Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Question

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Answer 1

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

Answer 2

I try to repair it following this step:
How to Fix Snipping Tool Not Working Properly With Multiple Monitors in Windows 11 - GeekChamp

its working properly now!

Answer 3

Just noticed that it works if the external display is not the main display. It does not matter whether it's connected with HDMI or USB-C.

Answer 4

Same issue here since installation. Worked fine on windows10

Answer 5

Yeah, I never had problems with Windows 10. This started with Windows 11, at least for me.