https://onedrive.live.com/, I can see my files, but when I click one, it begins to load correctly, I can see a little bit of text, but then it just diverts back to https://onedrive.live.com
Microsoft 365 and Office | OneNote | Other | Other
Office 365 Downloaded onto Mac but applications won't open
Hi, I have successfully downloaded Office 365 online from the website and when I now go to open an application (ie word or powerpoint) it comes up with an error message saying "Microsoft cannot be opened because of a problem. I have tried the…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
unable to verify using MFA
Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Defender Offline Scan boots into Recovery Mode
26H2 26300.9711 Never seen this before, has anyone seen this? After todays update I ran a Defender Offline scan. When the scan started I noticed that it had started in the Preparing for Recovery window. I have never seen this before, anyone know why it…
Windows Insider program | Windows Insider preview | Security, privacy, and accounts
Trying to sign up a school for an education 365 account, but fails
I'm not sure how to open a support case for this. I am starting at this page: https://www.microsoft.com/en-us/education/products/office I put in an email address and then select "If you're an IT admin, sign up your school." The next page says:…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
How do i remove work account?
How can I remove my work account on authenticator as I was laid off
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to complete MFA for Nanobricks Microsoft Partner account – need MFA re-authentication/reset
Hello Microsoft Support Team, We are facing an MFA authentication issue with our Nanobricks Microsoft account while trying to access Microsoft Partner/Partner Center services. The account is currently unable to complete MFA successfully, and because of…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to filter out any client with specific products in their account
I have an Excel spreadsheet with a list of clients and products as well as account representatives assigned for each client. I need to identify all clients whose combination of products include specific products within that combination and identify…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Windows Security API Clarification — TokenHasRestrictions ReturnLength of 1
To the Windows Security API team: We request clarification regarding Advapi32!GetTokenInformation with TOKEN_INFORMATION_CLASS value 21, TokenHasRestrictions. Microsoft's documentation specifies a DWORD result indicating whether the token has ever been…
Windows development | Windows API - Win32
you are still showing my old email address on my account ie. ******@southernphone.com.au Please remove it
you are still showing my old email address n my account. ie. jillstwardat southernphone.com.au I have not been with them for over a year and as I have a new laptop this old address is preventing me from getting into microsoft. Please remove it as I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Account Escalation Request
I had recently got my account compromised, had the email and password changed on me without notification. I submitted a Account Escalation Request to recover the account, and then an account recovery form. I was able to change the password on the account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
log in issues
I cannot receive or send emails on my desk top or laptop. I still get them on my phone. I have tried for hours on your web pages and get sent in every direction possible but with no result. How can I speak with someone to fix this
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Not received an ordered fa piao
I ordered a fa piao on 4 Oct and have not received it. I have wasted a morning just trying to figure out how to contact Microsoft about this.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Clarification Required – Incorrect Error Message When Recalling Emails Sent to External Recipients
The user is expiencing inappropriate message recall. Currently, the tenant has restrict users from recalling messages older than 15 minutes. However, when users tried to recall messages to external recipients, the system responded the same error message…
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Calendar date missing
I recently upgraded Outlook at Microsofts prompting and now all the Journal entries I had in my calendar are gone. Please help me retrieve them, there is a lot my history in those journal entries.
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
How to restore my files in windows 11
My computer updated and shutdown properly. I booted it, it finished applying the updates, then instead of logging into my profile like it usually does, it then asked me to create a new account, and all my data and files were deleted. I then logged into a…
Windows for home | Windows 11 | Recovery and backup
install printer driver
Need driver for Brother DCP-7065DN. Printer is recognized and noted as "idle".
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
Can't Add New Phone Number
there is no option to add a new phone number. how can I add my number?
Windows for home | Windows 11 | Accounts, profiles, and login
messages delete from my phone but still show up on phonelink.
How do I get rid of the messages that show up on phone link but have been deleted from my phone?
Windows for home | Windows 11 | Connect Phone and PC
Artifact Signing Account > Identity validation is stuck in "In Progress"
Hi everyone, We are trying to validate an identity for "Artifact Signing Account" however it is stuck in progress with the message "Please complete your email verification." and we haven't received any emails for this purpose. We…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)