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Memory problem

Anonymous
2020-11-06T18:04:02+00:00

my pc has the "blue screen" problem, I ran the "windows memory diagnostics" and it told that I have a memory problem that could delete some information, etc.., I want to fix this problem.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-11-07T14:21:21+00:00

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2020-11-07T13:08:07+00:00

    Hi Isaac

    Sorry, I cannot access any files on your PC . . .

    Log into OneDrive with your Microsoft Account: https://onedrive.live.com/

    Drag that file from your Desktop into the OneDrive page

    When that uploads, right click the file on the OneDrive page, choose Share

    Then click Copy Link and post that share link here . . .

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  4. DaveM121 891.6K Reputation points Independent Advisor
    2020-11-07T12:49:51+00:00

    Hi Isaac

    No, that file is a dump file that includes information about the crash, BitDefender does not have any debugging capability

    Open the Minidump folder, select that file and press Ctrl + C to copy it

    Then on your Desktop press Ctrl + V to paste a copy of that file, then you can upload that copy to a Cloud Service and post a share link here . . .

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  5. Anonymous
    2020-11-07T12:46:34+00:00

    I can't It told me that I need permission to send you that, I can analyze this file with my antivirus program "Bitdefender" right?

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